SUMMARY

• Experienced project manager with success leading all phases of diverse technology projects;PMP, MBA and Certified Scrum Master.
• Business strategist;plan and manage multimillion - dollar projectsaligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator;leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in agile and waterfall project management methodologies.Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Strong grounding in Scrum, Kanban, XP and SAFe related methodologies
• Good working knowledge of continuous delivery, continuous integration, value stream mapping

TECHNICAL SKILLS

• Oracle Financials, HR & Payroll, CRM
• Salesforce.com
• Oracle Business Intelligence (OBIEE)
• HTML5, CSS, JavaScript, J2EE, XML
• Oracle 11g, 8i
• MS Office Products
• MS Project, Clarity, JIRA
• SharePoint
• Service Desk, Request Center
• IBM WebSphere

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager/Scrum Master

Responsibilities:

• Project managed TRID (TILA RESPA Integrated Disclosure) implementation
• Responsible for process change that affected loan officers, call center and bank branch personnel
• Project managed support of the retail mortgage service application - FlagstarMyLoans
• Detailed knowledge of loan servicing process - payment processing, collections, default management, cashiering, escrow and investor management
• Project managed Consumer and Loan Officer Portal implementation, project budget $2.1 million
• Loan origination - Product pricing and quote, calculators, loan application, document management, initial disclosures, credit processing, eSignature
• Loan officer portal - Lead management, lead conversion, status and messaging using Salesforce
• Responsible for development of project charter, and co-ordination of other project artifacts - business requirements, design documents, technical architecture, security sign-off, test plans, test cases, system test, UAT and deployment plans
• Developed project schedule, work breakdown structure (WBS), estimates and work packages
• Developed timely project cost and schedule data
• Responsible for task definition, backlog tracking, burn down metrics and velocity.
• Addressed and resolved issues within 24 hours
• Managed the lifecycle of code development, from ideation to sprints to deployment
• Coordinated and managed code releases with other IT groups
• Communicated with PMO and core team regarding issues, risks, action items and decisions
• Tracked and communicated sprint/release burn down to PMO and core team

Environment: MS Project, Clarity, JIRA, Adobe CQ, Salesforce, Exact Target, Elynx, Blend, Java, J2EE, XML, HTML5, CSS-3,JavaScript, jQuery, Angular Js, PHP, MySQL, SharePoint

Confidential

Program Manager

Responsibilities:

• Program Manager for $10 million National Healthcare Reform program
• Program management - project planning, delivery, resources and financial management, business client relationship
• • Program development - development of methodology, templates and points of view, staff mentoring and recruiting
• Responsible for process change involving claims processing call center and network providers
• Project Manager in the Health Care Value Information Technology group which supports both Wellness Care Management and Provider Relations.
• Project Manager for Pharmacy Portal (B2B)
• Project Manager for Wellness Qualification Portal (B2B/B2C)
• Managed projects in both Agile and Waterfall development environments
• Worked with stake holders / product owners to prioritize requirements for sprint.
• Managed the overall performance and delivery of cross-functionalteams
• Reported the team's progress and successes to make sure they were highly visible to product owner / stakeholders.
• Established effective communication with the Core Team through presentations, recommendations and updates provided regularly to the Director’s office.
• Provided visibility to team issues/risks and helped eliminate them
• Motivated the team to come up with quality shippable product and meet project goals.
• Tracked and reported status and other metrics against goals on an ongoing basis
• Ensured task completion to specification, on time and within budget.

Environment: MS Project, Clarity, Jira, IBM WebSphere, Java, J2EE, XML, HTML5, CSS-3, JavaScript, jQuery, Angular Js PHP, MySQL, SharePoint

Confidential

Sr. Project Manager/Scrum Master

Responsibilities:

• PMO Project manager for Claims - Claims, Membership, Eligibility
• PMO Project manager for Roadside Assistance Project.
• Developed and maintained strong business partner relationships
• Managed project scope changes, risks and issues
• Developed monthly forecast and tracked committed funds and managed project budget variances
• Provided updates to executives at Steering Committee meetings
• Created Operating Level Agreements to measure efficiency of services
• Involved with project management, business process and architecture definition, business requirements definition and mapping, application and technical architecture definition, module design and build, data conversion, documentation, business and performance testing, training and product migration
• ETL/Data warehousing and Business Intelligence using Informatica, DAC server and Oracle Business Intelligence Enterprise Edition

Environment: Informatica, ODI,DAC Server, Oracle Business Intelligence (OBIEE), Oracle Business Analytics, Hyperion

Confidential

Sr. Project Manager/Scrum Master

Responsibilities:

• Project Manager for web-based global portal Digital Release Progression.
• Managed project risks, issues and change requests and any project interdependencies
• Worked with global teams EMEA (Europe, Middle East and Asia)
• Ensured that appropriate security and controls were instituted within project deliverables (e.g., SCRP, ACR)
• Digital Release Progression is a global web based portal that is used by all vehicle program teams across the enterprise
• Ensured completion of all project integration, systems and customer testing activities.
• Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Protected development team from outside distractions, impediments or team conflicts, and maintained focus on product backlog and project timeline.
• Worked closely with project owner in backlog management and continuous delivery of features.

