SUMMARY

• Solutions - oriented professional excelling at managing projects, collaborating with project teams, interfacing with business units, and deploying technology to build innovative solutions.
• Solve complex business challenges and make high-stakes decisions within fast-paced, high-pressure environments using experienced-backed judgment, methodical strategy approaches, strong work ethics, and irreproachable integrity.
• Possess ability to aggressively identify and resolve inefficient procedures emphasizing quality and customer service, consistently and positively impacting the bottom line.
• Quickly and easily translates business needs and user desires into functional requirements utilizing a background in accounting and skills in business processes, operations and software development.
• Effective communicator comfortable interacting with all levels of the organization.
• Successfully led and collaborated on variety of cross-functional teams on transformational projects in Agile and Waterfall environments.
• Technical Skills: MS Project, JIRA, Manhattan SCALE (WMS), Info Exceed WMS, Upp Technologies irms360 (WMS), Woodson AS/RS systems, HK Systems AS/RS, SharePoint 365, MS Office Suite, MS Access, Visio, Visual Basic 6, Visual Studio .Net, MS SQL Server, T-SQL, Oracle, TOAD, PL/SQL, DB2 Database, J.D Edwards World, Great Plains ERP, SAP, Cognos, Tableau, XML, ITIL, SDLC
• Innovative, Business-Minded IT Project Manager / Business Analyst experienced documenting, designing, developing, creating and executing complex strategic / tactical solutions to streamline processes, enabling companies to meet ambitious business objectives. Solutions often exceeded customer expectations. Proven record meeting demanding objectives under tight deadlines bringing projects in on time and within budget. Characterized as very customer focused, willing to do whatever it takes to get the job done. A creative and resourceful visionary who possesses a hands-on style and ability to quickly grasp complex technical matters.

TECHNICAL SKILLS

• project management
• technical business acumen
• supply chain management & logistics
• process improvement
• lean methodologies
• six sigma black belt

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

SR Project Manager

Responsibilities:

• Led team to improve Core Return process (reverse logistics), objective: increase cores returned to Re-manufacturing facility from 82% to 95%, Reduce Open Core Lines over 30 days from 100K to 0 and improve core charge collection from 79% to 98%. Anticipated savings - $3 million annually - reduction in purchases from outside vendors.
• Project Manager - implement ERP Upgrade (JD Edwards). Task Maintained Project Plan and budget, identified / mitigated risks, held weekly review meetings, developed test plans, let UAT sessions for SME’s Managed / reviewed vendor performance.. Project completed on time and under budget ($150K) with zero down time.
• Facilitated Kaizen Events to improve / standardize warehouse processes. Receipt processing time reduced from days to hours. Inventory accuracy increased to 95%, customer shortages decreased, customer satisfaction increased.
• Documented current warehouse process flows, designed new flows and requirements for planned WMS implementation.

Confidential, GrapeVine, TX

Project Manager / Senior business analyst

Responsibilities:

• Led WMS Implementation project ($2.4M), gathered requirements, evaluated vendor functionality, compared cost. Collaborated with SVP Supply Chain and CIO on system and resource requirements. Managed Master Project plan incorporating internal development, infrastructure, WMS vendor tasks and Re-Racking tasks. Chaired Steering Committee review meetings. Developed pages for Senior Leadership Team Review Deck. Tracked work streams / milestones, identified / mitigated project risks. Designed integrations with home-grown ERP system.
• Key participant numerous Kaizen events across the DC’s. Tools / Methods used: Standard Work, 5S, Waste Identification, Value Stream Mapping, Flow, SQDC Boards, Gemba Walks, Cycle Time / Takt Time.
• Participated in TMS (Transportation Mgt System) Selection Committee. Realized data used in vendor presentations was not correct. Additional analysis showed proposed ROI would not be met, process put on hold saved funds on project without valid return
• Designed Cognos reports on Distribution Center KPI’s, On-Time, Accuracy and Complete ratings increased from low 70% to at least 95% across all 5 DC’s.
• Designed Supply Chain Dashboard (on Google Sites) based on selected reports in the SCOR model.
• Developed Labor tracking tool enabling capture and reporting of picker throughput. Tool identifies high and poor performers to management along with average pick rates by zone for labor planning

Confidential, Fort worth, TX

project Manager / Senior wms business analyst

Responsibilities:

• Led sprints to design and implement improved reverse logistics processes enabling customer to consolidate shipments from retail outlets, reducing transportation cost while maintaining product condition and serial number integrity.
• Analyzed current procedures, collaborated on automation and process changes improving operational efficiencies. Developed test data and test scripts for both QA testing and UAT, collaborated with development team ensuring functional requirements were met.
• Selected to lead the design, implementation and support of the WMS system in support of the kitting and distribution of self-install kits for a major cable provider.
• Led the process to analyze customer requirements and data, identify gaps, develop process flow diagrams and data models.
• Developed Master Process document for new customer, led presentation and discussion of planned processes to customer.
• Documented and coordinated system changes with development staff. Designed test plans and pulled data for Integration, QA and User Acceptance testing.
• Analyzed performance recommending process and system changes to improve efficiencies increasing throughput 30%.
• Developed Release Notes, reviewed with operations pre-patch, conducted post patch reviews with key stakeholders.

Confidential, DALLAS, TX

WMS project lead

Responsibilities:

• Mapped existing processes, gathered user requirements, identified gaps and recommended course corrections to management enabled meeting desired project goals.
• Designed, developed and updated applications for generating and tracking purchase orders and deliveries utilizing Visual Studio and MS SQL Server.
• Coordinated the development and testing of integration with Microsoft Great Plains ERP for Item Master Maintenance, Purchase Orders, Receipts and Order Fulfillment.
• Led development effort to redesign Store Inventory system, processing orders for stocked items and distribution of non-stocked lines.
• Created test data, supervised user testing conducted user training on installed systems.

Confidential, Pittsburg, TX

Project Lead / LEAD systems analyst

Responsibilities:

• Re-architected the WMS for fully automated regional distribution center. $3M project. Layout included 5 AS/RS cranes, various conveyors and utilized RFID technology to track movements throughout the facility. Led project team mapping processes, identified gaps and inefficiencies, developed test plans. Designed programs for Labor Management, Yard Management and Carrier Check-In. Designed logic for re-slotting to minimize pick times. Managed off-shore developers. Project completed on-time and within budget. Increased throughput by 100%, saved $720K in carrier detention and demurrage fees.
• Worked with plant management on Lean Six Sigma methods (including Kanban, Poka-Yoke, SMED and the Visual Factory) to identify/eliminate waste, improving processes.
• Spearheaded diagnostics of system and identified source of slow-downs of AS/RS system causing plant to work 24 x 7 nine months straight. Collaborating with users championed procedural changes, maximizing available resources. Increased throughput 80%, eliminating overtime. Saved plant $1.8M in labor cost.
• Collaborated with management and staff on improving an ineffective labeling system causing short orders, excessive rework and late orders. Led team to design, develop, implement and test system changes. Overtime and excess handling virtually eliminated, order fill rand and on-time shipments increased to 99% Save plant $2.1M in labor and rework costs.
• Designed the architecture, developed, and implemented a Demand Planning application providing capacity analysis, order forecasting, actual versus forecast analysis, and “what if” scenarios, enabling identification of potential shortages, forecasting accuracy, and optimization of orders and meat.