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Project Manager Resume Profile

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SUMMARY OF QUALIFICATIONS

  • Over 2 decades of experience leading IT Infrastructure projects through the project lifecycle with a focus on messaging, OS migrations, infrastructure and most recently cloud/host based technologies MSO 365 .
  • Consistent record of successfully delivery of infrastructure programs and projects.
  • Diverse technical background and experience as demonstrated through management and delivery of various end-to-end technology solutions for business driven initiatives with a focus on Messaging Systems like Domino/Notes and Exchange/Outlook.

RELEVANT EXPERIENCE

Confidential

Senior Program Manager

  • Projects: Migration from Multiple Email Systems to MSO 365 12500 users
  • Primary role as P.M. was the management of a very complicated, untraditional email environment consisting of multiple domains and Email platforms to a single MSO365 Domain.
  • Direct management and responsibility of 6 technical teams and reporting responsibility to the 2 CIO's.

Confidential

Senior Infrastructure Project Manager

  • Projects: MS Office 2010 3500 Users , Windows 7 migration from XP for a business unit, and several security projects
  • Primary role as P.M. for several internal infrastructure projects.
  • Worked with 15 senior systems engineers to manage their time and deliverables to supporting IT team projects and business business units both at the individual and enterprise level.

Confidential

Senior Project Manager

  • Primary role as P.M. for a LANdesk and SCCM implementation, focused around the Window 7 Migration, which includes managing and rolling out the Support agents to about 30,000 devices.
  • Helped to managed communications and relationships with the senior leadership within each of the corporate divisions and managed both the Business units' expectations vs. the SOW via task tracking and issue management.
  • Worked closely with the in-house technical teams, IT Security Team, legal and management to ensure that all the system requirements and management concerns were captured and met during the engagement /migration.

Confidential

Senior Project Manager/Segment Project Manager

Primary role as P.M. for a Windows 7 migration is focused around corporate division Users, which includes managing and acting as a liaison between LOB at 35 sites for 2500 users.

Managed communications and relationships with the senior leadership in the region and managed both the client expectations vs. the SOW via task tracking and issue management.

Worked closely with the in-house technical teams, IT Security Team, legal and management to ensure that all the system requirements and management concerns were captured and met during the engagement /migration.

Reviewed and certified applications for compatibility with Windows 7.

Confidential

Senior Project Manager

  • Primary role was the transitional Sr. P.M. for a Windows 7 migration for the EMEA and APAC regions, which included managing 5 PM's over 72 sites and 7200 users. Other major role was the management of a global communication team.
  • Managed 22 associates globally. Hired and managed the EMEA team consisting of 5 PMs and 4 technicians.
  • Defined processes, procedures and workflows for the complete lifecycle of the workstation transformation project which include the replacement of current PC hardware and the upgrade to Windows 7. Authored FAQ.
  • Managed communications and relationships with the senior leadership in the region and managed both the client expectations vs. the SOW via task tracking and issue management. Prevent scope creep.
  • Worked closely with the in-house technical teams, IT Security Team, legal and management to ensure that all the system requirements and management concerns were captured and met during the engagement.
  • Reviewed and certified applications for compatibility with Windows 7.
  • Managed international issues related to the project such as customs and work visas.

Confidential

Technical Lead/Messaging Migration Consultant

  • Helped to manage the technical project onsite in North America while working with the regional PM for both Linde Group and IBM.
  • Created and managed a technical MS project plan that communicated and managed both technical expectations and resources.
  • Setup and architected the BinaryTree's CMTn migration environment with 7 VM's for server to server Exchange to Domino v8.x.
  • Helped to manage the relationship with clients and their expectations during the install period.
  • Worked closely with their support group to solve any problems or bugs with the software.
  • Documented the migration process.

