Project Manager Resume
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Chatsworth, CA
SUMMARY
- I am a seasoned Project Manager with experience in Software Development (SAAS), eCommerce, iPad Applications, Music/Entertainment, Warehouse Operations, Digital Printing and Financial Systems with a focus on managing projects, products, clients and vendors.
- I am responsible for successful project completions while managing cost savings and reducing lead times.
- I have a proven track record working with teams on all levels, effective communication, managing timelines, mitigating risk and ensuring timely completion.
- Experience in Agile, Scrum, Kanban and Waterfall methodologies
- Certified Scrum Product Owner (CSPO) experience
- Provide leadership to project team and stakeholders
- Efficient with critical thinking
- Effect Risk Management
- Proficient with JIRA, Confluence, Smartsheets and in - house project tracking software
- Managing concurrent projects with budgets over $2.5 million
- Solid Technical and Business background - process flows, designs & system integrations
- Proficient Communication - written and verbal
- Strong interpersonal skills that effectively establish an open and collaborative working environment
- Experience managing internal and external teams and working within a PMO
- Salesforce & DocuSign Administrator experience
- Ability to think outside the box and enhance/streamline current processes and procedures
- Expert Level experience with MS Office: Word, Excel, Power Point, Visio and MS Project
- Experience facilitating various project related meetings, training sessions as well as product demo’s
- Proficient working in liaison role with IT and the Business as well as managing external vendors and clients
- Experience with Change Management
- Ability to multi-task and manage several projects at the same time
- Able to work both collaboratively and independently while maintaining a high level of productivity
PROFESSIONAL EXPERIENCE
Confidential - Chatsworth, CA
Project Manager
Responsibilities:
- Successfully managed end-to-end laser printer initiative. This was a company wide project collaboration with Product Management, Market, Creative Services, Finance, Operations, IT and an outside vendor. This project reduced build time of stamps and embossers by over 50% from legacy system and allowed for same day service for the first time.
- Managed various projects that are part of the legacy platform transition from ColdFusion to Azure, including a re-launch of an eCommerce website and adding self-service features that enhance the customer experience.
- Responsible for the overall direction, implementation, execution, control and completion of all aspects of complex project management through full-scale project planning, execution and delivery both internally and externally.
- Keeps the project team and other stakeholders informed about project status and issues that may impact project deliverables including identifying and managing project dependencies, risks and critical path.
- Conducts project postmortems/lessons learned and create a recommendations report identifying successful and unsuccessful project elements.
- Assisted in the maintenance and streamlining of project related deliverables within the PMO.
- Provide mentorship to selected individuals that participated in a future Project Management program.
- Facilitates weekly status meeting with CEO, CFO, CTO and Vice Presidents of Marketing and Operations.
Confidential - Encino, CA
Project/Product Manager
Responsibilities:
- Managed all aspects of the project to re-design and re-launch the Statement User Interface for clients.
- Managed the day-to-day operations for the Retailer Trend Analytics tool.
- Managed installation of new Finance Royalty Calculation system, including managing external vendor and internal Development team.
- Acted as single-point-of-contact and serve as primary liaison between Business and Development teams.
- Responsible for managing several internal and external facing projects simultaneously.
- Created detailed programs and project plans with definition of the tasks and resourcing needed to bring projects to completion.
- Working with Engineering and Business partners to define scope, goals, and deliverables across multiple projects and products to successful launch.
- Acting Salesforce & DocuSign Administrator with duties including: Report writing, user maintenance, page layout and design.
Confidential - Los Angeles, CA
Project Manager
Responsibilities:
- Served as the point of contact for all customer project activities.
- Managed the scope, schedule, cost, risk and issues of the project and track the progress.
- Weekly statusreporting and presentations to senior management, clients and otherstakeholders.
- Developed and managedrequirements and process flows throughout the SDLC of the project.
- Participated in UAT to ensure full and proper completion of project.
- Communicated project and issues resolution status regularly with internal teams and customers by setting up and maintaining project and issue status reports.
