SUMMARY

• Driven Project Management professional with achievements championing Enterprise - wide Process Improvements, Data warehousing, Data Analysis/Management, Business Intelligence & Change Control Management in matrixed organizations with onshore and offshore teams. Excel at blending a strategic and tactical approach to project leadership with multi-functional strengths and ability to communicate effectively across business domains. True collaborator who builds consensus and know how to tailor messages to distinct audience.
• Expert in process implementations for complex multi-site/systems programs and initiatives with proven ability to govern, setting precedents and drive to generate substantial revenue, productivity and quality improvements by delivering well processed/managed on-budget and on-time projects by routinely leveraging project and product management skills, and structured SDLC methodology expertise.
• Experienced in E2E consumer/commercial software and market segment partnership alignments and negotiations. Proven track record of strong team building, development, process efficiency, and great client service focus with the passion for IT and business process collaboration.
• Experienced in leading/delivering enterprise applications software or solution initiatives with strong vendor negotiation skills. Strong understanding of software/business development cycles, Waterfall, and a strong believer of business market analysis/development with innovative trends practices to stay inline with the market place future.
• Strong business analytical and alignments skills with extensive expertise in governance of multiple teams. Experienced in performing detail analysis for translating market trends with customer buying attitudes to introduce/improve current and new processes for the organization to stay ahead in today’s comparative market place.
• Excellent interpersonal, collaboration, and problem solving skills, owning and driving projects to successful conclusions.

PROFESSIONAL EXPERIENCE

SR. PROJECT MANAGER

Confidential, Chicago, IL

Responsibilities:

• Largest equity derivatives clearing organization in the United States and operates under the jurisdiction of both theSecurities and Exchange Commission(SEC) and theCommodity Futures Trading Commission(CFTC)
• Managed projects for the world s largest equity derivatives clearing organization. As a Sr. Project Manager, led multiple projects in the Business Operations, Compliance and Risk areas.
• Managed and successfully Implemented organization wide Workday time tracking solution with Microsoft Project Integration working closely with SEC regulators as part of system remediation program.
• Managed and successfully implemented a $25B Escrow Program working with industries top 20 banks and brokers including New York Bank of melon, State street, Northern Trust, JPMC, CITI, UBS etc. generating 130MM+ revenue for the organization and decommissioning the legacy escrow system.
• Led the organization wide AWS Cloud implementation program working directly with CIO, managing top vendors such as Amazon and HP Cloud technology partners establishing a Cloud platform complying with regulatory requirements.
• End - to-end coordination & Status reporting of projects, program and portfolio s to senior management and corporate committee members.
• Collaborate with Vendors, Banks, Business users and technology, author or oversee development of project artifacts and schedules.

SR. PROGRAM/PROJECT MANAGER

Confidential, Northbrook, IL

Responsibilities:

• Collaborated between Business, Vendor, Product Delivery, ABI Program and Operational teams.
• Lead planning process and guided Windows 2008-2012 migration through complex systems and data center consolidations including Data warehousing, BI, BI Reporting, eCom, vendor application integration’s etc… ; several cost reductions, agent productivity and optimized change management initiatives.
• Provided leadership and direction for application solution design updates and documentation, change controls, integration and system testing, Operational Readiness, Deployment Planning, Performance Monitoring, and Disaster Recovery project deliverables.
• Managed, mitigated and communicated risks, issues, change controls. Identified front and backend system interfaces, dependencies and handoffs. Liaise with Business and Program Sponsors for weekly status, manage scope and escalate decisions needed.
• Coordinated with enterprise infrastructure teams for hardware/software requirements /training for end users.
• End to End Project management including proposal preparations, SOW preparation, overall execution strategy, Roadmap definition for migrations, project planning and execution, application development/ supports along with project kick off’ s, project reviews, milestone & deliverables.
• Unified project documentation and streamlined internal communications while leading development of 500 + servers for windows and a full plat form of Ecommerce working with a verity of external vendors.

SR PROGRM/PROJECT MANAGER

Confidential, Des Plaines, IL

Responsibilities:

• Managed migration of WCS to Order Management System (OMS), an enterprise system handling 200K+/- orders a day from .com, store systems and all other channels.
• Resolved conflicts by demonstrating leadership and appropriate decision-making competencies with the resources assigned to the project.
• Negotiated with LOB stakeholders and clients on issues, resolutions, timeline, budget, and process improvement concepts. Demonstrated management presence, professionalism, and articulated our LOB participation in enterprise releases, and cross referenced any challenges and constraints stemming for their activities within our projects.
• Routinely partnered with enterprise release program management team on continuous improvement opportunities, and represented my team on overall release decisions and direction. Proactively identified potential issues/impacts to other BU’s & software development teams that needed resolving.
• Managed team of project managers with projects ranging from $100K - $5 million, with overall multi program revenues reaching over $200 million at STAPLES and its subsidiary QUILL Corp.
• Managed system performance testing and system enhancement, which led to+36% business revenue.
• Created and implemented new processes for finical tracking and delivery with great results of 11% in cost reduction.
• Ensured projects are completed within established time schedules, and the objectives conformed to corporation and line of business standards, operations objectives, user experience, and budgets.