Confidential

Senior Project Manager/Subject Matter Expert Messaging

  • o Primary role was the Sr. P.M. for the IT procurement life cycle for their Email system replacement.
  • o Responsibilities included authoring a current messaging environment assessment, writing both the RFI and RFP, management of the vendor selection process, and both resources and logistical flow of information during the selection process.
  • o Worked closely with the in-house technical teams, IT Security Team, legal and management to insure that all the system requirements and management concerns were captured and met during the engagement.
  • o JM Family reviewed and evaluated all major messaging products during this phase including onsite, hosted, and cloud based solutions with possible hybrid environments to meet corporate policies.
  • o The solution involved reviewing current messaging systems including Exchange 2010, Cisco, Google, Microsoft BPOS S D, now known as Live365 and Zimbra.
  • o The Secondary Applications JM Family reviewed include: 2 Factor Single Sign-on, Mail Hygiene, Security/Encryption, and Achieving/Compliance/E-discovery from vendors like RSA, McAffee, Symantec, IBM and Proof Point.

Confidential

Director/Senior Messaging/Systems Engineer Consultant

  • As head of professional services group for Google Apps, I supported both pre and post-sales dealing with the migrations IBM/Lotus Domino system, MS Exchange BPOS to Google mail and Apps.
  • Pre-Sales side I acted as the sales engineer to address issues dealing with their current in-house solutions and externally hosted cloud mail solutions and address migration issue to Google Apps.
  • On the post sales side, I managed, supported and implemented the project onsite while working as both a dedicated PM and Lead Technical resource for the migration.
  • Responsibilities included creating and managing a technical MS project plan that communicated and managed both technical expectation and resources.
  • Helped architect and plan the migration to work seamlessly.
  • Managed the relationship with clients and their expectations during the install and rollout period.

Confidential

Project Manager/Senior Messaging/Systems Engineer Consultant

  • As part of the professional services group, supported post-sales efforts and dealt with coexistence and migrations tools between IBM/Lotus Domino system, MS Exchange, and Google mail.
  • Migrations included both in-house solutions and externally hosted cloud solutions like Microsoft Online MSO or Google.
  • On the post sales side, managed, supported and implemented BinaryTree CMT for Coexistence and CMT Universal.
  • Help to manage the project onsite while working with a PM from both the Client and Binary tree.
  • Responsibilities included creating and managing a technical MS project plan that communicated and managed both technical expectations and resources.
  • Helped architect BinaryTree's software platforms to work on the both the Domino and Exchange servers for a successfully deployment of email coexistence and user migrations.
  • Managed the relationship with clients and their expectations during the install and rollout period.
  • Worked closely with both our support group and R D department to solve any problems or bugs with the software.
  • Clients included: Dusan Notes to MSO , Linde Exchange to Notes , WSIB Canada Notes to Exchange and JP Morgan Chase Notes to Exchange .

Confidential

Project Manager/Senior Messaging/Systems Engineer Consultant

  • Advisory role in selection of email platform
  • Evaluated third party solutions such as GSX, Enterprise Vault, and Unlimited mail for archiving, compliance and security systems.
  • Investigated and Setup test environments to either migrate to Domino r8 or Exchange2007/Outlook2007 including the use of either BinaryTree or Quest migration tools.
  • Helped to PM the project plan with the client's senior management to understand both the resources and cost associated with this project.
  • Responsibilities included creating and managing a technical MS project plan that communicated and managed both technical expectation and resources for the test environments.
  • Managed and implemented a Domino redesign to stabilize the current environment.
  • Handled the day to day 3rd level support for about 1500 mobile and office based users on Domino/Notes r6.5 and Outlook2003.
  • Daily responsibilities included server maintenance, directory and ID management and Server management 2 SMS, 13 Production Servers, 3 Development Servers including 2 Sametime and 2 BES 4.1.5

Confidential

Project Manager/Senior Messaging Administrator

Performed assessment of Atlas Copco North America/Global Notes/Domino infrastructure. Reviewed and analyzed the current operating environment of the Notes/Domino network architecture, operations and support, and operational policies and procedures, and developed gap and risk analysis.

