EXECUTIVE PROFILE:

• Executive Director with over 18 years of hands - on experience with electronic information solutions, proven skills directing programs that are result-oriented, excels and demonstrates success in design, planning, execution, and performance of cutting edge techniques and methodologies.
• Overall technological experience spans multiple industries, with strong abilities to adapt and apply cross-functional training and skills to orchestrate 300 + people, including functional managers on a regional and corporate level.
• As a Masters prepared leader, the primary goal is to inspire confidence and trust in others with projects that consistently exceed expectations and create economies of repetition.

TECHNICAL SUMMARY:

Software implemented, upgraded and supported: Meaningful Use 1, 2 and 3, ICD-10, HIPAA 5010, HIE, Meditech Client/Server and Magic, McKesson Health Solutions, Meditech (PCS, ABS, ADM, AP, BAR, CA, DR, EMR, ESS, FA, FL, RAD, LAB, MIG, MM, MRI, NUR, OE, PHA, PP, SCH, SS, PCM and UPT). MEDHOST, Patient Keeper, SoftLab, Medassets, NextGen v8, SAS, Sage, Wolters Kluwer Health, CareFusion, Siemens, AllScripts ED and Home Care, Midas plus, Picis OR Manager Suite, Microsoft Windows (NT, Vista, XP, 7) Microsoft Office Professional 97/2000/XP/ 2003/2007/2010/365 , Microsoft Exchange Suite, Microsoft SQL, Citrix, VMware, Oracle, Unix, Microsoft WordPerfect, Macintosh/Apple OS, CAD light enterprise, NetWare, Audix, Repartee, Lotus Notes, Remoteware, GroupWise, Monarch, Rumba, IBM, AS/400 Client, HP Optivity, McKesson Interqual decision support, Kerme, Track-It, HEAT, Remedy, DAPTIV, HBOC Reflections, McKesson Horizons Med Manager, PICIS OR, Emergisoft ED,MEDHOST EDIS, Midas Plus, Premis, API SecureAll, HBOC Pathways Meds Manager, Phillips OB Trace Vue, GE Centricity, Perigen Systems, Pyxis Med and Supply, Cardinal Pyxis with Bio I.D., Decision Support, Sodexho Management, Radiology (Petscan), Philips PACS System (EasyAccess and iSite Suite), GE PACs System, GE AGFA PACS, 3M 360 Encompass, GE CareScape, Nuance Dragon Speak (v10,v11 and v12), Nuance PowerScribe 360, Meditech Remote Workstation and Image Display, Perse Orsos Combined, Automated Peripherals Software Incorporated Suite (API), Risk Management RiskKey, NDC/Omega/PBS, Ingenix UB-92, Dragon Speak 10 software (Medical version), Commercepath/RightFax, Forward Advantage, Crystal Reports, MRS Mammography Reporting System, SoftLab, In Sync, Trend Micro, VMWare, VDI solutions, McAfee Anti-Virus, Secure Works Intrusion, Computrition, Iron Mail, BES Blackberry system, eIntegrity Fetal Monitoring, Hologic digital mammography, HDX (Insurance Eligibility) Translogic Systems, OMTOOL-BlueChip Technologies Scanning and archiving, Forward Advantage Communication Director, Abbott Monitoring, Passport, Access-E Forms, eMprint, EndoTool, Equicare, PeopleSoft, Med Innovations, Citrix thin and thick clients, Digichart, T Systems ED, Med Assets, EDCO Express Image, 3M 360, Latrix, IPeople, NPR Report writer, SQL report writing, MediSpan First Data Bank, ForeFront, SnoMed, Mysis, Cart, Mammoworks-MammoManager, CRA zVision, Tumore Registry ERS, Specialty lab, AHIQA, OptiMaxx, eScription, Pregnancy Data Collection Software, RALS-Glucose Meter system, GHX, DS5000-Security, DVI, Quest Lab, LSS, Omtool, Philips NICU telemetry system, Verisign, Neodata NICU, KRONOS Workforce time and attendance systems, eClinical Works, Passport, Magic Support, NextGen, Philips and GE DICOM software, GE Image Vault, GE Muse, Athena, Medicity, Cerner Millennium and Ambulatory, strong knowledge of EPIC EHR and many others.

