Program Manager Resume
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SUMMARY
- Solution - oriented, customer-focused and result-driven Project manager with rich industry experience of 16+ years combined with (Project Management, Scrum Master, Web Application development, Business analysis and development, requirement analysis, risk management and change management).
- Consistent track record of leading and delivering Enterprise Projects across different technologies using teh onsite/offshore model.
- TEMPHas outstanding background of leadership, Strong analytical, Communication and Organizational skills.
- A hands-on engineer, people, project and program manager.
- Managing end to end software development lifecycle from ideation to deployment(Go-live)
- Experience in set up / implement Program governance (PMO) model. (Standard Processes and guidelines)
- Ability to successfully manage large projects/programs and stakeholders with divergent priorities and objective and deliver outstanding results to teh customer delight
- Experience in directing research, expectation setting, strategizing and executing complex business-critical initiatives using latest digital technologies (e.g. Google glass, AR, VR, Java Scripts, J2EE etc.)
TECHNICAL SKILLS
- Sales Force
- Tibco
- Big Data
- Java
- SOA
- Web Services
- Google Glass
- HTML5
- CSS3
- JS
- JQuery
- Adobe
PROFESSIONAL EXPERIENCE
Confidential
Program Manager
Responsibilities:
- Establish Program roadmap with Business and Technology leadership with defined Vision, business benefits and KPIs
- Partner with all Engineering Teams and define Program Level interdependencies and release plans.
- Ensure all stakeholders, Product owners and Engg teams are aligned and adhere to program goals and timelines. (Integrated planning and analysis of Business needs, Budget and priorities)
- Help Product Manager and Scrum Masters with creating Product backlog, Stories, assigning story point and other artifacts.
- Monitor Program heath by tracking Program level risks, issues and dependencies. (Scrum of Scrums)
- Resolve impediments of Engineering delivery Teams. (Scrum of Scrums)
- Facilitate program level change management
- Successfully transition from waterfall to Agile Framework and adapt Scrum. (Delivery Management)
- Coached teh team on Agile framework, methodology and tools (Jira and Confluence)
- Facilitate retrospectives to identify improvements and help implement teh changes.
- Bring cross functional team on Scrum of Scrum
- Successfully bring all functional teams on single Scrum board and improved teh sprint efficiency of 10 story points (due to conflicts and communication gap in project priorities and execution plan)
- Resolved conflicts between functional leaders and align focus to teh Org priorities and bring back teh Program on track and successfully delivered 2017 business goals of launching product in 17 countries.
- Continuous communication to executives and stakeholders (includes management status reporting)
Confidential
Program Manager DB2 to Oracle Migration and Application rewrite / redirect
Responsibilities:
- Create Program roadmap in alignment with stakeholders with defined vision, KPIs and Phased approach
- Delivery Management and Sub Projects Oversight - Data Migration project, Application Re-write, Application Re-direct, establish continuous review and reporting capability of CPU
- Establish Program governance and review framework
- Leadership and Management Status Reporting
- Continuous communication with stakeholders (Includes Risk monitoring, evaluation and mitigation & Change Management)
- Ensure compliance with project standards and quality assurance procedures. Risk management - Early identification and preparation of mitigation strategies. Interfacing with global delivery team to ensure quality and timely project delivery
Confidential
Digital Delivery Manager Digital and Print Media
Responsibilities:
- Plan, oversee and provide guidance to Project and Product team to develop Digital products and promotional assets (Print media) for AZ for US Brands (in Oncology portfolio) in collaboration with Global Commercial Operations in AZ.
- Overall program and delivery Management and Sub Projects Oversight, continuous communication and reporting to all stakeholders
- Provide governance and review framework
Confidential
Program and Delivery Manager Creative ideation
Responsibilities:
- Produce Creative on-Demand deliverables with consistency, accuracy, quality, and standards with quick turnaround.
- Successful integration and timely roll out of card products in market with (eApply, MyCA and Risk capabilities)
- Oversee and provide guidance to PMO and Project Management stream for Confidential specific guidelines and process.
- Product Lifecycle management, Status Reporting, Tracking and communications to executive leadership and management.
- Drive incubation to design and development for AR app for Confidential marketing portfolio
- Created Google glass app(POC) for Confidential Travel portfolio (ideation, design and development)
Confidential
Project ManagerRisk data migration
Responsibilities:
- Mobile Acquisition Development Includes
- Develop Baseline capabilities including personalization, content management, rendering capabilities to provide optimized version of mobile website, and enhanced mobile reporting and tracking capabilities (tags, data feed into Omniture, EEP tracking, etc.)
Confidential
Project Manager
Responsibilities:
- As part of teh American Express Accounts Receivable (A/R) strategy, simplify and reduce teh number of A/R systems in-use globally.
- To facilitate teh migration of Global Corporate Client Profile, as a POA all common data specific needs + common business/data rules dat apply to all interacting front ends for Corporate Card services will be placed commonly with in Profile services thereby saving teh cost of individual application building it.
Confidential
PM
Responsibilities:
- Introduced teh Risk Based Governance process implementing teh PCA (Platform Specific approach).
- Conducted POC for 4 Platforms in 2009 and successfully delivered teh Target of 20% improvement in TCM completion time, 40% documentation reduction, 30% BSD response time.
- Re-Engineered TCM Scorecard and Snapshot artifacts working with Architects and other PCA planks includes PE, Security, Business Management, Regulatory Management, Data Management etc.
