SUMMARY

• Responsible, Humble, Collaborative, Committed and knowledgeable Certified Scrum Master professional with 5+ years of experience in coaching and facilitating Scrum teams and 9 years of experience in information technology analysis.
• Excellent team motivation skills with servant leadership qualities to nudge, steer, and help team in fulfilling scrum goals by facilitating scrum ceremonies
• Expertise in conducting Story mapping & Sprint planning practices and illustration of the vision of the project
• Expert in using various techniques to refine the product backlog with Business value and Effort estimates by facilitating product refinement meetings
• Empowering the team to knock blockers out themselves and build trust in order to communicate clearly and objectively.
• Expert in handling time boxed daily scrum calls with brisk and relevant discussions
• Inspection and adaption of the team activities in sprint retrospective meetings
• Highly experienced in tracking and communicating sprint release progress through burndown charts
• Expert in motivating agile transitioning teams to adapt agile methodologies and self - organizational traits
• Training and mentoring developers and quality analysts in understanding agile methodologies
• Effective blocking of the scrum team impediments and deviations from cross functional teams.
• Worked with Architects, Data modelers, Developers, testing teams thereby coordinating efforts.
• Proven success in eliciting requirements, GAP analysis, Risk assessment, and SWOT analysis.
• Leading and working with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
• Experience in networking with individuals at various levels and possess outstanding skills in structuring and facilitating Joint Application Design sessions.
• Collaborating and analyzing with all the strategic business units to define the areas for implementation of Business re-engineering.
• Collaborated in various types of testing like Functional (Black-Box), Regression, Load and UAT testing.
• Effectively handling sign off process with stake holders at different levels and executing good conflict resolution approaches.
• Dedicated & Self-motivated individual with proven leadership capabilities and time management skills.

TECHNICAL SKILLS

SDLC Methodologies: Scrum, Waterfall-Scrum, Waterfall

Business Skills: Change Management, Impact Analysis, JAD Sessions, Interviews, SWOT analysis, Project Planning, Project Scheduling, and Project Budgeting.

Requirement Management: MS Office, JIRA, Rally, StoriesOnBoard

Modeling Tools: Rational Rose, MS Visio, Mocqups Screens, Wireframes, Erwin, oracle designer

Project Management Tools: MS Project, MS SharePoint Server

Testing Tools: HP QC, HP ALM, Load Runner

PROFESSIONAL EXPERIENCE

Confidential, St Louis, MO

Scrum Master

Responsibilities:

• Facilitating the daily stand up, to discuss the status, progress, and finding out any impediments that could affect the team in its progress and resolve them.
• Facilitating all the agile ceremonies including backlog refinement, sprint planning, sprint retrospective and sprint demo.
• Involved in scrum of scrum meetings and sharing the critical updates with higher management and streamlining any co dependencies.
• Leveraged SAFE methodology to understand the interdependencies with other development teams involved in the feature development for the given PI.
• Coaching and guiding the scrum teams with agile practices and motivating the teams to live by the values and practice the principles of scrum.
• Tracking metrics to assess the productivity of the scrum team.
• Involved in the PI planning sessions and guiding the team and the stake holders to plan work for future sprints aligning with Agile principles.
• Assisted the teams in defect triaging and defect resolution.
• Ensure correct prioritization and sizing of the stories, refinement of the user stories.
• Coordination and interfacing with various teams and stakeholders to ensure no interruption in the development work and speedy resolution of any defects.
• Working as a servant leader, guiding and steering the team and the stake holders to continuously achieve better results in an agile environment.
• Involved in resource and release planning and release management.
• Working with the development teams during all the phases of the development lifecycle.
• Protecting the teams from any external disturbances so that they can stay focused on the sprint goals.

Confidential, Nashville, TN

Scrum Master

Responsibilities:

• As a Scrum Master Coached team(s) in following agile principles for successful completion of user stories
• Scheduled and facilitated Product backlog refinement, Sprint planning, Sprint reviews and Sprint retrospective
• Laying foundation for the team by planning and executing sprint zero.
• Protect scrum team from outside distractions, impediments or team conflicts and maintain focus on product backlog and project time lines.
• Engaged in agile program management and created product concepts based on the organisation’s strategy
• Involved in breaking down the concepts into user stories and streamlining the daily delegation of incoming issues using Issue tracking system
• Negotiating with Product Owner in backlog management for scope creeps and continuous delivery
• Worked extensively with a team of analysts and trained them to attend business meetings and schedule meetings with SME’s for mapping purposes.
• Actively contributed throughout the scrum/agile process in daily standups, functional and technical grooming sessions.
• Steer the team to stick to short answers to the three questions; steer them away from discussing problems or details during the scrum
• Conducted technical training sessions regarding Agile development methods and participated in meetings, technical discussions, reviews and release planning.
• Helped the product owners to come up with set of stories for better understanding for estimation and development.
• Ensure (help) the Product Owner refines and reorders the backlog and ensure the product owner prepares a sprint goal
• Met goal of addressing and resolving issues within 24 hours and managed the lifecycle of code development, from ideation to sprints to deployment
• Facilitated and participated in almost every Scope lock meeting to finalize the Requirements and deliverables of each sprint.
• Communicated with other management, engineers, product managers and support specialists on product issues.
• Worked with the scrum team and the Product owner to negotiate the minimum viable product for delivery.
• Extensively involved in Creating Source to target mapping activities and helped architects understand the Business definition for the attributes
• Assisted in defect tracking and coordinated with developers to quickly resolve the defects associated with them.
• Provided support to offshore and onsite testing team in defect triaging, analyzing and help identifying the bugs using Application Lifecycle Management.