Hardware Servers: (HP, IBM, Dell, Compaq and Fujitsu) Personal computers (HP, IBM, Dell, Fujitsu, NEC).

Notebooks: (Dell, NEC, IBM, Compaq, Toshiba, Fujutsu, Jet Books), PC peripherals Fiber T1-T3 and CAT 5/6 cabling, token ring Ethernet topologies, NEC, AT&T phone systems, VoIP, VPN, Voice over IP systems, hubs and routers (3Com/Bay/Cisco), AXIS cams, Cisco Cams, API SecureAll badge access security system, Kronos Badge access security systems, Siemens badge access security, various IBM controllers, Picture Tel and Polycom video conferencing equipment, assorted PDAs, Bio I.D., and initial/interim assistance with Powerware UPS migrations, DVR Systems, Citrix NetScaler, Citrix Cloud bridge, Radiology GE and Philips DICOM hardware. Data Integration Management Cloverleaf, GPSI, Rhapsody and Mirth.

PROFESSIONAL EXPERIENCE:

Confidential, Franklin, Tennessee

Senior Program Manager

Responsibilities:

• Working with complex Cerner conversion projects.
• Part of a cohesive team of proven leaders on Cerner conversion implementation for planning, design, optimization, implementation, activation and support planning.
• 3rd Party Data Integration Project Manager and Go-live conversion Program Lead.
• Responsible for day to day operations and executive advisory between Cerner, markets and all vendors.
• Ensure that objectives are on time, on budget and delivered with the highest quality.
• Collaboratively managing up to 9 hospital network implementation simultaneously with phased facility activation.

Confidential, Atlanta, Georgia

Senior Program Manager

Responsibilities:

• Directed the design, planning, building, testing and execution of sunset business technological deployments for 350 plus integrated healthcare markets.
• Collaborated with business partners and directed implementation deployment of staff to streamline and improve team process.
• Identified industry driven requirements and translated them into new product innovations and features for Confidential enterprise to help with new technologies, improved stability and corporate deployment standardizations.

Confidential, Naples, Florida

Senior Consultant Program Manager

Responsibilities:

• Deployed new business initiatives, information system solutions and new technologies within the hospital healthcare system.
• Worked closely with all Confidential corporate stakeholders to strengthen the organization integration.
• Leveraged and positioned Rhapsody 5.5 data integration solution areas to Cerner, Meditech, MEDHOST, Pulse, and Confidential third party vendor applications.
• Provided leadership and mentoring for hospitals, business partners and physician groups to enable the extended community to implement integrated solutions Health Reporting and Health Information Exchange for 29 different state reporting efforts.
• Identified industry driven requirements and translated them into new product innovations and features for the Confidential markets divestiture to Confidential Health System.
• Provided Project Management for CHS14 on EMR data integration projects enterprise wide to single market projects through Confidential SDLC methodology of design, planning, building, testing, execution, control and closure.

Confidential, Naples, Florida

Program Manager

Responsibilities:

• Designed and lead cross functional teams to specify actionable plans and requirements on data integration for 72 hospital systems and partners.
• Moved all 20 clinical and financial interface environments (15,000 plus interfaces) on 35 production servers to new VMware Corporate Data Center using both Citrix NetScaler and Cloud bridge technologies.
• Created scope, charter, and plan to program managed integration teams to work with application owners and SMEs to identify all 72 hospital interface end-points, identified all vendors, researched and disposition of vendor VPN connections, re-routed traffic from Naples to Confidential .
• Provided know how to get top leadership endorsements in moving all CHS14 Rhapsody and GPSI interface server environments to Confidential /Midtown Data Center and shut down all legacy Naples Data Center environments successfully.
• CHS14 Connectivity Architecture Project. Designed and implemented a full life cycle program plan that helped eliminate unplanned outages to remediate issues for Confidential 72 hospital data center through proactive monitoring and alerting.

