CAREER SUMMARY:

• 12 Years Program Management: Provided program leadership to global financial organizations to achieve their shared strategic goal thru teams of SMEs and Vendors. Programs have been global, occasional joint ventures, spanned multiple years, budgets up to 70 million, programs have ranged in size of over 20 working teams and the involvement of 16 vendors simultaneously
• 12 Years of Program Governance: Creation and management of the Program Roadmap and 'End State Operating Model', creation of BRDs, creation and tracking of integrated project plans, creation and tracking of program budgets resource, software, hardware, travel, PMO Office, etc. , Rick, Issue and Change Management, implementation of multiple level status reporting processes, program reporting across various committees, mgt. of off shore resources, Relationship Management and Communication Strategy execution
• 20 Years of Organizational Development Experience including Organization Transformation and process change management due to the adoption of new technology
• 20 Years of Application Development custom / COTS Experience including distributed applications with web front-end, data warehouses, ETL/batch processing and reporting engines
• 8 Years of Infrastructure Project Management Experience: Networks, Data Centers
• Program Deliverables: Roadmap, current/future state modeling, dependency mgt., status reporting, artifact library mgt., budget reporting, lab testing of vendor deliverables
• Managed client expectations and communications effectively with senior and C level executives
• Demonstrated strong performance in prior roles, with increasing levels of responsibilities and independence
• IT Operational Risk Management, Stage Gate Audits, Application Vulnerability Scanning / Pen Tests / Identity and Access Management Assessments / Analysis / Risk Ranking / Remediation Experience in a Financial regulated environment
• 25 Years of PM Methodology and Tools Training and Experience: SDLC, Agile, Waterfall, Six Sigma, MS Office Suite, PMOffice, OnePPM, JIRA, Rally, SharePoint

PM Certification: PMP Certified

Confidential

Program Manager

I have been hired to re-scope and now close two 'Carryover' projects in the IT operational 'Security Control' area. My responsibilities included management of the re-scoping of the two projects, project reporting to the Steering Committee and PMO OnePPM, both project and program level , global infrastructure environment build deployments, application testing and deployment, archiving of project artifacts and the handover to global operations of the two platforms. Agile / JIRA project management methodology was followed while working in a distributed global organization.

Confidential

PMO Senior Project Manager

• Managed a portfolio of projects that created and released a new distributed global desktop web based Commodity Price Reporting PRP-Price Reporting Platform and Research Publishing RTNP-Real Time News Publishing platforms, the build out of three global data centers to support the new platform. The publications are used by internal research analysts and sold to external clients. The program created and migrated a feature rich desktop global enterprise application with a web front end, database and data warehouse, ETL batch/processing, replication and reporting engine integrated into Platt's legacy platforms with the supporting multiple data center infrastructure. Agile development methodology was utilized to lead three development teams on/off shore from story creation, grooming, pointing, and establishment of team
• velocity, defect resolution, story acceptance and management reporting. Working within a PMO organization I provided complete project portfolio governance including project schedules, management reporting, resource and vender management, cost accounting actual vs. budget , issue and risk management reporting, developed and completed presentations to senior executive management and program communications. '13 project budget of 11.2 million, project team size is 43 members on / off shore including 7 leads BA, Arch, Dev, QA, Infra and a Scrum Master.

Confidential

PMO Program Manager

• Managed an application development group that was responsible for the set-up and deployment of a new mortgage loan application and processing platform. This initiative was comprised of three work streams: Platform configuration and deployment 17 applications Software development of 347 functional
• requirements IT Risk and Compliance SOX, Security / Application Vulnerability Scanning, Pen Testing, identity and access management assessment and remediation planning for the 17 new applications on boarded. A blended methodology including SDLC, Waterfall, Agile and Sharepoint was utilized to management the workload. Major responsibilities spanned project plan development and maintenance, meeting facilitation, testing, Risk Reporting, Issue and Action Item management, cost accounting / budgets, status reporting and presentation to senior management and the management of 5 Development Manager, 2 Project Managers and 53 Development including offshore resources in a matrix environment.

Confidential

Program Manager

Provided program portfolio governance Agile , leader ship, direction and procedures including schedule, budget, status reporting, change, issue, risk, Site Commissioning and Disaster Recovery Testing, vendor management for the completion of a pair of new data centers IPT . Resource allocation of project managers, schedule and task prioritization thru the analysis of metrics and dashboards accurately reflect project status and provide ad-hoc reporting as needed to senior management and stakeholders. Utilize agile project management methodology and Sharepoint collaborative tool to manage the SDLC processes.

