SUMMARY:

• 20+ years Software/IT industry experience. 6+ years as a Project Manager leading Engineering, Product Support and Software Deployment teams, Onboarding customers on to EMC Cloud Services (SaaS) for Enterprise Content Management software (Documentum) using VMWare cloud infrastructure.
• Experience with Application Development, Web based application development using J2EE platform, Databases application development.
• Proficient in Software life cycle development in multiple frame works and environments and with Project Scheduling and Planning skills. Worked with multiple stakeholders and ensured solution meets their expectations.
• Have exposure to large enterprise applications and building/deploying enterprise wide web applications framework/processes.
• Have worked with offshore and onshore Team and Delivery Management.
• Cloud infrastructure and Cloud operations
• Proficient in Software life cycle development in multiple frame works and environments.
• Project Scheduling and Planning skills
• Team building and supervision
• Budgeting, scheduling, and planning skills using Rally, JIRA, MS - Project plan tools.
• IT operations management & planning
• Complex business requirements and Solution Delivery.
• Ability to work with multiple stakeholders and ensure solution meets their expectations
• Exposure to large enterprise applications and building/deploying enterprise wide web applications framework/processes
• Liaise with senior executives, key stakeholders, business analyst teams and external service providers.
• Offshore and Onshore Team and Delivery Management
• Waterfall, Agile Sprint (scrum poker) and Kanban methodologies.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Technical Project Manager

Responsibilities:

• Engineering team Technical Project manager for Bill Pay and Employee Direct Pay platforms.
• Coordinating with Developers, Product Managers, QA, Operations team, Performance Testing in deploying software on to QA, Staging and Production datacenter environments.
• SOA integrations with partners, vendors to exchange customers information on financial transactions.
• Working with Production Application Support team in addressing any Production environment related issues.
• Currently migrating databases on to Oracle EXADATA platform (On Premise) for better performance, scalability.
• Plans are underway to migrate to VMWare Cloud infrastructure from legacy hardware for applications and adopting SaaS based solutions.

Confidential, Pleasanton, CA

Project Manager

Responsibilities:

• Last 4 years workedas a Project Managerin the Cloud Services group within ECD division of EMC. Primary rolewas Onboarding Documentum customers in the Cloud (VMWare cloud infrastructure) environment in Verizon hosted datacenters.
• Coordinate with internal Cloud operations team to establish firewall rules,manageprovisioning hardware/softwareto enable access to customer applications in the datacenteracross private (VPN/MPLS tunnel) and public (internet) clouds.
• Coordinate with EMC consulting, partner teams and customers to deploy customizations to the cloud applications
• Project scheduling and coordinatingactivities for onboarding customers successfully on to the Cloud environment.
• Used JIRA tool for bug tracking/project management. Attended regular BRB (Bug Review Board) in prioritizing issues with Product Engineering.
• Used Agile methodologies (Scrum/Kanban) in developing software.
• Worked as a Subject Matter Expert for xCP stack/Webtop/DAM/MDSP/DFC/DFS Documentum Products.
• Mentoring product support engineers in resolving customer issues and working closely with Engineering on critical customer issues to resolve them.
• Training 1st level support engineers on Documentum functionality and features.
• Achieved Content Management Foundations, xCP Application Development, Web Application Programming certifications.

Confidential

Senior Consultant

Responsibilities:

• Involved in Customization of Web Publisher (Java/JEE development), configuring Webcache source and targets, Webpublisher configurations
• Customizing Workflows/templates, working with app server team in page rendering and publishing onto live server.

Environment: Weblogic app server, Tomcat Application Server, JSP, Java, Java Script, Web Publisher, Documentum Content Server 5.2.5, WDK, DFC, HTML/DHTML, DQL/SQL, Oracle 9.1, IntelliJ, BPM, Workflow Manager.

Confidential

Senior Consultant

Responsibilities:

• Control Center Workflow Manager Designing Forms/Workflow templates for adding/removing storage for EMC server(s) using Documentum Forms Builder & BPM. Reports for the Control Center Workflow manager using out of box Historical Process/User Reports & customized reports.
• Documentum Administrator (DA) Product development, involved in DA 5.2.5 SP4 and DA 5.3 SP1 releases. eMail Archiving project, an integration project between Documentum’s EDMS server and any 3rd party mail system like Legato Extender to archive emails as they come in into docbase and Full Text indexing of email subject/content/attachments/routing information. Zone searching can be used to extract mail info based on search criteria on Subject/message body/attachments/routing info.
• IIM Intelligent Information Management project, an integration project between Documentum’s EDMS server and EMC’s File Data Storage Server in categorizing the documents, full text indexing billions of documents based on a predefined taxonomy using CIS server.
• Involved in porting the Control Center Workflow manger application from 5.2.5 SP3 Code base to 5.3 SP1 code base and making changes to make sure that application works in 5.3 SP1 environment. Involved in designing Forms & Workflow templates for this project. Used Historical Process/User Reports for this project.
• Involved in the UI development for IIM/DA projects using Documentum’s WDK Web Development Kit, DFC Documentum Foundation Classes, Webtop and CIS Server.
• Involved in the design and development of IIM project data modeling.
• Involved in the design and implementation of Full Text Indexing component of eMail Archiving using FAST search engine.

Environment: Tomcat Application Server, JSP, Struts, Java, Java Script, WDK, DFC, Webtop, CIS server, HTML/DHTML, Windows NT/XP, DQL/SQL, SQL Server/2000, Oracle 9.1, IntelliJ, FAST Search Engine, Legato mail extender, CIS server, Forms Builder, BPM, Workflow Manager.

Confidential

Senior Software Engineer

Responsibilities:

• Involved in developing ClarifyCRM thin client product development releases
• Worked with various modules in iSupport application Call center application using MVC architecture, Weblogic, JSP, Java Beans, Java Script, HTML, Oracle/MS SQL server. Implemented iSupport application Console, Workflows, custom tags to render tabs, grid control in a JSP page dynamically based on XML spec, several applications (JSP/JavaBeans) pages.
• Modified the Clarify schema to create new tables/views for the modules I worked for.
• Constantly interacted with Product Management and design team in getting the new requirements/enhancements from customers and use cases for the new releases.
• Worked with QA/Performance team in resolving bugs and performance related issues
• Worked as a team lead (2 staff members) in guiding the design and implementation of some modules.
• Prepared Training material for Customer Care and PSO organizations on product knowledge transfer for new releases.
• Helped Customer Care team in resolving Product Customization issues like deriving the base classes for their specific needs.

Environment: Web Logic 8.1, JSP, Java, Java Script, HTML/DHTML, Sun Solaris, Windows NT/XP, SQL, PL/SQL, Oracle 9i, SQL Server/2000, MVC model II architecture.