Sr. Program Manager Resume
OBJECTIVE:
Accomplished and dynamic Senior Project Manager and Scrum Master with 18 years experience spanning Product Development, Engagement Mgmt, Delivery Mgmt, Portfolio/Program Mgmt and Agile Delivery primarily in Application Development, DataWarehousing and. Business Intelligence. Seeking an exciting and challenging project management/Scrum Master role that leverages my experience and enables a mutually rewarding relationship.
EXECUTIVE SUMMARY:
- Senior Project Manager and Scrum Master with 18 years of IT Project Management experience in managing large programs as well as software product development
- Varied international experience handling customers across geographies
- Excellent track record of managing end - to-end delivery for software products in a multi-disciplinary setup
- Experienced Scrum Master with expertise in transforming projects from traditional water fall /iterative to Agile delivery while coaching the team with more than 5 years as a Scrum Master leading multiple projects.
- Vast experience in engineering program delivery as well as service engagement delivery
- Significant experience in managing all aspects of large, complex multimillion dollar projects across geographies, using Waterfall and Agile methodologies
- Experienced in managing large multi-track programs in areas of Application Development, Testing, Datawarehousing and Business Intelligence
- Strong ability to select, steer and motivate multi-disciplinary teams to achieve results in timely manner to meet/exceed customer expectations; ability to influence cross functional teams
- Wide experience in working with senior executive teams and providing executive updates
- Detailed process orientation through CMMI, ITIL
- Strong offshoring experience with vendors such as Confidential, EMC2 and across geographies such as Americas and Europe
- Excellent experience in leading from onsite/nearshore as well as delivering from offshore while leading multilocation teams
- Exceptional client-facing & leadership skills with demonstrated ability to organize efforts of teams
FOCUS AREAS:
- Delivery & Program Management
- Pre-Sales & Sales Enablement
- Healthcare, Government, Insurance
- Android Application Development
- Product Development
- CoE/Practice Development
- Application Management, Testing
- DataWarehousing & Business Intelligence
- Stakeholder, Client, Vendor Relations
- Org Building, Cross-Functional Teams
FRAMEWORKS, TOOLS & TECHNOLOGIES:
PM Tools/Framework: MS Project, MS Office, Visio
PM Methodologies: Waterfall, Agile (Scrum/XP), Iterative DataWarehousing, Business Intelligence, Big Data, Android development, Web portal development, Cloud based solutions
Quality Standards: CMMI, Six Sigma, ITIL
Modeling Tools: Rational Rose, ErWin, TOAD
Scripts: Java Script, Perl, Unix Shell Scripts
Platforms: Docker, SharePoint
Client-Server: Oracle Forms and Reports
Database: Oracle, SQL Server, MySQL, MS Access
Operating Systems: Windows NT/2000/XP/2007, UNIX, Solaris, Linux
Version Control: PVCS, Visual Source Safe, Rational ClearCase, GitHub
Testing: Quality Center, Test Director, Load Runner, Win Runner, Clearquest, JIRA
Business Intelligence: Informatica, Business Objects, Crystal Reports, Qlikview, Tableau, Hadoop, Pivotal GreenPlum
WORK EXPERIENCE:
Confidential
Sr. Program Manager
Technology: Android 5.0, MySQL5.7, AngularJS, Docker, LDAP, Redis
Responsibilities:
- Lead product and project tracks (implementation & deployment) simultaneously and seamlessly while managing resources and costs typical in a startup environment
- Successfully transformed the program from Waterfall to Agile Delivery model as a Scrum Coach which was key to continuous delivery.
- Prioritize among competing opportunities, balance customer needs with business priorities
- With Product Owner on grooming and maintaining the product backlog and detailing stories
- Drive and facilitate the sprint planning process, prioritize backlog and incremental releases.
- Manage sprint estimation resourcing, burn down, velocity metrics and remove impediments
- Lead daily stand ups, retrospectives and sprint planning
- Oversee statewide implementation, and support for multiple projects
- Drive all aspects of the project (cost/budget, schedule, quality) from requirements to release
- Manage large multi-site deployment; Monitor post go-live performance & support
- Executive status reporting to customer as well as to internal leadership and sponsors
- Lead team of 50+ members across multiple project tracks; Communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional teams as well as vendor teams
- Manage vendor resources and contracts
- Lead internal Corporate Social Responsibility (CSR) and D&I initiatives
Confidential
Sr. Program ManagerTechnology: Pivotal GreenPlum 4.3, Perl 5.20m JIRA 5.2, GitHub 11.10.320
Responsibilities:
- Manage overall delivery of large scale migration program exceeding $12 mn and a team size of 100.