Confidential

Program Manager

Hired to manage a portfolio of projects PMO's methodology using RUP, six sigma DAMIC standards and procedures, Sharepoint that created and implemented Merrill Lynch's 'High Availability' strategy for the Client and Account Data organization infrastructure platform that combined and housed the worldwide applications and databases of Bank of America and Merrill Lynch investment organization client data and Global Client Interface . The responsibilities of this role included definition of the project intake process, project prioritization, schedule and financial governance budgets over 10 million , establishment of project priorities, acquire resources, risk reporting, change, issue, test, release and vendor management in a highly complicated, fast paced business environment combination of transition and BAU activities . IT Risk Management SOX, Security , application vulnerability scanning, Pen Testing, access and identity management audit and remediation. I utilized strong organizational skills, project governance, coordinated and managed multiple groups of offshore resources development and release activities , cost accounting budgets, completed portfolio dashboard status reports and weekly senior management presentations managing director level and relationship management with client service organizations to complete this program. Risk reporting, benefit analysis and ranking were also completed for the portfolio of projects. I managed a large group of project managers in a matrix delivery model, used MS project, created share-point sites for project reporting and test result tracking.

Confidential

Product Development Program Manager

• Hired to manage a product development program office 23 projects that created Internet Protocol Television IPTV for the telephone industry's third tier of operators. The program was managed utilizing RUP / six sigma DAMIC standards and procedures. Three identical versions of the basic product were designed and built by
• three teams of global vendors total number of vendors was sixteen . I conducted daily meetings with offshore Program Managers to ensure schedule adherence and problem resolution during the product development phase. My responsibilities included the management of project schedules, detailed work plans, resource allocation, beta sites launches, budget management 70 million , dashboard status reports, customer liaison and vendor management. I served as the escalation point for resolving cross-functional project issues. Utilized
• business process management BPM for the creation of a new field service organization within SES comprised of fifty-one positions. Project Management and software development lifecycle methods and techniques project change control, issues resolution, requirements management, analysis and design, programming/construction, testing and the migration of applications into a production environment . In additional to product development management the scope of this role included the creation of multiple laboratories engineering, customer prototype, production , network creation, earth station infrastructure build out of programming ingestion and satellite uplink capability. The Program staff was composed of nine Project Managers, eleven Project Leaders and vendor staff. This product has been sold to over seventy customers.

Confidential

PMO Senior Project Manager

• Management of four B2B, B2C, E-commerce product development and application enhancement projects. Activities included full SDLC project management governance, utilization of use case and Summit-D standards and procedure methodology, business analysis, budget 1,023.145 and resource management
• Staff of 33 , schedule management, client liaison, infrastructure build out Budget 234,000 , business intelligence data warehouse refresh and assembled dashboard project status reports for senior management.

Confidential

Manager, Deployment

• I was hired to manage the R D maintenance/break-fix program for new Cable Platform UI products. This position's scope was management of new software product releases, configuration management and management of the Field and Technical Services group. Activities performed included software release and configuration management, technical and field service for R D products, management of multiple projects, prioritization, scheduling, resource allocation and full SDLC digital application development for complex integrated converged solution applications, including the portal Broadband IP user interface for new R D product's. The coordination of multiple application deployments, alignment of maintenance
• windows between the Company and external partners, all communications and coordination activities, deployment and cycle 0 plans, etc. This covers both planned and unplanned outages. Provide overall
• outage management leadership, support and execution. Provide necessary reporting on outages and deployments to the Companies internal and external cable partner management. Additional activities included business process creation and improvement for a growing organization.

Confidential

Program Manager

Managed a PMO initiative for Hay Consulting Group that created a Global Web based survey creation methodology, business intelligence data warehouse and web reporting delivery EAI , this improved repeatability and productivity in the workflow process. Activities included client liaison, full SDLC application development, use case methodology, conversion of existing modules, migration of existing databases business intelligence data warehouse development and risk management. Business Processes Management BPM that leveraged the new suite of application's potential for new products and service offerings. Sales of 650K of professional services in 2003

Confidential

Senior Project Manager

• Managed a custom application database and network integration development AIS / EAI / B2B project for mail package tracking BearingPoint Consulting program management standards and procedures , to meet new postal
• regulatory and strategic revenue goals of Southwest Airlines, utilizing mobile technology Web WAN / WIFI and bar coding. Activities included application architecture, full SDLC development, infrastructure upgrade, client liaison, project plan, schedule, budget, change / risk management and 'Proof of Concept' testing. The scope of the project handheld programming, bi-directional data synchronization for downloads to the server, upload to the handheld, handheld harvesting and integration with fixed scanning devices and cradles. Technologies utilized: Oracle 9iA, Web Sphere, Windows 2000 PC, VB, C

Confidential

Senior Project Manager

• Managed a business organization and process transformation project utilizing six sigma DAMIC standards and procedure to reengineer the processes and organization due to the introduction of a new Business Intelligence Data
• Warehouse for J J / Mc Neil Pharmaceutical's consumer products marketing organization. The scope of the project included reviewing existing processes and the impact of how the work streams would change to complete work in a marketing OTC organization. Six-sigma methodology was used to map processes, interview key stakeholders and develop the new 'To-Be' organization. My responsibilities included project management, liaison with project stakeholders, process and organizational design and implementation of the new organization.