Confidential, DesMoines, IA

Scrum Master

Responsibilities:

• Worked with cross-functional team in an Agile-Scrum environment.
• Steer the team to stick to short answers to the three questions; steer them away from discussing problems or details during the scrum
• Help team to overcome impediments as a top priority and ensure relevant team members meet to overcome impedimentsbeforedoing regular work
• Keep outside distractions away from the scrum team
• Audit sprint metrics and convey all the data to Product Management teams
• Rendered hands-on supervision and mentorship to a team which was entirely new to Agile Scrum methodology
• Successfully met the goal of managing a project outside the area of technical expertise
• Scheduled releases and kept track of development status, inspected and adapted with the team to constantly improve performance and responsiveness.
• Facilitated daily standup meetings and multiple meetings for the development teams
• Facilitated sprint planning meetings, Sprint review meetings and sprint retrospective meetings
• Tracked, resolved, escalated impediments and reported weekly to management about team status, removing project impediments and blocking issues by leading meetings for the project team with vendors and business.
• Ensured Scrum Framework is followed including the required meetings and artifacts, worked closely with the Product Owner to ensure product backlog and release plans are clear by handling multiple projects simultaneously
• Resolved variety of project issues including Scope Creep and technical challenges
• Worked on documenting the project’s statement of work document and maintained product backlogs, current priorities with business and IT leads.
• Assisted QA team to develop test plan, test design, & test scenarios to perform black box, Regression, & UAT.
• Involved in Defect tracking & management & generating error reports with the testing team.

Confidential, Fredicksburg, VA

Senior Business Analyst

Responsibilities:

• Interacted with Users and Stakeholders to identify business system needs, evaluated solutions for business problems
• Worked with SME’s of different groups to gain detailed knowledge of the existing systems and to understand the cross impacts of the system
• Analyzed and documented information system requirements and the corresponding impact on business processes
• Created the Business Requirement Document (BRD), supporting documents containing essential business elements, detailed definition and description of the relationship between the actors
• Designed and developed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define the Business Process, analyzed the data entity relationships and worked on multiple short-term projects in between.
• Conducted JAD sessions to allow different stakeholders to communicate with each other, resolve problems at early stage
• Worked on the Functional Requirements Document (FRD) to communicate the requirements to the technical team
• Facilitated JAD session between various cross functional teams to evaluate the requirements.
• Implemented good documentation practices in projects
• Leveraging Requirement Traceability Matrix (RTM) for determining the completeness of a requirement relationship by correlating BRD, FRD and Test cases
• Participated in usability testing meetings and created a tracker to document users’ feedbacks, provide solutions and presented those to the project team.
• Created use cases, activity, class diagrams and workflow process diagrams using MS Visio.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Involved in SDLC including requirements gathering, designing, developing, testing, and release to the working environment.
• Performed thorough GAP Analysis to check the compatibility of the existing software functionality with the new businessrequirements.
• Effective communication of business needs to development teams by documenting well developed business requirements (BRD) and functional requirements (FRD)
• Developing data maps along with developers and data analysts to track transformation of data elements from source to target across all phases of staging.
• Involving in Feasibility and Estimation meeting along with the architects and product owners
• Creating use cases from functional requirements for better understanding of the functional needs of business users
• Worked closely with businessto prepare BusinessRequirements to create Test Plans, Test Cases and procedures to initiate Automated Testing.
• Extensively used SQL Queries to verify and validate the Database Updates.

Confidential

Business Analyst

Responsibilities:

• Developing user stories and refining them with product owners throughout the agile lifecycle
• Creating data flow diagrams and business process flow diagrams for better understanding of the business needs by the scrum team
• Creating the Gap analysis document by analyzing the as is process and understanding the future need
• Negotiating effectively with Product owner on the release priorities and exceptional scope creep.
• Significant contribution to stories development in product backlog, sprint backlog and release backlog meetings.
• Active participant in Sprint planning, Sprint retrospective, Sprint review and Product review meetings.
• Utilizing Sprint retrospective Meetings to understand the impediments and improve the productivity of the team.
• Involving users actively in User Acceptance Tests (UAT) between development team and the end users from the business team
• Developing Business requirement document and responsibly taking the signoffs at each stage.
• Documenting functional requirement documents, use cases, mockups and roles documentation as needed