Daily responsibilities included server maintenance log checking, directory and ID management of over 25 Domino Servers in North America including 2 BES 4.1.4 , 2 Exchange 2003 servers, E-Systems filters and Trend Micro Anti-Virus software hosted offsite at IBM data centers.

Deployed Mobile Directory Catalog to 1200 users

Worked with acquired firms to migrate them to Domino/Notes from Exchange or other Email system.

Including managing the project onsite while working with dedicated resources to help with the hands on work.

Responsibilities included creating and managing a technical MS project plan that communicated and managed both technical expectation and resources.

Provided 3rd level support for a user population of 5000 mixed mobile and office based employees in the Americas.

Confidential

Project Manager/Senior Messaging Administrator January 2007 to June 2007

Help to manage the project onsite while work with a dedicated PM from the Client.

Responsibilities included creating and managing a technical MS project plan that communicated and managed technical expectation, resources and costs.

Architected and upgraded from r6.5.4 to r7.0.2 including removal of all Unix Sendmail server, to removal secondary mail systems.

Helped redesigning the WAN/LAN infrastructure

Helped to implement the proper corporate firewall settings for Domino with SSL for IMAP, POP3 and HTTPS.

Ensured business has appropriate security and data backup procedures in place including hardware redundancy for Domino servers including Notes Journaling for Compliance.

Daily responsibilities were to teach the current IT staff on how to support Domino/Notes: server maintenance, log checking, directory and ID management for 5 Domino Server and Trend Micro Suite software.

Supplied general 2rd level support to the office for Notes and Outlook 2003.

Confidential

Project Manager/ Senior Messaging/Systems Engineer On and Off from Nov. 1999 to Nov. 2007

Managed several the project onsite while work with a dedicated PM from the Client.

Responsibilities included creating and managing a technical MS project plan that communicated and managed both technical expectation and resources.

Architected a secure e-commerce infrastructure on Lotus Domino r5 and upgraded to r6.5.4 and than r7.0.2

Architected the WAN/LAN infrastructure with Compaq servers on Win NT and have upgraded to Win 2000sp4

Designed and implemented multiple corporate firewalls

Implemented VPN for secure internet access to corporate network.

Ensured business has appropriate security and data backup procedures in place including hardware redundancy

Managed Internet security for a high-volume site including maintaining firewall, application security and server security

Helped with change management: managed upgrades to current Operating Systems and provided for additional bandwidth needs by changing ISPs as necessary

Daily responsibilities: server maintenance, log checking, directory and ID management

Supplied general support to the office, which has a mixed setup of Win2000, WinXP, Notes and MS Office 2003 including Outlook2003.

Confidential

Senior Consultant

As a member of the Lotus Notes global support group, I was one of the technical leads in a project to debug and roll out a corporate wide client upgrade from r5.x to 6.5.

Implemented features within the rollout such as Notes roaming, standard desktops and bookmarks

Confirmed that Partners, Lawyers, and support staff were linked by having the correct databases on their updated desktops and current links to the appropriate databases, calendars, mail files and personal address books.

Responsibilities included updating the new hierarchies in both the NAB and personal address books to ensure continuous mail flow.

Confidential

Project Manager/Senior Consultant/Compliance System Engineer

As part of the professional services group, supported pre and post sales efforts and dealt with IBM/Lotus Domino system issues that might arise.

Managed the project onsite.

Responsibilities included creating and managing a technical MS project plan that communicated and managed both technical expectation and resources.

On the post sales side, managed, supported and implemented the Email Compliance and Operational Platform of AXS-One, Inc.

Architected AXS-One, Inc platforms to work on the WAN/LAN infrastructure where client hardware and storage systems including Centeria, San's and NAS Systems were located in different locations and tied them back to a central location.

Successfully deployed AXS-One compliance software and upgrades to several clients.

Managed the relationship with clients and their expectations during the rollout period.

