Project Manager Resume Santa Cruz, CA - Hire IT People

SUMMARY

10+ years of successful projects, innovative products, and delighted customers.
Significant contributions to SaaS product development and implementation in the education, marketing, and technology sectors.
Repeated success coaching impactful teams, optimizing processes, and improving products.
Proven record of providing the right mix of business strategy and tech savvy to guide products to success.
Highly skilled trainer and facilitator with extensive client relationship management experience.
Technically articulate with a penchant for innovation.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Santa Cruz, CA

Project Manager

Responsibilities:

SaaS platform redesign received accolades for clean UI and UX, including a 98% approval rating via survey.
Reduced a two-minute online task to ten seconds by implementing an ingenious change in software UI.
Increased active Slack users by 255% within 30 days, resulting in higher productivity across the organization.

Confidential, Emeryville, CA

Senior Producer

Responsibilities:

Managed camera product marketing as part of a $1M yearly contract for Confidential .
Developed standardized product offerings and analytics-driven pricing strategies to increase revenue.

Confidential, Berkeley, CA

Owner

Responsibilities:

Confidential, Oakland, CA

Senior Project Manager

Responsibilities:

Served as the voice of the customer during weekly backlog prioritization and sprint planning.
Created product support materials including a series of videos to streamline training.

Confidential, Emeryville, CA

Project Manager

Responsibilities:

Implementation project management for 250+ customers on a SaaS e-commerce platform.
Provided customized product marketing programs for marquee clients including National Geographic.

Confidential, Emeryville, CA

Project Manager

Responsibilities:

Successfully planned and completed over a dozen large scale library software system implementations for the leading company in the industry.
Expertly orchestrated large scale data conversions, hardware installations, and customer training.
Managed international project teams, consistently met timelines, and cultivated strong client relationships.
Ensured the success of multi-year contracts valued between $500-700K.