Management Consultant Resume

SUMMARY

Senior Program Manager, certified Project Management Professional (PMP) and Scrum Master (CSM) with over 15 years experience managing complex projects and portfolios for Confidential Retail, Chemicals, Oil and Gas companies.
Proven track record delivering global and domestic initiatives on time and within budget across all phases of the Agile/Waterfall systems development lifecycles.
Consistently recognized as a savvy leader with strengths in continuous financial, PMO and CMO process improvement, managing complex organizational change (matrix/projectized), and developing human capital strategies resulting in high performing teams and profitable organizations.

PROFESSIONAL EXPERIENCE

Confidential

Management Consultant

Responsibilities:

Partnered with 7 channel level program teams across the software development lifecycles (Mobile, Webstore, Point of Commerce, Platform, Customer Service, Marketing and Order Management Systems)
Established framework and detailed program plan to outline deliverables, monitor for gaps and track dependencies across co - located domestic and international cross functional teams
Managed integrated change control process with senior channel business and IT stakeholders
Facilitated Agile and Waterfall PMO processes, inception ceremonies, joint application design discussions to establish high level architecture, functional/technical designs and cross channel status reporting

Confidential

Management Consultant

Responsibilities:

Facilitated financial data and trend analysis, identified risk, issues and necessary action plans.
Implemented best practice recruiting, orientation, performance management, training and engagement processes.

Confidential

Management Consultant

Responsibilities:

Scaled up delivery teams by 75% to successfully deliver a .COM Marketing Loyalty portfolio consisting of 18 projects within 24 months, for Macys.com and Bloomingdales.com. (Projected ROI >$5B over 5 yrs)
Provided tactical support to project managers as needed on projects with varying levels of complexity. I.e. Identifying/mitigating potential risks and issues; formalizing requirements, managing change, measuring cost performance, defining/monitoring schedules while ensuring project activities remain aligned with all other dynamic business and IT objectives
Coordinated integrated sizing, working with 40 Omnichannel IT Leadership Teams to derive strategic/roadmap including preliminary functional, technical, financial and human resource requirements for future fiscal periods
Presented weekly .COM Marketing Loyalty/Domain Status to Omnichannel Executive IT Leadership Team