SUMMARY

• Certified Scrum Master with 8 years of Agile and Project Management experience.
• Product Development Manager, bringing 10 years of Application and Infrastructure development experience.
• Progressive IT expert with varied application experience in e - Commerce (Retail), Insurance, IT Security, Banking & Finance, Healthcare, and Supply Chain & Planning.
• A Subject Matter Expert (SME), managed all the facets of Project and Software Development Life Cycle - SDLC (Initiation and Planning, Requirements and System Design, Construction and Testing, User Acceptance to Deployment and Closing of the project).
• Articulate communicator, who can speak the languages of both people and technology.
• Comfortable working with C-level Executives, Senior Leadership, and Managers.

TECHNICAL SKILLS

Agile Tools & Techniques: JIRA,TFS - Team Foundation Server, Scrum, Kanban, Extreme Programming (XP), Storyboards, User Stories, Epics, Product backlogs and action boards, Sprint Planning, Release Planning, Review, Retrospective, Stand up, Backlog grooming, Feature prioritization, Story Point Estimation, UAT, Demo.

Requirements/Document Management and defect tracking: JIRA, TFS - Team Foundation Server, Cherwell, SharePoint.

Project Management: MS Project & Office, HP-ALM (Application Lifecycle Management), Planview, EPPM - Enterprise Project and Portfolio Management, PMBOK, PM Best Practices.

Programming Language: JAVA, SQL, SOA, XML, HTML, JavaScript, C, COBOL.

Databases: Oracle, MS SQL Server, DB2.

Tools: CyberArk - Privilege Access Management - PAM, Oracle - Identity and Access Management - IAM, JP Morgan TradeSphere - Risk and Compliance Management.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, Georgia

Project Manager / Scrum Master

Responsibilities:

• IT transformation project developing e-Commerce / Online Ordering system for Hospitality and Retail customer providing Hardware and Software products.
• Develop custom e-Commerce Online Ordering system for McDonald’s, Popeyes and KFC.
• Integrate Online Ordering system with upstream and downstream system, Pricebook, MDM, ORACLE-ERP Order Management, managing timeline and priorities.
• Collaborates with project leads to address issues, risks and mitigation plans. Instill a sense of urgency reflecting the goals for the current iteration, upcoming release, and project vision.
• Emphasize the importance of meeting goals.
• Optimize, increase and sustain throughput; ensuring prioritization of work by value and risk.
• Facilitate effective iteration-based meetings, ensuring outcomes are achieved and cadence is maintained.
• Assist team with making appropriate commitments through story selection, sizing and tasking.
• Facilitate retrospective meeting and sharing metrics to identify and implement improvements. Identify, create and defend opportunities for expediting feedback throughout the iteration.
• Participated in developing and maintaining team standards, tools, and best practices.
• Proactively identify dependencies and remove impediments to project progress.
• Lead formal decision making processes for major decisions and conflict resolutions.
• Integrate Online Payment system with EPX - Electronic Payment Exchange into e-Commerce.
• Engage and work with 3rd party vendor (TAISTech) to deliver on SOWs.
• Scrum, Agile, JIRA, Planview, JAVA, ORACLE.

Confidential, Birmingham, Alabama

Scrum Master / Project Manager

Responsibilities:

• Agile transformation project from Waterfall to Scrum.
• Managed team transition from Waterfall to Agile Scrum methodology, by a) Training staff, b) Leveraging Automation, c) Emphasize change in thinking, d) Communication, e) Foster collaboration, f) Integrate tools, g)Stay flexible, and h) Concentrate of end-product.
• Manage off-shore development team.
• An indemnity company providing Professional Liability Insurance and Risk Management for Physicians, Hospitals, and Healthcare Facilities.
• Manage Agile Scrum development process of product backlog and prioritize resolution of defect/bugs of the Policy, Claims and Billing application.
• Provide Production level 3 support for Claims and Billing application.
• Perform Daily Standup meeting, product backlog review meetings, Sprint Planning, Release Planning, Retrospective, Backlog grooming, Story Point Estimation, Sprint Review meeting.
• Work with Product Owner and stakeholders with backlog grooming and prioritization.
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• Coach team to become highly self-motivating and self-directed.
• Oversee technical design and code review to be compliant with architect standards and SOX (Sarbanes-Oxley) compliance.
• Work with business users to translate business needs into numerous use cases, business requirement document (BRD) and functional requirement document (FRD).
• Identify dependencies and remove impediments to project progress.
• Lead formal decision making processes for major decisions and conflict resolutions.
• Scrum, Agile, Kanban, TFS - Team Foundation Server, Cherwell, SAP - PowerBuilder, Oracle B2B Integration, .Net, MS SQL Server.

Confidential, Atlanta, Georgia

Project Manager / Scrum Master

Responsibilities:

• Developed project strategy, supporting business case and high level project plans for automating password change for 52 application / 2400+ service accounts.
• Designed & developed Enterprise Security system and integration of CyberArk (Identity and Access Management - IAM) with SAP and non-SAP application to safeguard company data.
• Managed Agile Scrum development process of product backlog.
• Organized and facilitated Daily Stand-up, Sprint Planning, Release Planning, Backlog refinement, Story Point estimation, Retrospective and Review meetings.
• Worked with Delivery Manager and stakeholders with backlog grooming and prioritization.
• Managed the lifecycle of code development, from ideation to sprints to deployment.
• Led interviews, JAD & brainstorming sessions, and on-site workshops with Coke SAP and non-SAP application leads, architect, SME’s, business and 3rd party vendors in translating business needs into numerous use cases and business requirements document (BRD).
• Identify dependencies and remove impediments to project progress.
• Proactively identify and mitigate Risk and Issues.
• Prepared Status report in Excel using graphs and emoji’s.
• Scrum, Agile, CyberArk, Privilege Access Management - PAM, Multi-factor Authentication – MFA/2FA, Strong Authentication, SAP ECC 6.0, TDD, ATDD, JAVA, PowerPoint, SharePoint

Confidential, Atlanta, Georgia

Technical Project Manager / Scrum Master

Responsibilities:

• Performed LOE - Level of Effort, coordinating with Business, Technology, Requirements, and Test team in determining the scope of the project, timeline of the project, and budget of the project.
• Tracked and Managed Project Budget, Milestones and deliverables.
• Managed all the SDLC (Software Development Life Cycle) activities from Initiation and Planning, Analysis and Design, Construction and System Test, User Test and Implementation, using SDLC 3.03 project guidelines as defined in EPIC – Enterprise Project Informational Central.
• Represented team at CRB (Change Review Board) meeting.
• Mitigated / Remediation Risk and Issues.
• MS Project, HP ALM-Application Lifecycle Management, EPPM-Enterprise Project Portfolio Management, MS SharePoint, MS Office, PowerPoint, Project Budget.