Overview

Fifteen plus years as a highly motivated experienced Project Manager / Business Systems Analyst/ Documentation Specialist / Trainer with expertise in Full Software Development Life Cycle/Re-engineering utilizing Agile / RAD / RUP or Waterfall. Deployments include paper prototyping JAD , UML Use Cases , and test scenario creation and validation as well as customized User Guides Administration and End User and individual Job Aides. Additional project requirements include creation and maintenance of Relational Databases, Report Writing SSRS , as well as data cleansing and conversion. Proactive analysis and quality assurance for existing systems and deployments eliminating reactive resolutions.

Technical Experience

• Project Management Business/Systems Analyst Documentation Specialist
• Use Case UML Test Case Creation / Validation Report Writer SSRS
• Paper Prototyping JAD Data Cleansing / Conversion ODBC GUI Designs
• Business Process Modeling Business Intelligence SharePoint 2007/2010/2013
• Microsoft Office 2010 / 2013 Company Specific Applications See List Below

Professional Experience

Business Systems Analyst Confidential

• Lead Business/Systems Analyst / Technical Writer responsible for creation and maintenance of SharePoint sites including Site Collection Administration, utilizing Central Administration, SharePoint Designer, InfoPath and ControlPoint in addition to all Microsoft Office tools and SQL Report Writer.
• Technical Writer responsible for the standardization and creation of business and technical material, in addition to being accountable for reviewing, updating, and publishing all existing material. Documentation include SOW, RFP, BRD, Functional / Technical Specifications, Business Process Flows, User Guides Administration and End-User and the creation of a Knowledge Tracking System utilized by IT and Change Management departments . Utilized MS Word, Excel, PowerPoint for training and presentations , Access, Visio and Adobe in the creation of all documentation.

Confidential Sr. Business Analyst Friedkin Information Technology

• Develop Business and Functional Requirements to automate weekly financial integration between Excel, Oracle and Mainframe A/R eliminating hours of manual accounting manipulation. Project included development of User Interface for error account correction and Report Requirements detailing scheduled weekly transmission reports.
• Implementation of a PMO Office focusing on business/software analysis, process flows and creation of technical documentation utilized in the deployment of new projects. Systems utilized included MS Project, Use Cases, Test Scenarios and User Guides.

Confidential Sr. Business Analyst Waste Management

• Integration Analyst on Salesforce and WebFocus developing Functional/Technical Specifications.
• Developed 500 Test Scenarios Conversion, Transformation and Data Mapping validating mock conversions.
• Team member conducting test scenarios.

Confidential Project Communications Analyst Houston Chronicle

• Project Manager responsible for the implementation of Daptiv project portfolio and resource management web-based system . Responsible for data cleansing, mapping and importing. Design customized user guides and quick reference guides conduct hands-on and web-ex training. Created customized ad hoc and scheduled Cognos BI and Crystal Report for executive and management reports.
• Manage ten projects simultaneously with requirements ranging from implementation to re-engineering that encompass the Houston Chronicle as well as Hearst Corporation and other newspapers. Meet with internal/external customers create project timelines maintaining strict deadlines and cost estimates. Develop necessary documentation

Confidential Project Manager Linn Energy

• Implementation of ADP HR web based modules: PayExpert, eTime ePhone systems including integration with Merrill Lynch Online Stock program. Project included development of HR structure based on specific site time zone, data cleansing, data import and creation of User Guides.
• Implementation, data manipulation and training of Merrill Lynch Online Stock Programs including 401K Plans, Profit Sharing and a wide range of other retirement programs offered. Implemented and trained the financial department on FAStrak Report Writer for Benefits Online program.
• Implementation of Oildex Revenue Data Exchange for ACH and CDEX members allowing for the capture and upload of daily revenue detail electronically. Created user guide and responsible for data manipulation and data cleansing from customers and vendors.

Confidential Business-Systems Analyst/Technical Writer Heritage Health Systems

• Systems Analyst for Medicare Advantage HMO products focusing on financial analysis, customer billing enrollment, claims, and compliance divisions develop Business Requirements and customized crystal reports utilizing database logic and stored procedures. Designed User Acceptance Plans, flowcharts and User Guides.
• Analyzed security modules within existing applications documented Security Processes Procedures including System security access controls, user security access, create security matrices for user cleanup. Documented reengineering to support company goal of aligning a single-sign on system.
• Implemented MS SharePoint sites for the Information Technology department and Project Management Office department. Created Administrative and User Guides with hands-on training.

Sr. Systems Analyst / Documentation Specialist Confidential

• Project Manager responsible for global project that required analysis, documentation and creation of data mapping for Conversion Utility to convert 100 active forms to OpenOffice templates meeting Land Title Institute requirements. Responsible for developing Business Requirements, Functional Specifications, Use Cases, Test Cases and User Guides. Managed testing and tracking of application issues utilizing Track for Windows.
• Team member developing a web-based application automating the process for generating, printing and tracking policy jackets, eliminating the traditional hard copy jackets. Project utilized Agile Methodology and incorporated paper prototyping Delivered ahead of schedule and under budget .
• Documentation Specialist responsible for creating User Guides and Administrative Guides for products related to the Stewart Title Guaranty product line.
• Confidential Project Manager for Shipper's Export Declaration application in conjunction with U.S. Customs, Department of Defense and EGL's foreign offices. Created Functional/Technical Requirements, including screen designs, data flow, field requirements, and test scripts. Created SQL data warehouse to maintain active data transmission and processed data retention including ad hoc reporting utilizing Crystal Report Writer. 18 month project on time and under budget .
• Pro-active analysis of current AS/400 applications, working with internal customers to improve workflow and report extracts including documenting technical and functional requirements, developing dashboards, screens and enhancements to current data flow developed training manuals for over 150 enhancement projects and ad hoc reporting, including the financial, compliance and logistic departments.

Software Experience

• Adobe Acrobat Professional
• ADP HR/Payroll/Time Attendance
• AS/400 Environment
• Business Intelligence
• BusinessObjects
• Camstudio
• Cognos Report Writer
• ControlPoint
• Crystal Report Writer
• Daptiv Project Portfolio Mgmt
• Data Mapping EDI
• Data Warehousing
• dBase IV
• Energy Information Exchange
• FAStrak Financial Report Writer
• FileMaker Pro
• InfoPath
• ISQL Anywhere
• K-Edit
• Lawson HR
• Merrill Lynch Stock Programs
• Microsoft Office 2010 / 2013
• MS Project
• MS SharePoint 2010/2013
• MS SharePoint Administrator
• MS SharePoint Designer
• My SQL
• MS Visio Professional
• MS Windows 2000/XP/Vista
• Nexis/Lexis
• Novell Network 3.11
• ODBC Administrator
• Oildex Revenue Data Exchange
• PageMaker 6.0
• Parallax
• PeopleSoft HR 7.5
• Salesforce.com/APEX CRM
• SQL Anywhere
• Test Director
• TOAD SQL
• WebFocus
• Westlaw