TAM Systems

Confidential, IL

Responsibilities:

• E2E management of TAM (Total Agency Management) program with project releases including: resources planning & forecasting, scheduling, budgeting, communication planning, escalation, quality assurance utilizing MDM and implementation management.
• Oversaw and facilitated National Insurance Services and TAM program management activities including but not limited to Agile Management releases using SCRUM methodologies, and running SPRINTS as a Scrum Master.
• Communicated status updates and metrics reporting to executive management and key stakeholders.
• Routinely negotiated with LOB stakeholders and clients on issues, resolutions, timeline, budget, and process improvement concepts, and resolved conflicts by demonstrating leadership and appropriate decision making competencies with the resources assigned to the project.
• Generated key release metrics to measure against pre-defined objectives and communicated progress against objectives, and opportunities for improvement.
• Routinely partnered with enterprise release program management team on continuous improvement opportunities and represented my team on overall release decisions and direction.
• Provided direction and mentoring to team members to opportunities for career advancement and growth.

SR PROJECT MANAGER

Confidential

Responsibilities:

• Led initiative of implementing MS Project Server to have centralized project management and collaboration tools for the PMO.
• Took initiative to establish Netways PMO. Created and implemented new processes for finical tracking and project delivery with great results. Ensured projects are completed within established time schedules, the objectives conformed to the corporation and line of business standards, operations objectives and user requirements. Delivered status updates and metrics reporting to executive management and stakeholders.
• Routinely partnered with ERP management team on continuous improvement opportunities, and represented my team on overall release decisions and direction, establishing key success indicators and managed trade-offs between scope, quality, time and cost
• Managed 8-10 projects, including 2 enterprise-size projects for the bank, reporting and database upgrade, delivering them on time, within budget at highest quality, and high level of customer satisfaction. Developed and refined member engagement metrics and strategies. Hired, mentored, coached and supervised a technical team and helped members take on greater responsibilities.
• Managed project budgets, tracked and approved all billable activity on the projects; managed all escalation and facilitated communication as appropriate with business owners and other stakeholders. Responsible for definition, development and operations of content management systems, ad tracking systems, e-commerce capabilities, portals, site infrastructure, membership systems and other supporting systems and services.
• Drafted policies, procedures and processes for onshore requirements gathering and scripting submission. Transferred inputs to offshore resources resulting in delivery of quality application packages.

PROJECT MANAGER

Confidential, Chicago, IL

Responsibilities:

• Responsible for entire project life cycle of different components and modules of Trad, an online system for processing Letters Of Credit (includes suite of products, such as: Import Letters of Credit, Export LC, DCL, Purchase Order) including: conception, design, feasibility, testing, implementation, debugging and modifications.
• Managed End To End Projects: TeamSite, Actuate Reports, E-Gain, Global Gateway and Siteminder Solutions.
• Lead cross-functional work to establish and track new item key performance indicators (KPI's).
• Validated relationship of application and infrastructure functionality to core business requirements and processes.
• Responsible for developing, defining, and reviewing business requirements, process flows, functional requirements, technical specifications, and performing data modeling for multiple projects.
• Performed quarterly & annual audit procedures/analysis related to Sarbanes-Oxley regulations.
• Worked with senior management on procuring new infrastructure and software solutions (E-Gain, Websphere, TeamSite, SiteMinder, Eperform, WebTrends, Mercator, Global Gateway Products) for Trad System and provided my technical expertise on the back-end system operations.
• Worked routinely with multiple cross-functional teams across the globe in Amsterdam, London, India, Singapore and Hong Kong on development, training, and support related issues.
• Managed QA Team for the processing of 1700 scripted applications for automated deployment, most of which were in-house or proprietary software.
• Coordinated processing of outputs from 30+ scripters, 6 of which were QA team direct reports and tasked with UAT and quality relative to processed scripts using MDM.
• Project output supported deployment of applications to 10,000+ desktops.

TECHNICAL SKILLS

Competencies: Project Management, Business Analysis, Financial Analysis, Marketing Analytics, Business Continuity, business accusation, Data Analytics, Data warehousing, Data Model Architecture, Enterprise Architecture, Contract Negotiations & Management, Cost Containment, Talent Development, Process Improvements, Quality Management, Change Management, Large Scale Deployments, Continuous Improvement, Agile Methodologies

Languages: Java, JavaScript, JSP, Java servlets, HTML, XML, Visual Basic, VBScript, C++, ASP .Net, SQL, Cobol

Software/Tools: IBM Web Commerce System, IBM WebSphere, MDM, Eclipse, JIRA, CRM, WORKLENZ, JBuilder, JDA, SAP, POS Systems, MS Visual Studio, MS Visual InterDev, Business Objects XI - Universe Designer and WebI, Crystal Reports 8, MS Excel, MS Office, MS Project, SharePoint, TOAD, Oracle SQL Developer

Databases: Oracle, MS SQL Server, MS Access

Trainings: Change Driven Methodology (Agile Scrum), Plan driven methodology (Waterfall)