Worked closely with both our support group and R D department to solve any problems or bugs with the software.

Clients included: New York Life, West LB, CountryWide, SIAC ..

Confidential

Project Manager/Senior Notes/Systems Engineer

Help to manage the project onsite while work with a dedicated PM from both the Client and Binary tree.

Responsibilities included creating and managing a technical MS project plan that communicated and managed both technical expectation and resources.

Migrated from a Cisco Pix Firewall to a WatchGuard Firebox.

Added a more secure VPN and Spam email control to protect the LAN.

Performed a network infrastructure assessment of the current environment with regard to bandwidth and architecture, and wrote a recommendation.

Reconfigured several of the switches and hubs in order to improve performance and improved internal security.

Deployed several additional Dell 3348 switches into the architecture.

Developed information security policies and procedures and performed network security vulnerability testing.

Redesigned and cleaned up existing Lotus Domino environment, including consolidating r4.x servers to 6 r5.0.8 Servers. Also updated NT4sp6a and Antivirus software on Dell Servers.

To secure environment, changed current naming conventions including a full migration to a new Certificate and Organization with Domino/Notes.

Implemented NT security, Norton Antivirus for Notes, and deployed PCAnywhere.

Stabilized old clustered mail servers.

Re-architected the Lotus Domino environment for the new office to take advantage of the present and new infrastructure.

Architected and Migrated from Domino R5 to Exchange 2003 and assisted in the implementation of Active Directory.

Helped redesigning the WAN/LAN infrastructure for the new Email system.

Daily responsibilities: server maintenance, log checking, directory and ID management

3rd level support for a user population of mixed mobile and office based employees using Win2000.

Managed both internal staff and external consultants in deployment of Lotus Notes/Domino.

Confidential

Expert Witness

  • Retained as a consultant by a forensic technology firm.
  • Led effort to determine the authenticity of several emails, which were critical pieces of electronic evidence, leading to the resolution of multi-million dollar litigation.
  • Constructed Lotus Notes and Microsoft Outlook test environments to explore arcane issues relating to ESMTP time-stamping and the generation of Lotus Notes document id numbers.
  • Performed research of mail logs, proving the security or security holes in Lotus Domino/Notes and Microsoft Exchange/Outlook mail transmission. Documented results.
  • Using the results of the forensic analysis including significant data recovered from deleted file space and the information generated from the test environments, reached expert conclusions regarding the authenticity of the different versions of these critical e-mails.
  • Project included: Documentation and research of mail logs, verifying ID and Security Tags, and proving the security or security holes in Lotus Domino/Notes and Microsoft Exchange/Outlook mail transmission.

Confidential

Senior Messaging Consultant/Full Time

Project Manager/Corporate Business and Market Senior Analyst

Redesigned infrastructure and processes involved in the mass e-mailing system called Medpulse with a subscriber list of over 3 million.

Redesigned and cleaned up existing Lotus Domino environment, including 5 Compaq server rebuilds and updates including NT4sp5, Y2K testing and Lotus Domino r 4.6.5a,

Changed current naming conventions

Stabilization of the clustered mail servers and load balancing of the SMTP/MTA servers.

Re-architected the Lotus Domino environment for the new office to take advantage of the present and new infrastructure.

Did a case study on redesigning a mass mailing system in Notes.

Implementation of Domino.Doc r2.5a, NT security, Norton Antivirus for Notes, Backup and Disaster recovery plan, deployment of PCAnywhere and Domino r5 test environment

Managed the test and production environments for domino.doc which include the design, workflow, client rollout and the daily administration of the product for the Legal and Editorial staffs

Managed, planned and estimated budget for current project to migrate to MS Exchange/Outlook.

Other Projects included: Network Security and setting and documenting the global IT Standards, Policies and Best Practices for the newly merged firm.

Daily responsibilities: server maintenance, log checking, directory and ID management

3rd level support for a user population of 1250 mixed mobile and office based employees.

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