Confidential, Franklin, Tennessee

Senior Program Manager

Responsibilities:

• Program managed Confidential CPOE program for 84 hospital facilities through full SDLC life cycle implementation of Meaningful Use Stage 2, including physician adoption.
• Collaborated on program clinical design and project plan, charter, and deployment tools.
• Daily identifying and participating to assist physicians, administrators, clinical and technical staff to align clinical process and software integration with Meaningful Use Stage 2 objectives, goals and long term compliance.
• Facilitated daily management of program communications with regional and corporate level, worked with all stake holders to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery of results.
• Go-Live Team Leader for 500 plus providers for CPOE Meaningful Use Stage 2 requirements across 14 hospitals,
• Supported all workflow, functionality, and software performance challenges through activation.
• Implementation and command center support management included PCM, RXM, POM, AOM, MIS, PHA, LAB, ITS, ADM, and LSS.

Confidential, Philadelphia, Pennsylvania

Senior Program Manager

Responsibilities:

• Health system Meaningful Use operational gap analysis and designed Meditech version 5.66 upgrade and Meaningful Use Stage 2 requirements and all clinical process workflow.
• Successfully identified, designed and collaborated to assist physicians, administrators, and clinical technical staff to align clinical processes with Meaningful Use Stage 1 and Stage 2 objectives, goals and long term compliance.
• Identified program risks and formulated contingency plans to internally address program issues.
• Including system process improvement for standardization, coordination of immunization reporting and Health Information Exchange measures throughout all heath systems.
• Ambulatory Meaningful Use operational assessment and designed NextGEN version 8 to position 45 Physician specialty practices (106 physicians) to attest for either Meaningful Use Stage 1 or Stage 2 dependent of each practice’s attestation deployments.
• Managed and coordinated HIE HL7 transmission of healthcare-related data among facilities, health information organizations and government agencies in accordance to national standards for interoperability, security and confidentiality.
• Created and participated in Medical Provider Governance committee to help with supporting and improving all workflow processes, electronic functionality, and software performance opportunities.

Confidential, Washington, District of Columbia

Program Director

Responsibilities:

• Designed, planned and managed full phase implementation of EDM system functionality including Physician CPOE.
• Implementation included Meditech EDM, RXM, POM, PHA, MIS, and AOM building and integrating with UPT tool. Project included Meditech Phase II “Live ring” dictionary migration and testing PCS, MIS, EDM, RXM, POM, AOM, OE, PHA, zLAB, ITS, SCH, and ADM.
• Designed, implemented and migrated from ALLScripts ED to Meditech EDM, PCS including interfacing of all LAB equipment, RAD modalities and executive data reporting.
• Planned and began the implement requirements of Physician Change Management (PCM) for CPOE strategies, CMS Core Measures, and Meaningful Use Stage 2 requirements.
• Chartered Physicians Committee to standardize Order Sets using best practice reasoning for moving to physician electronic order entry using over 220 order sets.
• Participated in Executive Committee, Order Sets Committee, Medical Executive Committee, ED Committee, Meditech Phase II Implementation, and Clinical Excellence Committees.
• Oversaw and managed all related projects within the scope of the Meditech EDM, including Patient Care and Electronic Medical Records applications, integration efforts, application security and user provisioning, device assessment, acquisition and deployment, infrastructure assessment acquisition and deployment, project team, end user training, and education.
• Monitored the project capital budget and projects future expenditures.
• Reported project status weekly or daily as needed to the Executive Sponsor group, Steering Committee and Confidential corporate leadership.
• Co-chaired agenda, discussions, and team presentations at weekly Executive Sponsor Committee meeting.

