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Project Manager Resume

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Chatsworth, CA

SUMMARY

  • I am a seasoned Project Manager with experience in Software Development (SAAS), eCommerce, iPad Applications, Music/Entertainment, Warehouse Operations, Digital Printing and Financial Systems with a focus on managing projects, products, clients and vendors.
  • I am responsible for successful project completions while managing cost savings and reducing lead times.
  • I have a proven track record working with teams on all levels, effective communication, managing timelines, mitigating risk and ensuring timely completion.
  • Experience in Agile, Scrum, Kanban and Waterfall methodologies
  • Certified Scrum Product Owner (CSPO) experience
  • Provide leadership to project team and stakeholders
  • Efficient with critical thinking
  • Effect Risk Management
  • Proficient with JIRA, Confluence, Smartsheets and in - house project tracking software
  • Managing concurrent projects with budgets over $2.5 million
  • Solid Technical and Business background - process flows, designs & system integrations
  • Proficient Communication - written and verbal
  • Strong interpersonal skills that effectively establish an open and collaborative working environment
  • Experience managing internal and external teams and working within a PMO
  • Salesforce & DocuSign Administrator experience
  • Ability to think outside the box and enhance/streamline current processes and procedures
  • Expert Level experience with MS Office: Word, Excel, Power Point, Visio and MS Project
  • Experience facilitating various project related meetings, training sessions as well as product demo’s
  • Proficient working in liaison role with IT and the Business as well as managing external vendors and clients
  • Experience with Change Management
  • Ability to multi-task and manage several projects at the same time
  • Able to work both collaboratively and independently while maintaining a high level of productivity

PROFESSIONAL EXPERIENCE

Confidential - Chatsworth, CA

Project Manager

Responsibilities:

  • Successfully managed end-to-end laser printer initiative. This was a company wide project collaboration with Product Management, Market, Creative Services, Finance, Operations, IT and an outside vendor. This project reduced build time of stamps and embossers by over 50% from legacy system and allowed for same day service for the first time.
  • Managed various projects that are part of the legacy platform transition from ColdFusion to Azure, including a re-launch of an eCommerce website and adding self-service features that enhance the customer experience.
  • Responsible for the overall direction, implementation, execution, control and completion of all aspects of complex project management through full-scale project planning, execution and delivery both internally and externally.
  • Keeps the project team and other stakeholders informed about project status and issues that may impact project deliverables including identifying and managing project dependencies, risks and critical path.
  • Conducts project postmortems/lessons learned and create a recommendations report identifying successful and unsuccessful project elements.
  • Assisted in the maintenance and streamlining of project related deliverables within the PMO.
  • Provide mentorship to selected individuals that participated in a future Project Management program.
  • Facilitates weekly status meeting with CEO, CFO, CTO and Vice Presidents of Marketing and Operations.

Confidential - Encino, CA

Project/Product Manager

Responsibilities:

  • Managed all aspects of the project to re-design and re-launch the Statement User Interface for clients.
  • Managed the day-to-day operations for the Retailer Trend Analytics tool.
  • Managed installation of new Finance Royalty Calculation system, including managing external vendor and internal Development team.
  • Acted as single-point-of-contact and serve as primary liaison between Business and Development teams.
  • Responsible for managing several internal and external facing projects simultaneously.
  • Created detailed programs and project plans with definition of the tasks and resourcing needed to bring projects to completion.
  • Working with Engineering and Business partners to define scope, goals, and deliverables across multiple projects and products to successful launch.
  • Acting Salesforce & DocuSign Administrator with duties including: Report writing, user maintenance, page layout and design.

Confidential - Los Angeles, CA

Project Manager

Responsibilities:

  • Served as the point of contact for all customer project activities.
  • Managed the scope, schedule, cost, risk and issues of the project and track the progress.
  • Weekly statusreporting and presentations to senior management, clients and otherstakeholders.
  • Developed and managedrequirements and process flows throughout the SDLC of the project.
  • Participated in UAT to ensure full and proper completion of project.
  • Communicated project and issues resolution status regularly with internal teams and customers by setting up and maintaining project and issue status reports.

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