Confidential

IT PMO Program Manager

Hired to organize and direct two IT Program Management Office programs. The first program combined the IT organizations for three divisions of GE Capital's leasing unit into a new IT Shared Services Center of Excellence. This program included proposal development and presentation to 'GE Capital's board of Directors', development of the new organizational structure, implementation plan, site selection, infrastructure upgrade, software platform consolidation, out sourcing of staff using off shore contractors, budget management, dashboard portfolio status reporting. Personnel, organizational and hardware operating costs were reduced by approx 30 for an annualized saving of 25 mm. Coordinated this program with a similar initiative being completed by the European Division. The budget for the projects in 2000 was 4.7 M. and 3.0 M in 2001. The second position managed a portfolio of credit card application development projects. The diversity of the projects managed included web base credit card application submission, web bill presentation, new client conversions, new retail site start up, application enhancements and regulatory compliance. Activities included staff selection, the training of staff in project management methodology, development of project schedules, budget management cost accounting , risk and benefit reporting, liaison with the business owners and customers and completion of dashboard portfolio status reports. Outside IT and delivery of the application. Established the organization structure, staffing requirements, functions and methodology to identify, prioritize and monitor the PMO's workload. Additional responsibilities included the management of global development activities / issues / project schedules with off shore vendor managers contracted to complete the project.

Confidential

Manager, Oracle solutions Practice

Managed several strategic enterprise wide client projects that included business transformation, application selection, customization, hardware infrastructure environment design and implementation utilizing AnswerThink/Oracle standards and procedures. Directed and managed several cross-functional teams of up to thirteen members at the manager / director level. The budgets for these projects were 2.8 mm. Implemented Oracle Rel. v11.0, 10.7SC financial, supply chain B2B integration order processing, purchasing, inventory, distribution and manufacturing applications modules. This included the identification of requirements, business process management BPM , application customization, testing and user training. Designed and lead comprehensive change management programs in support of large-scale systems implementations ERP , process redesigns to support transformational strategy initiatives. I recruited and trained Oracle consultants for assignments to client engagements. Sold professional services to Fortune 1000 organizations. Activities included the identification of potential accounts, relationship building, RFP response formulation and negotiations. Achieved sales of 365,000 in 1999. Provided vendor management including product selection, RFP preparation, negotiations and contract execution SLAs .

Confidential

Project Manager, US Pharmaceutical Division

Managed an enterprise wide program that created the web base Lotus Notes infrastructure for the recently formed Integrated Healthcare Division IHD contract sales force. This project's charter was to identify and create the administrative infrastructure to support this marketing and sales channel. I was directly responsible for providing the vision, leadership, and team development for a multi-discipline project team of up to fourteen individuals, including consultants. Team members represented sales, marketing, sales administration, contracting and information resources. Project requirements were identified through the use of focus groups to develop the administrative infrastructure account profiles, market targeting, organization sizing, performance measurement, sales force compensation to successfully launch the new managed care sales force. I acted as the liaison between IT and the business stakeholders. Planned, conducted and implemented process improvement studies to enhance the department's operations while sustaining a workload increase of 6 . Two major projects were successfully implemented simultaneously.

Confidential

Senior Consultant, Management Consulting Services

Project management of enterprise business process management BPM programs supporting organizational change, process redesigns and transformational business strategies for large system implementations ERP utilizing PWC's standards and procedures , which levered technology to improve quality, processes and reduce operating costs. Provided vender management to select and install ERP products, establish SLAs and manage contracts through implementation. The scope of my experience includes the creation of 'Shared Services' organizations for HR, Finance GL, AP, Inventory, Purchasing by the installation of ERP software to consolidate multiple processing offices. Completion of pharmaceutical IT process audits to ensure compliance to industry regulatory standards. 17 projects completed span project delivery, client liaison, business and system analysis, business process management, supply chain management B2B Integration , establishment of shared services organizations, enterprise application integration ETI , project methodology development, and sales of professional services, recruitment and training of professional staff.