SUMMARY:

• Project Management/Scrum Master Professional
• Certified Project Manager/Scrum Master with 8+ years’ project management experience managing multiple projects and performing data collection, analysis, and reporting.
• Sound knowledge of software development life cycle with the ability to manage projects using agile and waterfall methodologies.
• Adept at facilitating requirements gathering, project management, and problem solving.
• Skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenues.

CORE COMPETENCIES:

• Agile and Waterfall Methodologies
• Strategic Analysis
• Budgets and Forecasting
• PMBOK Expertise
• Risk Management
• Software Development Lifecycle
• Procurement/Vendor Management
• Agile Transformation
• Customer Relationships
• Six Sigma Process Improvements
• Human Resource Management
• Application Rationalization

TECHNICAL PROFICIENCIES:

Project Management: MS Project, Clarity (PPM Optics), PlanView, Rally, Rational ClearQuest, SharePoint, Confluence, JIRA

Platforms: UNIX, Windows, Linux, IBM DB2, Oracle, Sybase, MS - Access

Tools: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio), Quality Center, Adobe Campaign Management, Quick Test Pro, Load Runner, Application Life Cycle Management, SQL Plus, VB Scripting, FastTax, TurboTax

PROFESSIONAL EXPERIENCE:

Confidential, Brooklyn, NY

Project Manager/Scrum Master (Consultant)

Responsibilities:

• Member portal application focused on building a new website for Confidential to host member’s medical, dental, pharmacy and vision claims, EOBs, and Provider Search.
• Provided strategic support to IT and Business stakeholders with planning, execution and change management within agile framework focusing on client satisfaction and delivery.
• Developed and maintained project plan, identified resource needs, tracked tasks completion and managed project schedule using Jira and Excel tools.
• Travelled to client location bi-weekly to build rapport with the client’s project team and to synch-up and ensure client’s concerns, risks, issues mitigated.
• Organized and facilitated sprint planning and release planning, daily stand-ups, defect review calls, sprint reviews, retrospectives agile related events.
• Ensured system implementations validated and compliant by QA and all system documentation completed prior to client hand off for features or functionalities.
• Identified and removed obstacles interfering with the ability of the team to deliver assigned goals.
• Provided direction to project activities to ensure successful implementation and support.

Confidential, Newark, NJ

Senior Digital Project Manager

Responsibilities:

• Supported Prudential Global Investment Management (PGIM) Digital Marketing team with managing Vignette to WCM (Web Content Management) project.
• Worked closely with cross-functional team members to assess project health, execution, resource management.
• Created project tracker and Dashboard for status reporting and presented to Digital Marketing Business and IT management team.
• Assisted other PMs with day to day project work and established positive rapport with team members.

Confidential, Newark, NJ

Senior Digital Project Manager

Responsibilities:

• Successfully executed digital projects having a budget of up to $2.5 million within the PMO group tactically and strategically while leading cross functional teams in a matrix environment.
• Worked closely with Business Owner and Business/IT Leads to create high level Project Charter and to identify key stakeholders for each project.
• Utilized MSP Server, PlanView, ClearQuest and Jira to track project deliverables and milestones.
• Facilitated project kickoff, stakeholder review, status, and other project related meetings with cross-functional teams at all levels.
• Experienced in strategic analysis, developing project plans, budgeting, scheduling, risk management, resource allocation, action items ownership and scope management.
• Conducted Phase Gate review to move project across SDLC phases, obtained approvals and funding.
• Managed multi-vendor engagements, their funding needs and project plan to meet the delivery expectations.
• Provided leadership in the project execution to client, review work produced by the project teams, and ensured resources fulfill their responsibilities in accordance with the project plan.
• Coached project team members deriving practical solutions to problems and situations to bring project on track to meet deadline.
• Assisted QA/UAT Team with test data needs, defects triaging and prioritization.
• Assessed project risk factors and recommend appropriate courses of actions to mitigate risks.
• Facilitated lessons learned with key stakeholders and documented outcome to apply to future projects before project closure.

Confidential, Basking Ridge, NJ

Technical Project Manager / Scrum Master

Responsibilities:

• Developed, tracked, analyzed, and published project reports, resource management reports, project summaries, scorecards and program/project performance trends.
• Managed projects, and drive the project team from start through to completion.
• Successfully managed digital projects ranging from 500k up to $7 million, delivered 10% under budget and on schedule.
• Utilized Adobe CQ5 for Campaign Management to improve user experience and interactive online product selection tools which increased business users’ productivity and efficiencies
• Showcased exceptional skills in creating project plans and teamwork assignments using MS Project/PPM Optics and including defining project scope, objectives, milestones and deliverables.
• Facilitated Project scrum planning, task monitoring, team velocity tracking, daily scrum, Review & Retrospective escalation and exceptions, Defect management and tracking.
• Assisted with large scale agile transformation by creating training documents and best practices.
• Directed and monitored work efforts daily, identified resource needs and performed quality review.
• Ensured business requirements are suitably defined, understood by team members and signed off.
• Proactively managed project risks and issues and minimize their impact on projects.
• Regularly communicated project expectations to team members and stakeholders and use their feedback to optimize progress.
• Assisted with Human Resources management and facilitated resources’ performance review.
• Proactively managed changes in project scope, identify potential conflict, and devised contingency plans.
• Negotiated use of resources in a matrix management environment.
• Coordinated and managed project reporting, project reviews and project steering meetings.

Confidential, New York, NJ

Senior QA Lead

Responsibilities:

• Wrote complex SQL scripts to test and validate data and ETL processes.
• Ensured data integrity of database data to ensure computerized systems meet regulatory requirements.
• Created data-driven automation test scripts and wrote test plans and test cases using both manual and automated testing tools to troubleshoot systems.

Confidential, New York, NY

Senior QA Lead

Responsibilities:

• Performed comprehensive Quality Assurance testing for applications such as Confidential
• Led a team of 10 off-shore analyst in application testing for eCommerce web applications.
• Developed automated test scripts, analyzed business and functional requirements, and led QA meetings to ensure project deliverables.