EXPERIENCE SUMMARY

• A seasoned PMO/Program Management Consultant & PPM Methodologist with over 24 years experience leading team and process maturity. Skilled coach/mentor with PPM process analysis, component development, & re - architecture experience. Skilled leveraging PPM methodology and improvement methods & tools such as root cause analysis, statistical analysis, lean thinking, process modeling and simulation.
• Assists teams with PPM asset standardization / automation. Works well with all levels within an organizational from operations to senior management. Experienced PMP exam prep course instructor, hosts expert lectures, panel discussions, & best practice integrated program scheduling & process improvement workshops..

TECHNICAL SKILLS

• Management of Implementations/Deployments/Service Transitions
• Integrated Program Scheduling / Planning / Forecasts / Interdependencies
• Project Milestone and Timeline Management
• Client Relationship Building & Development
• Project Estimation / Project Budget Management
• Risk/Issue Mitigation/Management
• Resource Management / Capacity Analysis
• People/Staff Management / Development / Coaching
• Scope Development & Communications Management
• Training Design, Delivery & Development
• Organizational & Scope Change Management
• Requirements / Due Diligence Data Gathering
• Program Portfolio Management / Governance
• SOX/Regulatory Compliance

PROFESSIONAL EXPERIENCE

Corporate Trainer/Facilitator

Confidential

Responsibilities:

• Identified Training/Facilitation opportunities offering teh greatest value proposition to prospective clients.
• Developed strategic relationships with clients, vendors, and service providers.
• Began Microsoft Project Enterprise Platform with Windows Share Point Services Server Setup and Configuration.
• Attended True Solutions Inc. week long PMP Exam Preparation Facilitators Training Course in Plano, Texas in January, 2010.

Corporate Initiatives Scheduler

Confidential

Responsibilities:

• Performed quality assurance variance analysis.
• Gave feedback to teh team to ensure schedule performance metrics were kept with corporate initiatives portfolio metrics and analytics.
• Prioritized resources based on direction from team, promoted proactive workload leveling.
• Included Agile I.T. Application Development Deliverables e.g. Feature Enhancements, Product/Defect Backlog into Integrated Program schedule. *Effort Drive Agile I.T. Application Development Content follows Resource Assignment Update Methodology and should be included in Large Integrated Program schedules.
• Provided basic, intermediate and PMP Exam Prep Course facilitation services to aspiring Project Management Professionals.
• Recorded student feedback, Researched key topics.
• Assisted teh committee with planning, coordination, communications, schedule tracking, issues, risks, budget analysis, ROI potential and identification of keynote speakers.
• Developed demographic maps reflecting location of current member employers, key strategic businesses, industries, professional organizations, non-profits, academic institutions, within teh region.

PMO/Program Management Consultant

Confidential

Responsibilities:

• Assisted teh IT Enterprise Visioning Team with development of standardized templates, views, tables/filters to support Ford’s implementation of a single, centralized, PPM Enterprise Platform.
• Ensure all commitments, deliverables made to client/customer, e.g. products, milestones, strategic support services, feature enhancements, product./defect backlog due dates, key enabling technologies, etc, meet, and/or exceed client/customer expectations.
• Perform and report Project, Work stream, and Overall Program (EVA) earned value analysis CPI/SPI, Cost Performance Index, and Schedule Performance Index performance metrics.
• Assisted with program schedule conversion and migration from MS Project Schedule format, over to teh new Enterprise Program schedule format.
• Helped to ensure adherence to documented PPM SDM Methodology, scope change, best practice scheduling principles.
• ATT Premier Managed Care Organizations business processes included select aspects of teh ITIL or Information Technology Infrastructure Library which were leveraged, tracked, and monitored by Service Strategy Implementation Managers.
• Performed schedule integration of multiple projects, work streams.
• Led cross functional teams of subject matter experts from all functional disciplines of teh entire Project/Program life cycle.
• Led MS Project 2003 Enterprise Platform Pilot Team from requirements analysis, capacity planning, platform/environment design and build, including Windows SharePoint Services.
• Served as SSI during ETL audit and reconciliation of switch and PBX database data for entire University of Michigan Health Care System.
• Led build-out of new State of Michigan network operations center, halp desk, ticketing & dispatch
• Assisted peer SSI with Federal Aviation Administration’s transition to SBC premier managed care halp desk, trouble ticketing and National Field Operations critical SLA dispatch.
• Served as President of SBC’s Project Management Network, a 2400 member employee Community of Practice from Jan 2005 to May 2006. Provided no charge PMP Exam Prep Course facilitation to aspiring PMP’s, hosted expert lectures, & panel discussions featuring teh industry’s most respected experts, leaders & visionaries.
• Served as Director of SBC’s Project Management Networks Ethics and Professional Practices committee. Provided information on Sarbanes Oxley and regulatory compliance to SBC PMN community of practice members.

Sr. Project Manager

Confidential

Responsibilities:

• Served as one of 4 State of Michigan RFP Governance Board Members.
• Led team responsible to audit and reconcile SBC’s invoices to teh State of Michigan Dept of Management & Budget for Telecom Services that included agency Billing and Chargeback.
• Mitigated strategies with Michigan State Police IT Network Representatives and Leadership Cadre at their headquarters in East Lansing on a monthly basis.
• Provided meantime between failure and recovery, root cause analysis, network performance variance analysis metrics, summary of Project Management Move, Add, Change activity, documented & communicated lessons learned to impacted stakeholders.
• Provided documentation per SLA to demonstrate operations, technical, halp desk and telecommunications services support.

Lead Project Manager

Confidential

Responsibilities:

• Provided Project Manager Support to EDS Consultants, Designer and Engineer Subject Matter Experts.
• Assisted in developing teh evaluation analysis criteria &deployment of new technology strategy.
• Co-consulted on several EDS/GM wireless infrastructure initiatives.
• Commissioned to co-lead, and provide governance, oversight and leadership to Stakeholders during teh implementation and displacement of terrestrial land lines at 224 GMAC/MIC branches with Very Small Aperture Terminal technology.
• Flew, introduced and supervised IT Application Developers (Systems Engineering Development Phase 1 personnel) in select MIC branches to collaborate, identify requirements, develop and deliver Employee Financial Management Systems.
• Supervised team responsible for all MIC data communication systems in GM Headquarters and North American branch office openings, closings, relocations, consolidations and new system implementations,
• Supervised Account Data Security team using TSO, RACF, ACF2,, to apply and assign effective rights to EDS and MIC employees, McAfee Antivirus Software.