SUMMARY

• A highly motivated and Solutions oriented Scrum Master/Coach, Tech Project Manager with a proven track record of Managing and Leading teams in web/client server environment.
• Technically sound with latest PM tools, technologies & methodologies.
• A Certified Scrum Master, PMP with MCSD and MCP in Data warehousing Technologies.
• Possess all desired traits of a Scrum Master/Tech Project Manager with 20 years of total IT experience working in every phase of SDLC.
• Participate in strategic planning of agile rollout & transformation and played a key role in formulating and tailoring measurable Agile - Scrum adoption techniques.
• Transitioning of experienced Waterfall teams to Agile through coaching and advising experts from various disciplines
• Created high performance scrum teams dat comfortably adapted and embraced Agile Scrum/ Scrum XP or Kanban framework to address the ever changing customer base
• Facilitate Backlog grooming/refining, Release planning, Sprint Planning, Daily Scrum and Retrospectives with Product Owners and Development Teams
• Setting up the customized reports in JIRA using JQL, Scrum Boards, and Story pointing to calculate Velocity and Estimations using Story points.
• Performed the role VersionOne Administrator setting up projects, process and teams in Version One and trained distributed teams to fully leverage the tool to successfully projects in Agile.
• Develop Hybrid Project plans involving teams following Waterfall & Agile methodologies to suit certain larger projects with stricter Change Management guidelines.
• Requirement study. Requirement/ Gap Analysis & Application of Process Control principals.
• Project planning, Estimations & SOW based on Traditional WBS as well as Features.
• Business Process reengineering of Legacy and non-compliant tools for alternate analysis
• Managing Resources/Loading, Fast Tracking and Ensuring Quality (Time, Cost & Scope)
• Training Team on Audit Compliance controls including SOX, Risk Mitigation and BCP (Business Continuity Planning)
• Validating Test cases/Coordinating Testing efforts & Obtaining Acceptance
• Analyzing support requirements and designing support model, processes and procedures.
• Designing Support Matrix, Service Level Agreements (SLAs), Workflows & Service Catalog.
• Setting up Tools, Escalation process and identifying KPI (Key Performance Indicators)
• Setting up Trainings & Dry Runs. Gauging the support ITSM maturity levels & improvement solutions.
• Setting up Knowledgebase and Reporting mechanisms.
• Analyze the current support model & processes and continually work on adapting to ever changing support requirements and process improvements.
• Application of ITSM & Lean Sigma methodologies for waste management in Support Organization.

TECHNICAL SKILLS

PM Tools & Utilities: Version One, JIRA, Rally, MS Project 2007, MS Office, SharePoint 2010, Crystal Reports, BMC Remedy 7.6, 7.1, UML, Visio, BAO, Analytics Reporting, Load Runner 7.5, HP PPM, Rational Robot, QC, Allaire Homesite 4.5 and XML Spy, Vital Suite, Web Trends, Erwin, S-Designer 5.0, DB Artisan 5.1, Gloden Benthic 5.6, Toad, SQL Reporting Services, Crystal Reports 9.1, 8.5, 8.0, Writer 5.0 /4.6, DevPartner Studio

Databases: Netezza, Terradata, Oracle 9i, SQL Server 2005/2000, SQL 7.0, Sybase SQL Anywhere & MS Access 2007.

Technologies: Java, ASP.Net 2.0/1.1, VB.Net, C#, ADO.Net, IIS 5.0, XML/XSL, Visual Studio.Net, ASP 3.0, PHP 3.0, JavaScript/VBScript, ADO, Visual Interdev 6.0, IIS 4.0, COM+/MTS, AJAX, Web Services.

Versioning Tools: SVN, GIT, Visual SourceSafe 6.0, TFS, Perforce.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Scrum Master

Responsibilities:

• Scrum Master for Fee Leveling and Loan Maintenance Projects.
• Facilitate Backlog refining, Release planning, Sprint Planning, Velocity calculation, Estimations, Conducting Daily Scrum, Retrospectives and Reporting.
• Coached Team on Agile methodologies Scrum Framework and Version One Tool setup.
• Coordinate with FCE
• Played a key role in removing blockers which is critical in multi team and vendor setup.
• Coordinate with Release management and Platform Support teams to setup SIT, UAT environments dat’s share between multiple Agile as well as Waterfall teams.
• Involved in Version One Trainings, Process Improvement/ Streamlining.

Environment: IBM Rational Team Concert, Office Suite, SharePoint 2010, Atlassian JIRA and Confluence.

