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Sr. Program Manager Resume

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OBJECTIVE:

Accomplished and dynamic Senior Project Manager and Scrum Master with 18 years experience spanning Product Development, Engagement Mgmt, Delivery Mgmt, Portfolio/Program Mgmt and Agile Delivery primarily in Application Development, DataWarehousing and. Business Intelligence. Seeking an exciting and challenging project management/Scrum Master role that leverages my experience and enables a mutually rewarding relationship.

EXECUTIVE SUMMARY:

  • Senior Project Manager and Scrum Master with 18 years of IT Project Management experience in managing large programs as well as software product development
  • Varied international experience handling customers across geographies
  • Excellent track record of managing end - to-end delivery for software products in a multi-disciplinary setup
  • Experienced Scrum Master with expertise in transforming projects from traditional water fall /iterative to Agile delivery while coaching the team with more than 5 years as a Scrum Master leading multiple projects.
  • Vast experience in engineering program delivery as well as service engagement delivery
  • Significant experience in managing all aspects of large, complex multimillion dollar projects across geographies, using Waterfall and Agile methodologies
  • Experienced in managing large multi-track programs in areas of Application Development, Testing, Datawarehousing and Business Intelligence
  • Strong ability to select, steer and motivate multi-disciplinary teams to achieve results in timely manner to meet/exceed customer expectations; ability to influence cross functional teams
  • Wide experience in working with senior executive teams and providing executive updates
  • Detailed process orientation through CMMI, ITIL
  • Strong offshoring experience with vendors such as Confidential, EMC2 and across geographies such as Americas and Europe
  • Excellent experience in leading from onsite/nearshore as well as delivering from offshore while leading multilocation teams
  • Exceptional client-facing & leadership skills with demonstrated ability to organize efforts of teams

FOCUS AREAS:

  • Delivery & Program Management
  • Pre-Sales & Sales Enablement
  • Healthcare, Government, Insurance
  • Android Application Development
  • Product Development
  • CoE/Practice Development
  • Application Management, Testing
  • DataWarehousing & Business Intelligence
  • Stakeholder, Client, Vendor Relations
  • Org Building, Cross-Functional Teams

FRAMEWORKS, TOOLS & TECHNOLOGIES:

PM Tools/Framework: MS Project, MS Office, Visio

PM Methodologies: Waterfall, Agile (Scrum/XP), Iterative DataWarehousing, Business Intelligence, Big Data, Android development, Web portal development, Cloud based solutions

Quality Standards: CMMI, Six Sigma, ITIL

Modeling Tools: Rational Rose, ErWin, TOAD

Scripts: Java Script, Perl, Unix Shell Scripts

Platforms: Docker, SharePoint

Client-Server: Oracle Forms and Reports

Database: Oracle, SQL Server, MySQL, MS Access

Operating Systems: Windows NT/2000/XP/2007, UNIX, Solaris, Linux

Version Control: PVCS, Visual Source Safe, Rational ClearCase, GitHub

Testing: Quality Center, Test Director, Load Runner, Win Runner, Clearquest, JIRA

Business Intelligence: Informatica, Business Objects, Crystal Reports, Qlikview, Tableau, Hadoop, Pivotal GreenPlum

WORK EXPERIENCE:

Confidential

Sr. Program Manager

Technology: Android 5.0, MySQL5.7, AngularJS, Docker, LDAP, Redis

Responsibilities:

  • Lead product and project tracks (implementation & deployment) simultaneously and seamlessly while managing resources and costs typical in a startup environment
  • Successfully transformed the program from Waterfall to Agile Delivery model as a Scrum Coach which was key to continuous delivery.
  • Prioritize among competing opportunities, balance customer needs with business priorities
  • With Product Owner on grooming and maintaining the product backlog and detailing stories
  • Drive and facilitate the sprint planning process, prioritize backlog and incremental releases.
  • Manage sprint estimation resourcing, burn down, velocity metrics and remove impediments
  • Lead daily stand ups, retrospectives and sprint planning
  • Oversee statewide implementation, and support for multiple projects
  • Drive all aspects of the project (cost/budget, schedule, quality) from requirements to release
  • Manage large multi-site deployment; Monitor post go-live performance & support
  • Executive status reporting to customer as well as to internal leadership and sponsors
  • Lead team of 50+ members across multiple project tracks; Communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional teams as well as vendor teams
  • Manage vendor resources and contracts
  • Lead internal Corporate Social Responsibility (CSR) and D&I initiatives

Confidential

Sr. Program Manager

Technology: Pivotal GreenPlum 4.3, Perl 5.20m JIRA 5.2, GitHub 11.10.320

Responsibilities:

  • Manage overall delivery of large scale migration program exceeding $12 mn and a team size of 100.
  • Pioneering project in the organization (delivering for a European customer in an offshore model) winning onshore and customer trust despite language barrier
  • Overall program portfolio performance within specified parameters of cost, scope, schedule and quality
  • Actively manage Project Managers, Team Managers, Sr. SMEs and other team members to ensure effective delivery of projects within the account
  • Successfully deliver high risk project within time while managing customer and onshore dependencies
  • Deliver a high-risk project with 50% contract team members from multiple vendors
  • Brought in savings of $1 mn through code and team optimization, while adhering to performance clauses
  • Deploy efficient performance tracking framework for monitoring & control of project portfolio
  • Develop project charter, VSD kick off decks as well as RACI matrix and project communication plan
  • Transparent and timely portfolio status reporting to Confidential as well as COE leadership
  • Ensure strategic / tactical business goals are met through efficient, cost effective and quality delivery

