Program Manager Resume
San Francisco, CA
SUMMARY:
- Overall 18 years of IT experience, spanning across Project Management, Delivery Management, Account Management, Release Management and Program Management
- Well - versed with managing enterprise level IT projects using different project methodologies - Waterfall, Agile, SCRUM or Iterative
- Extensive experience in areas of Scoping, Effort Estimation, Project Planning and Monitoring, Project Closure, Cost Estimation and Onsite-Offshore co-ordination
- Extensive exposure in Global Distributed Delivery Model across multiple external and cross functional teams like Application Development, Infrastructure, Business, Operations etc
- Effectively managed team of both onshore and offshore by constantly motivating to build positive collaborative working environment within the team.
- Proven track record of managing the client relationship which helped in extending the contract and to get new projects under competitive circumstances.
- Excellent interpersonal skills both written and verbal.
SOFTWARE SKILLS:
Software Tools: Microsoft Office suite, Microsoft Project Plan, Quality Centre, Rational Clear Quest, MySQL, Jira, Confluence, ConnectMe
Programming Languages: Understanding of Java, J2EE, XML, and HTML.
Database: My Sql, Oracle.
Software Engineering Methodologies: Configuration Management Systems like Rational Clear Case
WORK EXPERIENCE:
Confidential, San Francisco, CA
Program Manager
Responsibilities:
- Manage a series of projects through all phases of the project life cycle, with responsibilities that include project design, scope management, cost control, Compliance, quality and performance reporting.
- Develop, track and manage project milestones project plans, timelines and scope for series of projects
- Facilitate identification of timelines, dashboards, success metrics, and financial scorecards for each initiative
- Manage project resources including procuring project staff, developing, motivating, coaching and advising
- Partner closely with other members of cross functional project teams, such as legal, Compliance, Payments etc to define business requirements
- Lead teams of engineers, Scrum masters and co - ordinate with Product owners and VPs across the globe.
- Break down the requirements, channelize in to quarterly release plans by creating the release road maps
Confidential, Mountain View, CA
Co-founder/ Product Manager/COO
Responsibilities:
- Founded and developed Confidential from idea to concept and to product
- Lead a team of developers, content writers, software architect and interns.
- Defined and executed multiple strategies to get feedback and survey on the product
- Identify key customers and build business proposals
- Defined and lead all the software development activities through Jira and Bit bucket
- Build social media marketing strategy, directed creation of marketing collaterals and execution of marketing calendar to increase the user base.
- Managed startup financials and operations
Confidential, San Francisco
Technical Project Manager
Responsibilities:
- Manage all the infrastructure activities for 5 different applications in Wholesale banking.
- Planned and lead the Monthly, Quarterly Biannual and Yearly OS and Firmware Patching for Applications.
- Ensure there was no overlapping of Patching and CRs on the same Day/night.
- Lead the offshore and onshore engineering teams and get the new recruits up to speed.
- Was responsible in multiple tech upgrades and decommission of systems, which happens on regular basis.
- Reporting to senior leadership on overall health and progress of upgrades or decommissioning of Applications servers.
Confidential
Project Manager - Digital DevOps
Responsibilities:
- Lead the architecture, engineering and operations management of a global infrastructure in collaboration with Engineering.
- Drive the technology vision for Infrastructure and Application management, including capacity planning, monitoring, configuration management, and automation.
- Drive the DevOps process strategy and implementing the agile framework across the mobile teams.
- Drive the maturity roadmap for operation processes, including incident, problem, change management and disaster recovery.
- Solid understanding of agile application development methodologies and release management activities.
- Skilled at collaborating effectively with geographically distributed devops and engineering teams.
- Experience implementing and optimizing operational processes.
- Recruit and manage mobile engineering teams.
- Co - ordinate with multiple third party vendors to resolve escalations on Environment/Devops issues.
- Constantly motivating the team and building positive working environment within the team.
Confidential, San Francisco
Business Analyst Lead
Responsibilities:
- Document system requirements and high level designs
- Define and refine process models which enable upstream and downstream business process integration
- Identify dependencies and asses change impact for new enhancements and system integrations
- Facilitate and document meetings and workshops with partners and team members
- Develop communication/engagement plans for business and technology partners
- Demonstrated experience in communicating with senior management across multiple lines of business
- Proven track record in Business Process Management, utilizing UML or other industry standard requirements methodology
- Demonstrated experience with meeting facilitation and delivery of presentations to senior management.
Confidential
Associate Manager
Responsibilities:
- Effectively lead and facilitate all project related meetings and communications with IT Team Members, Business Partners, and Senior Leadership to ensure project is on target to meet deadlines.