Environment: MS Project, Agile methodology, IBM WebSphere, Java, J2EE, XML, Oracle 11g, Clarity, HP Quality Center, Atlassian JIRA, SharePointConfidential, Inc (March 2001 - December 2011):

Confidential

PMO Sr. Project Manager

Responsibilities:

• Successfully implemented multiple projects simultaneously, Oracle Federal Financials, Oracle Healthcare Analytics, Oracle Healthcare Scorecard
• Responsible for process change which involved streamlining the financial close cycle and the procurement process
• Implemented system to receive claim information from hospitals
• Implemented system to send and receive information to/from pharmaceutical companies
• Successfully implemented procurement software PRISM
• Developed monthly forecasts, tracked committed funds and managed project budget variances
• ICD-9 to ICD-10 conversion agencies within the HHS - Center for Medicare and Medicaid Services (CMS), National Institute of Health (NIH) and Center for Disease Control and Prevention (CDC).
• Successfully managed project resources, business resources and approvals across multiple agencies
• Interfaced with project governance through communications - reports, issue logs, budgets and projections.
• Developed and maintained strong business partner relationships
• Managed project scope changes, risks and issues

Environment: Oracle Federal Financials, Oracle Clinical, Oracle Healthcare Analytics, Oracle Healthcare Scorecard, ICD-9 to ICD-10 conversion, Hyperion

Confidential

PMO Project Manager, Oracle 11i Financials, CRM

Responsibilities:

• Project Manager and hands-on functional for worldwide rollout of Oracle 11i Financials, Oracle Human Resources & Payroll - UK, Germany, Ireland, Netherlands.
• Developed a service and support strategy and prioritized plan of initiatives to jump start company's CRM program based on company’s objectives, resources and requirements.
• Modeled costs based on activities, materials, resources, product and service components.
• Well versed with Euro conversion, multi-org, multi-currency, global consolidation, Global Accounting Engine, statutory reporting, VAT and triangulation, European localizations.
• In-depth knowledge of Catalog Management, Procurement Cards, Order Management, Electronic Payment options, CRM, E-business, ERP, Financials, EDI, MS Project.

Environment: Oracle 11i Financials, Human Resources & Payroll, CRM, e-business, ERP, EDI, MS Project PRISM

Confidential, MI

Project Manager and Product Development Manager

Responsibilities:

• Project Manager for implementation of Oracle Rel. 11i. Oracle Human Resources & Payroll, CRM modules and Project Accounting (Project Costing & Project Billing).
• Product Development Manager of Oracle 11i CRM and Oracle e-business applications.
• Responsible for the successful delivery of projects as defined by scope, schedule, budget and client satisfaction.
• Assessed client’s industry, modified business strategy, projected revenue stream given different scenarios, recommended business and IS solution.
• Enabled clients to articulate e-business vision and ensure all technical elements are implemented including front-end integration, back-end integration, solution scalability and high enterprise availability.
• Developed and managed executive level customer relationships, with a focus on customer satisfaction.
• Developed and identified channels for product marketing.

Environment: Oracle Rel. 11i, Human Resources & Payroll, CRM, Oracle e-business

Confidential

Project Manager

Responsibilities:

• Project Director for an Oracle Federal Financials and Distribution for a Federal agency.
• General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Purchasing, Inventory, Order Entry, EDI Gateway - 810 Inbound/Outbound, 824 Outbound, 850 Inbound/Outbound.
• Managed all members of the project team, developed the project schedule, tracked key deliverables and project milestones, communicated risks and status, and quality of project deliverables.

Environment: Oracle Federal Financials, EDI

Confidential

Financial Systems Manager

Responsibilities:

• General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Purchasing, Inventory, Order Entry, EDI Gateway - 810 Inbound/Outbound, 824 Outbound, 850 Inbound/Outbound, Human Resources.
• Worked with users, trading partners, VAN and translator Installed Oracle Applications 10.6 and upgraded to Oracle Applications 10.7.
• Interfaced with vendor catalogs and billing systems.
• Worked with vendors to implement EDI Strategy.
• Integrated Financial and Distribution system with Point-of-Sale systems across 800 stores nationwide.
• Worked on a committee to develop a disaster avoidance, readiness and recovery plan.
• Evaluated IBM based banking software to enhance availability and quality, improve customer service and reduce operational costs.
• Designed, developed and implemented Golden Investors, a money market account available in 6 currencies.
• Analyzed, designed and implemented a Loan Policy system based on Current Account and Payroll data.
• Designed, developed and implemented a Credit Card and Travelers' Check Information System.
• Designed, developed and implemented an Inventory System.
• Implemented a Student Course Registration System.
• Designed, developed and implemented custom applications supporting General Ledger, Accounts Payable, Inventory, Purchasing, Accounts Receivable, Order Entry.Partnered with Deloitte & Touche.
• Managed systems development activity, leading a team of developers to support conversions and interfaces for a Welfare System at a government agency.
• Managed Tax Assessment system on an Oil & Gas project for a government agency.
• Fixed Asset system for all assets registered at headquarters and regional offices.
• Project Manager for Marketing Information System.