Confidential

Sr. Program Manager

Technology: SharePoint 2010, JIRA 4.4.5

Responsibilities:

  • Manage a portfolio of SharePoint-based development and support projects across customers with teams located across multiple US locations.
  • Play the role of Scrum Master with sprint planning, execution, leading daily stand ups and holding sprint retrospectives
  • Collaborate with business team to prioritize backlog, plan incremental releases, and prioritization by value and risk.
  • Identify, address mitigate risks and interdependencies between the various projects
  • Create a best practices framework, leveraging strengths across the different projects in the portfolio
  • Worked with the SharePoint practice to manage, groom and nurture technical talent in the team
  • Track burn down, velocity metrics and the program health and prepare executive dashboards for Senior Management (National Leads)
  • Introduce and spearhead new initiatives as well as BPTW (Best Place To Work) initiatives
  • Saved $1 mn cost through optimization opportunities by using various levers, including offshoring, effective resource management, reusable components, automation
  • Responsible for team assessments and evaluations including multiple offshore vendors such as Cyber, Test Yanthra

Confidential

Technical Project Manager

Technology: Informatica 8.6, Oracle 9i

Responsibilities:

  • Responsible for interacting with business users and data architects to identify the business requirements
  • Point of Contact for the overall project planning and responsible for the overall success of the project
  • Convert business requirements into high-level and low-level design
  • Identify interdependencies, risks and critical path items and resolve / mitigate / escalate the same

Confidential

Project Manager

Responsibilities:

  • Responsible for the insurance data warehouse proposals and bids
  • Participate in client interactions, requirements management, proposing solutions and client presentation
  • Involve in estimation and project planning as well as costing, while responding to RFIs and RFPs
  • Led the team that won two large projects from a large insurance client in United Kingdom and Canada

Confidential

Data Analytics & ETL

Technology: Informatica 6.4, Oracle 9i, Business Intelligence 5.1, Web Intelligence 2.7, ERwin 4.x

Responsibilities:

  • Worked in different roles across the span of this large-scale program
  • As an onshore Project Manager
  • Involve in client interactions, specifications gathering, understanding client requirements, proposing solution frameworks and presentations to client
  • Involve in estimation, costing and project planning, while responding to RFIs and RFPs
  • Work on “Global Delivery Model” to implement the optimum right-shoring model and identify opportunities to send work to offshore with teams across two India locations
  • Responsible for delivery & process management
  • Accountable for scope, time, cost, quality, communication, risk and people management
  • Interact with business partners to identify information needs and business requirements
  • Responsible for change management and progress and status reporting
  • Coordinate with customer and offshore development team during build and unit test phase
  • As Test manager, manage System Testing, Integration Testing, Regression Testing and Pre-Production Testing
  • As a Prudential Architect
  • Part of Prudential’s panel of architects responsible for approval to any changes to data model and architecture
  • Involve in developing the Corporate Data Model for Datawarehouse for Prudential
  • Review Logical Data Model, Logical Dimensional Data Model & the Low-Level Design for Data warehouse supporting data from multiple sources in real time
  • Involve in scoping out the requirements with business users for FMI 3 data loads to EDW
  • Define data requirements in conjunction with Business Analysts, Subject Matter Experts (SME) and Process Owners
  • As Offshore Architect
  • Architect the entire ETL solution for single customer view database
  • Prepare ETL strategies for extracting data from source systems using Striva to capture changes to the data in legacy source systems for incremental loads
  • Review the Low-Level Design of the complex mappings that load customer, policy details and paffed address
  • Design the System Test Plan and reviewed all System Test cases
  • Manage the initial extract and load of data from various legacy systems that ran into Terabytes into OCDB

Confidential

Senior Consultant

Technology: Oracle 8i, ERwin 4.x, WebLogic 4.0, Java J2SE 1.3

Responsibilities:

  • Analyze the source data and existing applications
  • Gather requirements, understand customer needs and the system design to arrive at data model as well as data migration plan
  • Involve in designing the logical and physical data model, as one of the DBAs for the development project
  • Involve in creating complex mappings using Informatica
  • Data Migration from legacy systems to Oracle
  • Move all the objects corresponding to Production

Confidential

DataWarehousing

Technology: Oracle 7, Informatica 4.x, PERL 5.5

Responsibilities:

  • Involve in the support of Confidential Data warehouse using Informatica’s Powermart and PERL
  • Develop mappings for loading incremental data using mart
  • Develop scripts for data transformation using PERL

Confidential

Senior Software Engineer

Technology: Business Intelligence 4.0, Web Intelligence 2.5, Oracle 7

Responsibilities:

  • Led a team of 10 through the entire SDLC
  • Designed the system after a comprehensive analysis of the requirements involving extensive communication with users
  • Prepared Software Requirement Specifications and Functional Specifications
  • Involved in project estimation and status check

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