SUMMARY

• Project Manager/Scrum Master with over fifteen years of experience managing and servant/leading software development projects and Agile work streams. Established cadence with a cross team structure and DevOps focus.
• Maintain strong partnership with business groups providing direct support for customers including Flight Services, Ground Operations, First Report, Safety, and Workers Compensation. Support ongoing partnerships with DBA’s
• Build and Release, Security Planners, Application Certification, SLA/OLA, Business Continuity, and interfacing application partners including 25+ integration points with SORS, Sabre Airline Solutions, Cognos, and Data Warehouse.
• Maintain relationships with external vendors including IBM, NYCE, and DataDirect. Manage the test planning and user acceptance for product releases within a SOX mandated and “High Risk” designated environment.
• Expertise in managing UI - driven and faceless Web Service applications. Manage all business analysis and architecture design for new products and product enhancements. Use of both Scrum and Waterfall methodologies to drive project completion on time and within budget.
• Responsibilities included daily scrums with the development, weekly meetings business team regarding projects, builds, defect remediation reporting, and ongoing activities such as JAD sessions, story grooming and planning with business partners, and status reporting to management.

AREAS OF EXPERTISE

• Scrum Master
• Project Manager
• Leadership and Communication
• Resource Planning and Budgeting
• Risk Management
• CA Agile/Rally
• Team Foundation Services
• Plan View
• Microsoft Project
• Business Analysis
• Requirements Gathering
• Use Case Modeling and UML
• Architecture and Design
• Work Breakdown Structures
• Project Network Diagrams

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Scrum Master

Responsibilities:

• Product Owner and stakeholders and represents the team’s commitments to dates and budget. Provides support, motivation and monitoring needed to meet project goals, which includes using the tools promoted at American, such as
• Key Performance Indicators (KPIs) and Agile Maturity Assessments. Establishes a consistent set of practices to ensure the integrity of project deliverables (Working Agreements). Collaborate (informally) with other
• Project Leaders to obtain best practices and lessons learned. Removes impediments to keep the project on track and ensures the quality of the delivered product meets stakeholder's requirements.
• Facilitates Agile ceremonies, team meetings, or team work sessions. Joined to get exposure to an environment that supports the Scaled Agile Framework (SAFE) and top to bottom Agile practices.

Confidential

Team Lead/Scrum Master

Responsibilities:

• Served as team lead and Scrum Master for the Loan Servicing Applications suite of products across five business organizations providing phone support and IVR support for Home Equity customers.
• Lead the turnaround of 3 legacy enterprise applications in a highly charged political environment by establishing relationships with business and technical partners, putting best practices in place, and remediating vulnerabilities and risk.
• Manage high-volume service applications with 1000+ internal users and public facing IVR customers. Serve as primary customer liaison with dotted-line business system consultant backup. Work with project managers, architects
• SME’s for multi team projects. Serve as project manager, scrum master for internal projects with a team of 10+ members. Serve in the capacity of or led internal architecture and business analysis initiatives.
• Managed and on-time delivered dozens of projects. Managed the following projects to completion for 2017:

Confidential

Contract Consultant, Senior .NET Developer

Responsibilities:

• Worked on a team project upgrading a student loan system from AS-400 to .NET Web Application. Worked on several mission critical features required to allow the company to move from a state-supported organization to a full-service student loans lender due to the state no longer supporting 3rd party lenders. Developed and enhance core features such as the new Loan Wizard, Employee management, Critical Dates functionality, and Import and Export File Processing Services.
• Worked with technologies such as NHiberate, NUnit, Rhino Mocks, SVN, AutoFac, and Team City for continuous integration. Utilized several design patterns such as MVC, Dependency Injection, Repository.
• Worked with SCRUM and agile methodologies and assisted in user stories and elaborations. Offered project manager/scrum master position at end of contract.

Confidential

Project Leader, Team Lead .NET Developer

Responsibilities:

• Managed direct report and matrixed team to support web-based Financial Systems for the entire 10,000 employee state department. Led the development effort to upgrade several legacy applications .NET and SQL Server 2005.
• Serves as technical advisor to multiple teams serving dual role of manager and developer. Served on committee to develop SDM standards for the organization and provide cross team SOA. Utilized OOA (object-oriented analysis) and OOD (object-oriented design) for all applications, described
• UML. Trains staff in .NET 3.0, 3.5, and SQL Server technologies to support mission critical production systems ranging from procurement card processing to data warehouse OLAP systems of financial data. Helped to develop a justification for upgrading to 2008 and Framework 3.5.
• Managed and architected the upgrade of several legacy applications to internet applications in .NET 3.5. Developed all new applications utilizing Silverlight, LINQ, XAML, WPF, WCF, WWF, etc. Utilized Silverlight smart client with Javascript integration.
• Implemented communications via the XMLHttp Request object to send XML and JSON packets directly between client and server. Use a combination of Agile and Waterfall development methodology, depending on project needs.

Confidential

Contract Consultant, Senior Developer

Responsibilities:

• Served as technology expert for Commerce Server, Sharepoint, Microsoft Message Queue (MSMQ) and API interfaces for Microsoft Dynamics.
• Assisted in the development of a public facing commerce site for real estate buyer and/or seller services.
• Created custom web parts and utilized features such as cross-web part communication.
• Utilized features such as solutions, features, cross-web part communication, CAML queries, etc.
• Also interfaced with Commerce Server via API, web-services, and pipelines. Evaluated potential features of CS 9.0 and its integration features with

Confidential

Senior Systems Architect

Responsibilities:

• Managed all business analysis and architecture design for new products and product enhancements. Managed the test planning and user acceptance for product releases.
• Other responsibilities included daily communication with the development team regarding builds, defect and fix reporting and flow of information between the team and the business.
• Handled assignment of coding tasks for the team, follow-up of work assignments, bug response, and communication between the Quality Assurance team and the Development team. Handled overall project plans and the daily and weekly report of progress to management.

Confidential

Lead Business Analyst, Senior Software Developer

Responsibilities:

• Served as architect and team lead for a school management system. Gathered requirements and designed new system features and components using a SQL Server backend.
• Generated detailed design documents and lead teams to formulate project plans and work efforts. Designed and developed new features for a Web-based multi-tiered enterprise application service provider system for schools.
• Developed features in ASP.NET, C#, SQL Reporting Services, and SQL Server backend. Supported XML based standards and presentation of data with XSLT transforms.
• Handled the transition of a catalog of over 1000 product types to the Commerce Server database. Enabled B2C and B2B online business for home school customers, school-based partners, and distributors of AOP products.
• Utilized out-of-the-box features of Commerce Server such as marketing campaigns and inventory management along with custom processing pipeline components for complex discounting and account-specific rules.
• Utilized Biztalk adapters to interface with the Access AS-400 ERP system via flat files.

Confidential

Project Manager, Systems Architect, Senior Software Developer

Responsibilities:

• Served as chief architect and team lead through completion for a series of key enterprise-level .NET projects: Alliance Partner Extranet (TPA Interface), Transaction File Management System
• Real-Time Trading System, and Operations Processing System. Designed and developed Web Server Management and FTP File Processing Interface as a multi-threaded .NET Windows Service.
• Utilized technologies such as Windows Sockets, System File Watcher, Threading Synchronization, Web Services, and ADO.NET connectivity over TCP/IP. Lead the design and development to completion
• Partner Extranet using ASP.NET, Web Forms, XML Services, and Regular Expressions for client file parsing, and real-time Web feedback for all clients of Portal Site.Previous experience available upon request.