SUMMARY

• Certified Scrum Master by Scrum Alliance/Project Manager, 14 years of versatile experience in the Information Technology space at the top - tier clients in USA and EUROPE for various domains like Manufacturing, Finance, Consumer Product Groups, Health care/Pharma services, Banking and Retail industries
• Experienced Scrum Master for business development products. Facilitated the daily standups. Helped the team maintain their burndown chart, Scheduled retrospectives, sprint reviews or sprint planning sessions. Shielded team from interruptions during the sprint, removed obstacles or impediments that effect the team. Walked the product owner through more technical user stories, encouraged collaboration between the Scrum team and product owner and maintained Products Artifacts
• Experienced end to end project management including activities like initiating projects, creating project plans, effort estimations, schedules, resource management, project execution, status tracking and reporting, metrics analysis, risks and issues management, project closures etc.
• Encouraged the use of Agile Engineering Practices within the development team, Challenge team with Agile management innovations and Exchanged constantly with other Scrum Masters in the Organization
• Facilitated team for better creativity and tried to improve the efficiency of the development team; Enforced meeting time-boxes while conducting all key Agile ceremonies; Guided team Scrum process and maintained the integrity of Scrum values
• Helped team to write or split User Stories, adapt product visions, order product backlog items, release planning being familiar with the product and team’s product
• Worked as a facilitator and Servant Leader who encourages and demands self-organization from the development team; Worked with team on Product backlog refinement, Sprint Zero, Sprint backlog refinement, Sprint planning, Sprint Retrospective, Sprint Review, Product increment, Sprint/Product releases etc.
• Worked with Open minded, Collaborative, Enthusiastic and Agile minded (doing in agile and being in agile)
• Experienced in multiple vendor team management (internal and external) and cross functional team management and worked in matrix organization
• Managed/tracked projects and program financials/budgets (SOW, contracts budget forecast, accruals, invoices etc.)
• Experienced Microsoft Project Plan, Clarity, Open Workbench, IBM Lotus Notes, Remedy, RAID, RASCI, VISIO, Service Now, JIRA, Confluence, Bit Bucket, Risk matrix, Weekly dashboard and executive reports, Critical path finding

TECHNICAL SKILLS

• Microsoft Project Plan
• Clarity
• Open Workbench
• IBM Lotus Notes
• Remedy
• RAID
• RASCI
• VISIO
• Service Now
• JIRA
• Confluence
• Bit Bucket
• Risk matrix

PROFESSIONAL EXPERIENCE

Sr. PROJECT MANAGER/SCRUM Master

Confidential | SAN DIEGO, CA

Responsibilities:

• Manage Data Center Infrastructure upgrade, Wireless upgrade and Resiliency for Distribution Centers, Firewall Upgrade, XOOM implementation at Enterprise level.
• Served as a Scrum Master - Automation using Terraform & Chef for Servers spinning and configuration along with F5, FW, IPAM (Infoblox) as needed for Confidential Application teams
• Lead a variety of different types of projects utilizing several different methodologies (Waterfall, Agile, Lean) including, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrade and deployments
• Manage multiple projects and have end to end responsibility for the work effort and lead both technology and non-technology
• Establishes project requirements, priorities, and deadlines
• Working with multiple vendor companies like Check Point, Infoblox, WWT/CISCO, DELL etc.
• Ensures project is completed in accordance with all Risk, Architecture and other relevant firmwide guidelines.
• Coordinates resources (staff, equipment, vendors and consultants) across projects
• Responsible for coaching and mentoring less experienced team members
• Manages budget for assigned project(s), monitors project progress and adjusts resources and priorities accordingly
• Guides projects through all phases, ensuring processes are followed, required documents are completed, and required tracking systems are kept updated
• Develops and manages to project plan and work breakdown structure (WBS). Identifies, assigns, tracks, escalates, resolves issues
• Experience in tracking the tasks and progress of a major project, escalating and resolving issues, planning for and managing resources and funding
• Holds resources accountable for deliverables on time and budget
• Schedules and facilitates regular meetings to review progress and status, and ad hoc topical meetings; formulates agendas and documents minutes, action items. etc.

