SUMMARY

• Pursuing an IT Project Manager position.
• I’m a highly experienced consultant with comprehensive global expertise in project, program managements. Significant experience leading teams of 10 - 50 team members.
• Management of 30+ projects ranging from $100K - $10M within scope, on schedule, under budget, and with great customer satisfaction.
• Over 2000 hours of collaborating and presenting on a wide variety of subjects including troubleshooting, problem solving, escalation, business innovation, teamwork, product and project management

AREAS OF EXPERISE

• Program Management
• Strategic Planning
• Test Automation
• Leading Cross-Functional Distributed Teams
• Improving Processes and Quality
• SDLC App Dev Ops Management
• Budget/Cost Control
• Resolving Complex Issues
• Risk Mitigation
• Resource Planning
• Process Optimization
• Information Technology and Telecommunications
• Agile Methodology
• Functional/Integration/ UAT End- to-End Testing
• Security

PROFESSIONAL EXPERIENCE

IT Project Manager Consultant

Confidential, Austin TX

Responsibilities:

• Created training programs for current and prospective project managers
• Managed Agile app development projects for clients in PM/Scrum Master capacity using JIRA, maintain backlog and flows
• Define project scope based on gathered requirements and develop tasks and resource requirements and train resources on managing projects time and scope with financial monitoring
• Implement IT solutions, infra platforms and application development
• Solving faltering and/or over budget projects using data analytics, work with vendors to solve issues and optimize project performance
• Coaching functional managers on Agile framework for application development projects

IT Project Manager

Confidential, San Antonio TX

Responsibilities:

• Manage monthly software and hardware updates on enterprise wide platforms and the 23,000 sqft/ 1400 server data center
• Manage change control activities for SAP platform using SharePoint, coordinate multiple high impact technical change activities across multiple IT teams with WebEx for non co located resources
• Conduct IT optimization efforts to minimize human activities and reduce errors, conduct Root Cause Analysis for issues with tech resources/Service Desk and log lessons learned and future prevention
• Manage enterprise wide infrastructure and SAP Data Warehouse/Business Intelligence projects using Service Now ITSM tool, IAM Identity/access management and SSO impacted projects
• Conduct systems gap analysis in effort to move infrastructure to Cloud with HP Enterprise and sell the collocated Data Center, work with vendors to mitigate risks and move projects forward
• Manage SAP FICO and HR projects for the enterprise to streamline insight to resources and for better forecasting
• Manage enhancing the SAP infrastructure to make it ready for the Onapsis cyber security platform to include ETL databases to a new platform

IT SR. PROJECT MANAGER

Confidential, Dallas & Austin TX

Responsibilities:

• Manage several projects end to end using SDLC Waterfall, Agile (SCRUM) and blend methodologies using RALLY for Agile under the framework of PMI’s PMBOK
• Engage stakeholders for solution buy in, testing and business requirements and creating reports for Technical directors and senior level executives
• Engage architects in solution preparation and functional teams for estimation and development/test teams for timely delivery, test and release
• Manage release for safe controlled release with recovery plans, actively Manage changes per change management protocols (CR Change Request portals and procedures)
• Establish and maintain strong relations with technical directors, application developers and architects across different world regions (offshore) and update teams on project status
• Responsible for financial oversight of all projects budgets and SOX compliance and using SQL to query and research transactions
• Perform risk analysis on projects and strategic initiatives, manage UAT and End to End testing activities
• Use SharePoint to collaborate with PMO on health and timeline of projects and use of “best practices” in Project Management
• Managed CRM projects that added/enhanced software tools enabling customer care agents interact with customers answer questions and offer solutions

IT PROJECT MANAGER

Confidential, Austin TX

Responsibilities:

• Implementing an ERP system in ITIL environment using SQL to find titles, pay grades and skills
• Utilization management introduction and optimization via an PPM /ERP implementation to streamline App Dev projects and resources utilization in a Texas Project Delivery Framework and under HIPPA guidelines
• Work with vendors to make sure project is not hampered by risks or delays
• Introduce and train project managers on new Project Portfolio Management tool (PPM), implement steps write test scripts and procedures for better resources utilization and management with HIT
• Establish and maintain strong relations with commission board members and department heads

PROJECT MANAGER

Confidential, Austin TX

Responsibilities:

• Initiating, planning and executing a project to provide a CRM solution to a nonprofit, communicating and interacting with different stakeholders to assure best performance and training for personnel
• Implementing IT solutions, creating SOW, defining scope, expectations and constraints of grants
• Established systems and procedures to ensure business continuity in case of emergencies
• Managed a project to create a sustainable corporate funding source outside of grant funding and fundraising events for a Non Profit in addition to scaling the current business model to other US cities in coordination with a business analyst, gathering requirements, contacting stakeholders, social media leads and locally based corporations and companies

PROGRAM MANAGER

Confidential, San Diego California

Responsibilities:

• Analyze late or staggering projects, provide solutions and ways forward, establish usability studies
• Evaluate, review and solve scope containment issues with projects and procurements that are ballooning out of original scope, act as liaison between customers, contractors, and vendors, building consensus among stakeholders
• Help identify hidden risks for new or ongoing projects in a southern California hospital and create / modify disaster recovery plans, monitoring progress on electrical infrastructure and continuous risk analysis to update disaster recovery plans
• Created a WIFI network for a large hospital with 802.11 a/b/g/n compatibility by modifying an existing IT infrastructure and added WIFI and IT security assurance components under guidelines of existing HIE (Health Information Exchange) rules

PROGRAM MANAGER

Confidential

Responsibilities:

• Managed a project to create an EHR Medical records system with pharmacy coding of drugs using ICD9 classification, from business requirements to coding and testing to integrate with other HIT (Health Information Technology) systems before final implementation
• Managed several $ 10 M projects to build residential buildings, site cleanup, mechanical and electrical work includingHVAC, electrical supply and switchgear, oversee contractors and audit their work for compliance and timeliness, ensure electrical material are up to specs and report on quality of work
• Managed a project to Install 3 X 350 KVA backup generators with cabling and switchgear system, train technicians on preventive maintenance techniques and scheduled routine visits to verify operation
• Launched infrastructure improvement project to enhance operations and increase reliability in the local 30KBPD oil refinery, solve electrical power problems designed new power sourcing system andsupervised installation and operation
• Managed a project to evaluate and test IT security methods and procedures in the security forces infrastructure, collaborated with development teams and specialists to hack systems and find gaps in security then with consultants to implement security measures, systems and policies
• Managed a project to create online presence for a bank with security features and access to 2 accounts per customer, adding secure firewalls + IDS (Intrusion Detection Systems) to firm up security and created a marketing campaign for bank services