Confidential, Charlotte, NC

Scrum Master/ Agile Transformation Lead

Responsibilities:

• Scrum Master for PFM MX project team & a key stakeholder for Ally Agile Transformation.
• Address any agile transformation concerns or questions to keep the momentum/ motivation levels of the team is maintained to deliver results.
• Coached Team on Agile methodologies Scrum Framework and Version One Tool setup.
• Facilitate Backlog refining, Release planning, Sprint Planning, Velocity calculation, Estimations, Conducting Daily Scrum, Retrospectives and Reporting.
• Primary point of contact with MX Vendor for project coordination and integration activities
• Coordinate with TUX (UI), Services Stack teams and MX vendor in planning stories and help prioritizing work which had heavy Upstream & Downstream dependencies.
• Played a key role in removing blockers which is critical in multi team and vendor setup.
• Coordinate with Release management and Platform Support teams to setup SIT, UAT environments dat’s share between multiple Agile as well as Waterfall teams.
• Involved in Version One Trainings, Process Improvement/ Streamlining.

Environment: Microsoft Project, Version One, WRIKE, Microsoft Visio, Office Suite and SharePoint 2010, Java, JavaScript, .NET, Ajax REST, XML/JSON, SAML/SSO & Quality Center.

Confidential, Charlotte, NC

Scrum Master

Responsibilities:

• Scrum Master for Peaks EDMP & FRY/Transformation Teams
• Involved in EDM, Authorized Data Source (ADS) certification, Audit Remediation & Data Quality (DQ) Validation initiatives.
• Facilitate Backlog refining, Release planning, Sprint Planning, Velocity calculation, Estimations, Conducting Daily Scrum, Retrospectives and Reporting.
• Coordinate with Upstream & Downstream Teams to identify dependencies, Plan, remove blockers.
• Coordinate with Release management and Platform Support teams to setup SIT, UAT environments dat gets refreshed every Iteration and manage the approvals process.
• Involved in Version One Trainings, Process Improvement/ Streamlining
• Helping team maintain the momentum, motivation levels and Promoting and Coaching Agile Scrum Masters and Teams on Scrum, XP and Kanban.
• Facilitating Team building events and make sure the multivendor team work together and deliver exceeding expectations.

Environment: Microsoft Project, Version One, Microsoft Visio, Office Suite and SharePoint 2010, Java, JavaScript, .NET, Oracle, Ajax REST, XML/JSON, IBM Messaging Queue, Maven, Ubuild/ Deploy, JIRA & Quality Center. DB: Netezza, Teradata, NZSQL.

Confidential, Columbus, OH

Scrum Master

Responsibilities:

• Scrum Master of CMH3 (Columbus 3) Team
• Coordinate with Design, Framework Teams to identify dependencies, Plan, remove blockers.
• Facilitate Backlog refining, Release planning, Sprint Planning, Velocity calculation, Estimations, Conducting Daily Scrum, Retrospectives and Reporting.
• Work closely with Seurat CMH3 BSAs and LOB on JAD sessions representing the Development team.
• Administer stories in JIRA. Make sure Roles and Responsibilities are clearly set in JIRA for right tasks.
• Keeping the team motivated, Promoting and Coaching Agile methodologies, Team building events and make sure the multivendor team performs without any friction.

Environment: Atlassian Confluence, JIRA, Java, JavaScript, .NET, Oracle, Ajax REST, XML/JSON, Chase Blue JS, Gherkin.

Confidential, Charlotte, NC

Scrum Master

Responsibilities:

• Engaged in and contribute to design discussions, Prepare High/ Low level Design documents and workflows for LOB approvals.
• Facilitated Backlog refining, Release planning, Sprint Planning, Velocity calculation, Estimations, Conducting Daily Scrum, Retrospectives and Reporting.
• Worked closely with LOB on JAD sessions representing the Development team.
• Coached Scrum Masters and Teams on Agile ceremonies, best practices. Setup, Trained and Administered stories in Version One. Made sure Roles and Responsibilities were clearly set in Version One for the correct tasks.
• Coordinated End of Sprint Demo/ Feedback sessions for Synergy Program
• Facilitated the Integration points such as INTERACT, CTMT, WCC and LEAN applications with Relationship Deepening.
• Validated stories, Acceptance criteria, and breakdown epics and helped to get stories to “Ready for Development” status.
• Created Release & Sprint Planning in Version One.
• Shared best practices and lessons learnt in Scrum of Scrums (SOS).
• Helped the Dev team with Triages, Support activities, JIRA, QC support.
• Provided functional and technical support with Java Build, Deployment and Perforce Versioning management.

Confidential, San Antonio, TX

Project Manager/ Scrum Master

Responsibilities:

• Participated in program level Scrum of Scrums as all Project Threads were dependent on The API Services.
• Key person to implement SDLC Compliance procedures & streamlining Release Management process with DevOps to has a smooth CI & CD.
• Planned & Coordinated Development & Release activities between Java and BRM teams for synchronized deliverables.
• Validated stories, Acceptance criteria, break down epics and help get stories to “Ready for Development” status.
• Facilitated Backlog refining, Release planning, Sprint Planning, Velocity calculation, Estimations, Conducting Daily Scrum, Retrospectives and Reporting as Scrum Master.
• Setup Tasks and Owners in Version One.
• Create Release Planning & Sprint Planning in Version One.
• Promoted Scrum framework, trained teams dat was more following Kanban approach.