- Act as Scrum master with a focus on guiding the team towards process improvements & self - organized
- Facilitate sprint planning, retrospective and sprint demos
- Supports Product Owner in developing, maintaining and grooming product backlog.
- Resolves and/or escalates issues in a timely fashion. Manages risks and mitigations accordingly.
- Demonstrates consistent leadership and judgment.
- Manage release processes, identify and drive improvements to streamline processes and improve effectiveness
- Manage release schedule and communications with all stakeholders
- Develop and track detailed project plans identifying resource requirements, task owners, milestones, dependencies and key risks
- Responsible for leading the early stage adoption of the Scaled Agile Framework (SAFe)
- Effectively communicate project status to senior management on a regular basis
Agile Project Manager
Confidential
Responsibilities:
- Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand - ups, etc.)
- Create, monitor and execute project management plans as per overall schedule.
- Managing project engineering teams on a daily basis, managing all deliveries, change requests and issues with project stakeholders
- Ensure successful delivery of projects milestones while providing constant status update to business owners and project sponsors
- Empower teams to self-organize and grow cross-functionality
- Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs
- Meet goal of addressing and resolving issues within 24 hours
- Track and communicate team burn and sprint/release progress
- Guide the team to create clear and concise epics/stories
- Instruct and model core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
- Facilitate discussion, decision making, and conflict resolution within the team.
- Worked as liaison between multiple cross-functional teams - Business Team, Development Team, Design Team and QA/Testing Team
Project Manager
Confidential
Responsibilities:
- Executing project initiating activities like project kick off, resource plan and staffing, risk assessment, project plan, contract review, estimation review and infrastructure management.
- Manage and co - ordinate through all phases of project life cycles - analysis, design, development, testing, implementation, post-production validation and warranty.
- Facilitating the requirement analysis sessions by engaging different teams which includes Business, Design, Development and QA/Testing teams
- Coordinating with all the relevant teams to gather estimation and create overall schedule and cost estimation
- Engaging with Client Team in scheduling the releases for different set of requirements based on the client priority, risks & issues, dependencies and budget.
- Facilitating with all the relevant teams in addressing and assisting on requirements queries throughout all phases of development life cycle
- Driving UAT Testing by planning, co-ordinating and engaging Business Team and QA team
- Engaging in getting approvals like Requirements sign off, QA sign off and UAT sign off from relevant key stake holders
- Driving Go/NoGo decisions based on the readiness of application towards release
- Engaging in PPA & Warranty period to prioritize, review defects and take appropriate action
- Generating Status reports and sharing with all the key stakeholders
- Monitor and control offshore team in terms of status report generation, constantly motivating and build positive collaborative working environment within the team.
- Monitoring and guiding the production support tickets and team.
Confidential
Project Manager
Responsibilities:
- Executing project initiating activities like project kick off, resource plan and staffing, risk assessment, project plan, contract review, estimation review and infrastructure management.
- Monitor and control offshore development team in terms status report generation, constantly motivating and build positive collaborative working environment within the team.
- Manage and co-ordinate for Software application development in terms of risk control, project plan updates, through all the project life cycles - analysis, design, development, testing, implementation, and post-production support.
Project Manager
Confidential
Responsibilities:
- Monitor and control offshore development team in terms of status report generation, constantly motivating and build positive collaborative working environment within the team.
- Manage and co - ordinate for Software application development in terms of risk control, project plan updates, high level plan and low level plan through all the project life cycles - analysis, design, development, testing, implementation, and post-production support.
- Plan and manage resource allocation for the project.
Associate Program Manager
Confidential
Responsibilities:
- Review weekly Testers' status reports and take necessary actions.
- Estimate for testing projects.
- Enforce the adherence to the company's Quality processes and procedures.
- Decision to procure Software Testing tools for the organization.
- Inter group co - ordination between various departments.
- Continuous monitoring and mentoring of Testing team members.
- Review of test plans and test cases.
- Attend weekly meeting of projects and provide inputs from the Testers' perspective.
- Immediate notification/escalation of problems to the Sr. Test Manager.
Business Analyst
Confidential
Responsibilities:
- Designed and developed the underlying Portal framework for building the application that allows the companies to file regulatory and compliance information on the NYSE.
- Understanding business process and business requirements of the customers and translating them to specific software requirements.
- Making sure that the solution recommended is commercial yet competitive.
- Documenting and analyzing the required information and d Confidential .
- Understanding the technical designs as well as the specifications.
- Evaluating the information gathered through workshops and surveys, business process description and task analysis.
- Acting as an interface between business units, technology teams and support teams
