App Support Manger/Scrum Master Resume

SUMMARY

Self - motivated professional with experience in performing all activities within software development lifecycle and services development lifecycle.
Skilled in verification and validation activities including testing, review, walkthroughs, inspections, etc. Accomplished Software Engineer with a history of performing and creating standards with Black-box and White-Box testing methodology.

TECHNICAL SKILLS

Certifications: Scrum Master (CSM), ITIL v3 Fundamentals, LEAD Crucial Conversations for Leaders in Technology and Operations, Certified Oracle PL/SQL and 11g Administrator, Kepner Tregoe Problem Management

Programming: Java, JavaScript, HTML, CSS, C++, C#, DBMS Languages, XML, JQuery, .NET| API, Eclipse, HTML5 Builder, NetBeans, Notepad++, Visual Studio, Apache, Captiva, Informatica, IBM Rational Robot/Functional Tester, JUnit

RDMS: Oracle, MySql, SQLServer, MS Access | Toad, Enterprise Manager, Entity Developer, MySQL Workbench, Informatica, MS Access

PMMS: Project, Jira, VersionOne, Clarity, ServiceNow, Remedy

Professional: Agile/Scrum Methodology, Merger/Acquisitions (M&A), Diagnostic skills, Problem Solving, Communication, Documentation, System updates, Object Oriented Programming, Extreme Programming (XP)

PROFESSIONAL EXPERIENCE

Confidential

App Support Manger/Scrum Master

Responsibilities:

19 Sprints of application development in the form of business Owner and Scrum Master.
Mentored agile team development through Forming and Storming stages.
Developed training program on Agile (Scrum/Kanban) using Confluence and JIRA tools.
Developed Software testing process for BQ/QA team. (Test Cases/User stories)
Collaborated with Sr. Management/stakeholders/business user on application functionality.
Developed flowchart and specification for CI on the incident management process.
Assisted creating User Requirements into Technical Requirements.

Confidential

Software Engineer

Responsibilities:

Responsible of the lifecycle of 6 application and Java/DB development for 1 in design phase.
Collaborated with BA team to create requirements from C&IB line of business.
Received escalated incidents, tested, reported, and fixed bugs.
Architected multiple support tools to maximize user experience. IE: Dynatrace, Informatica, Captiva.

Confidential

System Analyst

Responsibilities:

Tested and review automatic testing Scripts for Gabriel system. (JavaScript)
Create and execute test plans/cases based on evolving project requirements
Reviewed existing/new code (Code Reviews) for embedded system.
Matched documentation based on various testing concepts.

Confidential

Aviation Electronic Tech

Responsibilities:

Maintained classified (Level: Secret) material including $1 million of hardware and documentation.
Preformed diagnostics/repairs leading to 100% readiness.
Managed 5 directs Avaition Electronic Technicians in electronic countermeasure shop.
Lead Quality Assurance audits for military protocol and electrical engineering standard (IEEE).

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