- Pioneering project in the organization (delivering for a European customer in an offshore model) winning onshore and customer trust despite language barrier
- Overall program portfolio performance within specified parameters of cost, scope, schedule and quality
- Actively manage Project Managers, Team Managers, Sr. SMEs and other team members to ensure effective delivery of projects within the account
- Successfully deliver high risk project within time while managing customer and onshore dependencies
- Deliver a high-risk project with 50% contract team members from multiple vendors
- Brought in savings of $1 mn through code and team optimization, while adhering to performance clauses
- Deploy efficient performance tracking framework for monitoring & control of project portfolio
- Develop project charter, VSD kick off decks as well as RACI matrix and project communication plan
- Transparent and timely portfolio status reporting to Confidential as well as COE leadership
- Ensure strategic / tactical business goals are met through efficient, cost effective and quality delivery
Confidential
Sr. Program ManagerTechnology: SharePoint 2010, JIRA 4.4.5
Responsibilities:
- Manage a portfolio of SharePoint-based development and support projects across customers with teams located across multiple US locations.
- Play the role of Scrum Master with sprint planning, execution, leading daily stand ups and holding sprint retrospectives
- Collaborate with business team to prioritize backlog, plan incremental releases, and prioritization by value and risk.
- Identify, address mitigate risks and interdependencies between the various projects
- Create a best practices framework, leveraging strengths across the different projects in the portfolio
- Worked with the SharePoint practice to manage, groom and nurture technical talent in the team
- Track burn down, velocity metrics and the program health and prepare executive dashboards for Senior Management (National Leads)
- Introduce and spearhead new initiatives as well as BPTW (Best Place To Work) initiatives
- Saved $1 mn cost through optimization opportunities by using various levers, including offshoring, effective resource management, reusable components, automation
- Responsible for team assessments and evaluations including multiple offshore vendors such as Cyber, Test Yanthra
Confidential
Technical Project Manager
Technology: Informatica 8.6, Oracle 9i
Responsibilities:
- Responsible for interacting with business users and data architects to identify the business requirements
- Point of Contact for the overall project planning and responsible for the overall success of the project
- Convert business requirements into high-level and low-level design
- Identify interdependencies, risks and critical path items and resolve / mitigate / escalate the same
Confidential
Project Manager
Responsibilities:
- Responsible for the insurance data warehouse proposals and bids
- Participate in client interactions, requirements management, proposing solutions and client presentation
- Involve in estimation and project planning as well as costing, while responding to RFIs and RFPs
- Led the team that won two large projects from a large insurance client in United Kingdom and Canada
Confidential
Data Analytics & ETL
Technology: Informatica 6.4, Oracle 9i, Business Intelligence 5.1, Web Intelligence 2.7, ERwin 4.x
Responsibilities:
- Worked in different roles across the span of this large-scale program
- As an onshore Project Manager
- Involve in client interactions, specifications gathering, understanding client requirements, proposing solution frameworks and presentations to client
- Involve in estimation, costing and project planning, while responding to RFIs and RFPs
- Work on “Global Delivery Model” to implement the optimum right-shoring model and identify opportunities to send work to offshore with teams across two India locations
- Responsible for delivery & process management
- Accountable for scope, time, cost, quality, communication, risk and people management
- Interact with business partners to identify information needs and business requirements
- Responsible for change management and progress and status reporting
- Coordinate with customer and offshore development team during build and unit test phase
- As Test manager, manage System Testing, Integration Testing, Regression Testing and Pre-Production Testing
- As a Prudential Architect
- Part of Prudential’s panel of architects responsible for approval to any changes to data model and architecture
- Involve in developing the Corporate Data Model for Datawarehouse for Prudential
- Review Logical Data Model, Logical Dimensional Data Model & the Low-Level Design for Data warehouse supporting data from multiple sources in real time
- Involve in scoping out the requirements with business users for FMI 3 data loads to EDW
- Define data requirements in conjunction with Business Analysts, Subject Matter Experts (SME) and Process Owners
- As Offshore Architect
- Architect the entire ETL solution for single customer view database
- Prepare ETL strategies for extracting data from source systems using Striva to capture changes to the data in legacy source systems for incremental loads
- Review the Low-Level Design of the complex mappings that load customer, policy details and paffed address
- Design the System Test Plan and reviewed all System Test cases
- Manage the initial extract and load of data from various legacy systems that ran into Terabytes into OCDB
Confidential
Senior Consultant
Technology: Oracle 8i, ERwin 4.x, WebLogic 4.0, Java J2SE 1.3
Responsibilities:
- Analyze the source data and existing applications
- Gather requirements, understand customer needs and the system design to arrive at data model as well as data migration plan
- Involve in designing the logical and physical data model, as one of the DBAs for the development project
- Involve in creating complex mappings using Informatica
- Data Migration from legacy systems to Oracle
- Move all the objects corresponding to Production
Confidential
DataWarehousing
Technology: Oracle 7, Informatica 4.x, PERL 5.5
Responsibilities:
- Involve in the support of Confidential Data warehouse using Informatica’s Powermart and PERL
- Develop mappings for loading incremental data using mart
- Develop scripts for data transformation using PERL
Confidential
Senior Software Engineer
Technology: Business Intelligence 4.0, Web Intelligence 2.5, Oracle 7
Responsibilities:
- Led a team of 10 through the entire SDLC
- Designed the system after a comprehensive analysis of the requirements involving extensive communication with users
- Prepared Software Requirement Specifications and Functional Specifications
- Involved in project estimation and status check
