PROFESSIONAL EXPERIENCE

Confidential

Product Manager

Responsibilities:

• Successfully launched and maintained the Device Alive application that served as in - store demo for AT&T
• Created and Agile structure with the team and stakeholders establishing daily stand-ups, product demonstrations, sprint planning and retrospectives
• Coach team on agile activities of scrum techniques, updating individual tasks
• Ensure QA testing for each user story and sprint
• Facilitated Event Storming sessions with product owners and team
• Facilitated communication between team and stakeholders.
• Worked with product manager to ensure proper user story creation during backlog grooming
• Continuously pushed the team to strive for better

Confidential

Project Manager/Scrum Master

Responsibilities:

• As a Project Manager/Scrum Master at Cox AutomotiveTeam was responsible for implementing’s AutoTrader’s “Text to Dealer” initiative, which allowed consumers (using any available platform (web, mobile, app)) viewing a specific vehicle to directly initiate text conversation with a dealership representative from the platform. This feature is made available to dealers, but the assignment and rules behind the feature are managed via API calls that the team supported.
• Managing feature relationship with KBB.com. There are times when features are available on Confidential and not available on KBB.com. The team managed the decision making of which features need to be made available for KBB.com and which features should not.
• Team managed the security of updating all images on the web, mobile web and app from their “http:” location (which is not security enabled) to “https:” (which allows the images to be security enabled b/w systems).
• Provide continuous coaching of SAFe (Scaled Agile Framework) methodology
• Conducted daily meeting with the Program team, Kanban lead and tech leads to consistently groom the Program team backlog to ensure consistent deployments via the Release Train
• Removed impediments to ensure continuous team productivity
• Fostered trust amongst team members
• Facilitated conflict resolution through trusted conversation
• Conducted routine backlog grooming sessions with product owner and program team
• Communicated, facilitated, and managed integration with other development teams
• Participated in daily Program Team meeting to consistently groom backlog at the Feature or Program level
• Encouraged self-organization for the team
• Led team retrospectives and ensure key learning is incorporated into next sprint
• Experience using SCRUM in a distributed environment
• SAFe methodology for sprint management with XP engineering practices
• Tracked team delivery on commitments using burndown charts and other visual methods
• Ensured team delivering stories such that they meet the definition of done
• Organized and facilitated scrum ceremonies, ensuring usefulness and adherence to scrum practice
• Tracked team velocity to ensure accuracy of future planning
• Facilitated sprint planning sessions with the team and technical leadership and product owner

Confidential

Project Manager/Scrum Master

Responsibilities:

• Project Manager/Scrum master highly experienced in Agile methodologies responsible for directing high performing project teams along with collaborating with business owners to deliver and support solutions that met business objectives that support organizational goals.
• As a Project Manager/Scrum Master at TurnerTeam was responsible for managing Confidential ’s linear scheduling system (Scarlett) from an application and data management perspective. Implemented updates and supported the application.
• Served as data management to make data available to downstream systems via API management. When requested, work with DBA team to create elements and make that data available to downstream apps via an API.

Confidential

Certified Product Owner/ Confidential - Scrum Alliance

Responsibilities:

• Promoted the principles and objectives to the team of the business and project
• Facilitated discussion with business stakeholders to define business scope
• Provided internal and external communication to stakeholders before, during and after sprints to promote transparency
• Supported the product owner and the development team with maintaining and grooming the product backlog
• Worked with stakeholders to establish business owners with roles
• Fostered positive environment of collaboration within the development team(s) throughout the project lifecycle.
• Removed impediments from the team by identifying the root cause and mitigating.
• Guided without delegating
• Consistently strived to improve the SCRUM maturity within the team by applying the Scrum framework
• Maintained work production without sacrificing productivity even when absorbing time critical defects
• Effectively engage and closely collaborate with stakeholders and product owners to communicate progress and when solutions are implemented
• Fostered independent thinking within team to facilitate ideas that lead to a more effective solution
• Ensured deliverables were completed on time
• Conducted daily stand-ups
• Sprint planning
• Sprint retrospectives
• Managed multiple priorities and work with stakeholders to collaborate on expectations and delivery
• Experience using SCRUM in a distributed environment (USA)
• Created and Managed GANTT charts for stakeholders
• Identified mitigation opportunities for escalated work items

Business Systems Analyst

Confidential

Core Responsibilities:

• Developed technical and functional requirements documentation
• Client facing role that supported both Agile development using SCRUM
• Served as a liaison between the business client and the development team
• Created iterative based user stories based on business objectives and design
• Supported cloud based development
• Resident expert of the application that supported business and technical knowledge
• Provided ad hoc reporting to clients to support business objectives
• Maintained user stories using JIRA
• Led daily stand-ups and sprint planning meetings
• Read and created JSON models for projects when needed

Confidential

Business Analyst

Core Responsibilities:

• Over five years performing business analysis in both e-commerce and CRM based software applications
• Created clear, unambiguous and measurable initiative based requirements that meet needs identified within organizational contracts and project charters and are aligned with business objectives
• Created and maintained application architecture documents that demonstrates the function of the application and how information received from the interface with the application flows within the business and is stored
• Performed feasibility studies and provide recommendations for process improvements within application and business performance
• Used the Agile Method to create and modify design specifications during the definition and design phases of small projects create present and future state wire frames within the business case that demonstrate the proposed project representation
• Created and maintained user interface requirements from business and system requirements
• Incorporated the user interface designs into the detail user specifications document that is presented to the development team
• Organized and facilitated JAD sessions with project stakeholders to solicit functional and technical specifications
• Collected data collected from JAD sessions and organize them into details specifications to be used by the development, QA and training teams
• Created use cases that allow stakeholders to experience and critique the function of a product prior to its launch date
• Performed user acceptance testing (UAT) from approved use cases to demonstrate project functionality to all stakeholders
• Organized and facilitated formal review of all business and functional specifications with organizational and other external customer stakeholders
• Identified and documented requirements for POS (Point of Sale) applications
• Identified, documented and presented all business challenges to project scope