SCRUM MASTER/ PROJECT MANAGER

Confidential, Torrance CA

Responsibilities:

• Facilitated the Scrum process for multiple vertical teams at Organization level
• Coordinated Product Owners and Scrum team activities
• Removed Scrum Team impediments
• Coached Scrum teams on Scrum theory and practices
• Facilitated Release Planning, Backlog Grooming, Sprint Planning, Sprint Review, and Sprint Retrospective meetings
• Helped Product Owners create the prioritized Product Backlog
• Facilitated presentation of completed Scrum Team deliverables for Product Owner approval
• Participated in and supports process improvement initiatives
• Assessed programs/projects to identify process concerns through process audits and observations
• Experienced in working with projects/products and programs like Connected Vehicle (Telematics), Google Search Appliance (GSA), Weblogic upgrade, Windows uplift, z/OS upgrade, Data center migration, Data Center Merge, Data center tools uplift, SAN & Storage upgrade, Cloud envs (AWS/Azure), DevOps, Big Data (Hadoop), Network monitoring tools upgrade (SCOM/Netcool/IBM Tivoli/Foglight/Application Dynamics), Documentum upgrade, Network LAN/WAN switches upgrade, Autonomy upgrade, Amazon Web Services (AWS), Microsoft Azure
• Provided operational assistance to address and resolve actions necessary for process compliance
• Overseen and managed the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management
• Reviewed status of projects and budgets, managed schedules, and prepared status reports
• Assessed project issues and developed resolutions to meet productivity, quality, and client-satisfaction goals and objectives

PROJECT MANAGER

Confidential, Buffalo Grove IL

Responsibilities:

• Managed projects of Mail order application system
• Worked on infrastructure delivery as required by Application development teams
• Worked with multiple vendor teams and cross functional teams
• Worked on requirement gathering, analysis via discussions/meetings with IT/Business Management
• Managed various projects using tools like Microsoft Project Plan, Share point & HP quality center
• Prepared and Managed Project charter, WBS, RACI matrix, Project schedule, Project contracts
• Communicated regularly to project teams/IT mgmt. Weekly status report & RAID documents
• Provided timely updates to IT management on projects status, issues and mitigation steps
• Conducted defect prevention meetings to minimize the common repetitive errors in system development

PROJECT MANGER

Confidential | Woodland Hills CA

Responsibilities:

• Worked on requirement gathering, analysis via discussions/meetings with IT/Business Management (Waterfall methodology)
• Worked as Technical Project Manager for Application delivery (for EEM 360 - Eligibility, Enrollment & Membership) - Application processing, Membership processing, Group and Product Structure, CMS processing, Correspondence system, Interfaces and Conversion
• Developed and managed project plans, finances and project artifacts
• Worked with multiple vendor teams and cross functional teams having perfect project planning
• Supported in writing functional documents for - Enrollment letters and follow up processing
• Converted functional requirement into technical requirement
• Assigned the work to the team members and tracked their efforts and deliverables
• Provided timely updates to IT management on projects status, issues and mitigation steps
• Conducted defect prevention meetings to minimize the common repetitive errors in system development
• Participated in regular team meetings and provided resolution for various issues

PROJECT MANGER

Confidential | Omaha NE

Responsibilities:

• Developed solutions to the business under the direction of IT Management
• Developed and managed project plans, finances and project artifacts
• Monitored regularly batch for production jobs and advise team to have permanent fix for the frequently getting abends
• Identifying the work priority, assigned tasks to team along with review on deliverables and effort estimate
• Managed various projects using tools like Share point & ISSS Remedy System (Waterfall)
• Provided class room training related to technology & application to the team and new joiners

PROJECT MANAGER

Confidential

Responsibilities:

• Interacted with business users to get the business requirements
• Developed and managed project plans, finances and project artifacts
• Worked with multiple vendor teams and cross functional teams
• Managed various projects using tools like CA Clarity, Share point, Lotus notes & ISSS Remedy System
• Prepared/communicated regularly to project team Weekly status report, Project dashboard, & RAID documents.
• Provided timely updates to IT management on projects status, issues and mitigation steps
• Managed projects at various stages of SDLC - requirements analysis, design, coding, implementation, test data and test case preparation, unit testing, integration testing, support to QA, UAT and post-implementation support
• Different FTP setups for mainframe, Windows, LAN and UNIX downstream and upstream feeders

PROJECT MANAGER/BUSINESS CONSULTANT

Confidential

Responsibilities:

• Dual role played as Onsite co-coordinator and as consultant to the 9 different 3M regions (9 different countries in Europe for 3M facilities)
• Good role played as a consultant in understanding the different 3M regions queries/issues and providing timely responses/resolutions/advises. Also as a consultant, distributing fixes/new enhancements to different regions explaining the need & priority by understanding their business
• Worked with E1m systems mainly with Mainframe - JDE interface using ECOS
• Worked with CICS, IBM MVS, TSO, SPUFI, QMF, ISPF, VSAM, JCL, File-Aid, Endeavor, PL1, CA-Datacom, CA-Ideal, Data query, Performance tuning and optimization, Ad-Migrate & Ad-Build etc.
• Worked in the project at various stages of SDLC (Waterfall) - requirements analysis, design, coding, implementation, unit testing, integration testing, user acceptance testing support & post-implementation support