Project / Product Manager Resume CA - Hire IT People

SUMMARY

IT Senior Manager with experience managing Professional Services and complex programs consisting of enterprise SaaS and IaaS solutions for cloud and E - commerce platforms.
Experience in improving efficiency, implementing sustainable solutions and transforming business through technological programs for fortune 100 organizations.
I am seeking a Technical Management position working with cloud or cyber-security technology in an organization / department and I am open to relocation for the right opportunity.

AREAS OF EXPERTISE

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Project / Product Manager

Confidential, CA

Responsibilities:

Managing and executing eCommerce project for Confidential new digital initiative called Small Business Partner Program for the Small & Medium Business Segment (SMB) which represents 90% of revenue leveraging Google’s Orbitera marketplace platform.
Managing Google & Confidential integration allowing SMB customers to utilize Google’s suite of products (Android, G-Suite & Orbitera) to create a fully integrated secure solution utilizing SAML, SSO, Okta, Oauth, MFA
Managed vendor on-boarding (Yext, SendPro, Acquisio, Nimble CRM) to new SMB marketplace.
Managed connecting new cloud solutions to enterprise business systems such as billing and credit card payment.
Defining, implementing and documenting technology, marketplace functionality, policies, processes and creating product road map.

Director / Program Manager

Confidential, New York, NY

Responsibilities:

Managed SaaS & IaaS projects for B2B commerce with global clients.
Fully integrated data center infrastructure management B2B ecommerce service programs.
Conducted gap analysis and eliminated workflow challenges while optimizing data center efficiency.
Implemented green building management systems and IoT solutions which reduced operational costs by 43% saving over $2M dollars annually and reduced natural resource consumption by 57%.
Managed professional services including 4 satellites sites and projects for fortune 100 clients including: eBay, Royal Bank of Canada, Lenovo, Aligned Energy and Hilton’s Aimbridge Properties
Real time data and analytic projects delivering actionable data for operational efficiency saving $4M annually.
Platform product development for streaming data across b2b platforms (web, cloud, IoT).
On-boarded 5 new clients, managed $100M pipeline, revenue and resource forecasting, and service delivery.
Led $1.5 million-dollar sustainable energy Proof of Concept project for large international bank that saved between 37-62% on energy and improved operational efficiency.
Improved quality, operations, efficiency by setting up content management system with a 30% reduction in staff.
Real time data and analytic projects delivering actionable data for operations saving $3.7 annually.

Senior Project Manager

Confidential, New York, NY

Responsibilities:

Managed mechanical, controls and global projects according to key performance metrics and objectives.
Developed operational processes and documentation supporting uptime objectives of 99.9%.
Vendor management, process implementation in finance and purchasing across organization.
Created and presented project documents (scope of work, quality check lists, operational procedures) to both internal and external clients.

Program Manager

Confidential, Trumbull, CT

Responsibilities:

Managed data center moves, migrations and application hardware refresh projects.
Oversaw day-to-day delivery on software and hardware projects that supported projects associated with PCI compliance, remediation and operational excellence.
Worked with matrixed teams across organization to elicit, agree and document target state.

Program Manager

Confidential, Bloomfield, CT

Responsibilities:

Short term network planning & analysis assignment documenting current state and desired state.
Identified and analyzed preliminary requirements and defined entirety of program scope and objectives.

Senior Program Manager

Confidential, Shelton, CT

Responsibilities:

Managed an $18.75M Infrastructure Capacity Enhancement Portfolio; which consisted of four programs and 10 projects that supported shorter batch processing, quarterly statements, compliance & regulatory requirements, web performance, e-commerce, and risk mitigation utilizing large on-shore and off-shore teams.
Led a $46M Actuarial Modernization Portfolio (AMP); increased bandwidth, brought systems up to compliance implemented information management platform for Business Intelligence.
Collaborate with corporate, legal and finance to identify and manage regulatory and compliance requirements on finance projects.
Project reporting to Sponsors, PMO, Steering Committee and Business Units.
Created training processes that shorten the on-boarding cycle of new employees by 30% and decreased turn over by 3% realizing a $250k annual savings while increasing efficiency.

Senior Project Manager

Confidential, Yonkers, NY

Responsibilities:

Brought thousands of jobs, improved patient care & state of art medical technology to the Bronx with the opening of The Children’s Hospital at Montefiore. Managed the $46M IT budget for the $280M hospital from construction through opening of the hospital.
Lead change management program which identifying & closed 6 security gaps, streamlined 4 process flows, implemented a quality process which got projects to market 22% quicker with a 42% increase in customer satisfaction.
Lead high tech projects, enterprise implementations & Data Center builds through SDLC.
Align technical programs to business strategy and target state during toll gate and phased reviews.