Confidential, Covington, Georgia

Director of Information Technologies

Responsibilities:

• Executive management with interactive experience in planning, selection, development, and supporting all information systems for HER systems and Ambulatory owned practices.
• Established and directed the strategic long term goals, for integrating and consolidated all computerized management systems.
• Successfully assisted physicians, administrators, clinical and technical staff to align and understand the clinical and financial processes to implement ICD-9 to ICD-10 health system conversion. Overall project management of ICD-10 readiness and implementation activities related to training, communication, clinical documentation, managed care contracts, resources and forecast budgeting required in implementing ICD-10.
• Designed, established and managed all Go-Live command center scheduling, processes, procedures and communication for all Medical Center clinical information technology hardware and software system implementations.
• Worked with HIM to assess, design and implement scanning and archiving of clinical and financial PHI information.
• Migration of 3M 360 Encompass for bridging our clinical documentation and coding workflows and transitioning to ICD-10.
• Implemented web based physician, staff, and patient care portal helping to connect and improve physician and client satisfaction through timely access to patient information.
• Implemented Kronos Workforce HR and I Series products including beta Workforce Mobile product and web portal access.
• Responsibilities included all enterprise-wide I.T. activities including Meditech 5.54, 5.55, 5.64, and 5.65 experience in implementing and upgrading modules: PCS, ABS, ADM, AP, BAR, CA, DR, EMR, ESS, FA, GL, RAD, LAB, MIG, MIS, MM, MRI, NUR, OE, PHA, PP, SCH, SS, PCM and UPT.
• Designed, directed, budgeted and implemented hospital Meaningful Use Stage 1 attestation preparedness including Meditech PCM and LSS.
• Active committees included: IT Governance, Six Sigma, ARRA Meaningful Use, Corporate Compliance, Policies and Procedures, PCS Core team, Health Information Management, Medical Records, Emergency Department, Physician Order Entry, Incident Command (Logistics Chief), ICD-10, and Safety committees.
• Continuity of Care team development using ATSM E 2639 and HL7 standards to send information about insurance, advance directives, care documentation, and patient’s care plan to other healthcare professionals.
• Achieved financial objectives and strategies while controlling a $3.4 million 2011 budget.
• Health System Executive Security Officer, responsibilities included organization’s entire digital security posture.
• Designed and budgeted 2010 Citrix implantation. Managed 2012 VDI solutions to further centralize services and meet the changing healthcare needs and proactively protest against planned and unplanned downtimes.

Confidential, Dallas/Ft. Worth, Texas

Product Development Manager

Responsibilities:

• Application manager for PMI project life cycle to Asp.net, C# application.
• Coordinated day-to-day project responsibilities throughout their life cycles across multiple functional teams including: sales, marketing, development, technical resources, and channel partners. Directed both current and prospective client’s conversion requirements.
• Developed scope documents; directed, defined and documented project requirements for facility integration programs.
• Demonstrated resourcefulness in managing change, overcoming obstacles, and delivering projects on time.
• Established best practices within current projects and maintained these across subsequent efforts. Delivered new processes and practices where none existed.
• Directed the enterprise-wide activities necessary to keep the technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies.
• Implementation Specialist assisting in full implementation life cycle to healthcare clients. Performed both Six Sigma and PMI implementation practices.
• Delivered ED server systems using virtualization to decrease risk and increase protection to the data center.

Confidential, Conyers, Georgia

Senior System Project Manager/Senior Systems Engineer

Responsibilities:

• Provided planning, coordination, testing, implementation, follow-up, and feedback for all phases of the Emergency Department expansion project including electrical and IS/IT networking design for hardware and application technologies.
• Directed and communicated with all involved management employees, vendors, and contractors through project life cycle.
• Managed Physician/Executive relations pertaining to hospital system access and computer training for NET applications. Provided internal/external provider and stakeholder support.
• Implemented and integrated GE PACs system throughout Health System and interfacing to Hospital HIS and owned practices.

Confidential, Atlanta, Georgia

Senior Technical Lead

Responsibilities:

• Managed projects for network software system upgrades of Computer Associates and SMS applications for remote administration.
• Assisted in day-to-day network technologies and desktop user challenges and issues.

Confidential, Atlanta, Georgia

Senior Project Manager and Technical Lead

Responsibilities:

• Windows 2000 migration project from NT4.6, Windows 95, and Novell 4.x while still using Novell Group Wise and other cross platforms OS system applications.
• Program management and implemented new Emergency Department build out and McKesson EDIS software implementation requiring significant process redesign and shared resources teams.
• Project managed and implemented McKesson financial software to all Gwinnett owned practices.