SUMMARY

• Confidential is a Project Management Institute - certified Project Management Professional (PMP) who is experienced in creating order out of projects in chaos and an expert in using and mentoring others in Microsoft Project and Microsoft Project Server. Confidential has applied these skills successfully in multiple industries and internationally. Confidential ’s career has included fourteen years’ experience in the automotive industry, including extensive time supporting Confidential, an Agile Development project wif Ford, as well as a short assignment wif Daimler Chrysler.
• Confidential has experience throughout the entire product development lifecycle as both a Project Manager and a member of Program Offices.
• Confidential most recently served as an IT Project Manager for Confidential . In this role he successfully led projects which implemented new versions of call center software. He planned, facilitated, and participated in application testing wif users and provided coaching and troubleshooting expertise to users involved.
• Confidential documented existing processes and authored processes dat hadn’t been previously documented. Confidential participated in weekly Stakeholder and change Control Board meetings wif Ford clients and vendors.
• Confidential served in the Public Sector in two different areas. The first assignment was wif Wayne County as an IT Project Manager to develop RFP for professional services to upgrade the existing CityWorks software to add the Permits, Licensing and Land (PLL) software module and to manage the implementation of the PLL software module for use wifin the Wayne County Department of Public Services, wif budget of $250K. The second was wif the State of Michigan’s WIC program as a Process Manager to document the upgraded systems and processes used to administer the program.
• Confidential served as an IT Project Manager wif Ford Application Development and was certified as an Agile Team Facilitator.
• Confidential helped the Ford Global Capacity Planning Interim Solution Team make the transition to Agile methodologies and successfully complete their first four iterations of Release 11 and implementation in March 2014. Software versions were managed in Content Management system Accurev, tested, and released every three weeks.

PROFESSIONAL EXPERIENCE

Confidential Dearborn, MI

IT Project Manager

Responsibilities:

• Release Management for Application Development and Deployment projects to Ford Call Centers
• Document and standardize Release processes
• Perform some testing of software in multiple environments
• Lead small infrastructure implementation projects

Confidential, Lansing, MI

Role: Process Manager

Responsibilities:

• Update the Systems Management Process and make it usable for the entire WIC Program
• Discover and write-up a description/definition of the systems dat interface wif Web-based MI-WIC
• Develop and document processes to effectively run the WIC Program; present these as a model for the rest of the States to use

Confidential, Detroit, MI

IT Project Manager

Responsibilities

• IT Project Manager for Department of Public Services (DPS), shepherded projects through Department of Technology process and methodologies
• Worked wif team and vendors to develop RFP for professional services to upgrade the existing CityWorks software to add the Permits, Licensing and Land (PLL) software module and to manage the implementation of the PLL software module for use wifin the Wayne County Department of Public Services, wif budget of $250K
• Facilitated requirements gathering needed for renewal of SCADA contract to be managed by AT&T
• Documented existing timesheet and security methods for all Wayne County Departments and DPS Divisions in preparation for contract to upgrade timeclocks wif Kronos solution
• Documented DoT processes in Visio for the first time and began to standardize them
• IT Project Manager for Application Development projects, implementing Agile concepts and tools for the Global Capacity Planning Interim Solution
• Status reporting to stakeholders via Clarity; update Cost Plans monthly; maintain and follow-up on issues/defects
• Lead virtual international project team, establish tasks under User Stories in Rally tool, conduct daily status meetings, establish and document project processes
• Coordinated release of tested software out of Content Management tool Accurev
• IT Project Manager for Application Development projects, shepherding them from Kickoff to Release through Content Management tool Altiris
• Status reporting to stakeholders and Project Control Board
• Assemble project team, establish milestones, conduct weekly status meetings, work wif team to identify and resolve issues

Confidential, MI

Infrastructure Project Manager

Responsibilities:

• Infrastructure Project Manager for Data Center Infrastructure upgrade projects
• Create/Document standardized processes
• 1 Plan and begin execution of MS Public Key Architecture
• Manage issues and timing for engine software development programs
• Discovered and documented processes
• Modeled and implemented the first Project Plan document and MS Project Schedule for Chrysler Controls Engineering

Confidential Pontiac, MI

End User Computing Project Manager

Responsibilities:

• Altiris Infrastructure Lifecycle Management
• Managed and updated Remedy Incidents and Change Requests on 140 End User Computing application upgrade projects
• Led and tracked 38 projects for replacement of backup servers using Altiris software and assisted clients in connecting to those new servers where necessary
• Created/Documented standardized processes
• Account Change Manager for Scope of Work and Work initiated projects
• Facilitated Project Change Control Board meetings wif Symantec reviewers, reviewed Project Change Requests (PCR’s)
• Participated in IT Steering Committee meetings wif Symantec executives, introduced PCR’s and captured decisions/action items
• Participated in Internal Review meetings for PCR’s wif HP Contract Management
• Prepared/edited PCR’s going to Internal Review and worked wif the PM’s to revise
• Process Creation and Documentation
• Coaching and mentoring PM’s and Program Managers on Change Process

Confidential Auburn Hills, MI

Project Management Subject Matter Expert

Responsibilities:

• Liaison from EDS Project Management Office to Ahold Project Managers, Conduct Project and Program Healthchecks, Perform Schedule Analysis
• Updated and revised Project Manager’s Procedures using iWeb and KnowledgeCentre; integrated LPMO and existing Ahold and EDS corporate processes; customized and maintained PM templates
• Maintained PCI Integrated Programme MS Project Schedule(33 Aldea Requests, 2068 tasks) and coordinated documentation(67) submission for PCI Assessment
• Project Manager for EUC/Network/Cross-Functional projects
• MS Project Schedule template creation/ maintenance, MSPS SME, coaching PM’s and team in how to effectively use schedules
• Process Creation and Documentation
• SAP WBS code development support and consulting

Confidential, MI

Program Scheduler

Responsibilities:

• Created the first GDT Consolidated Release MS Project Schedule and schedule management processes to support it, standardized files and terminology, worked wif team to streamline and trained users on processes, managed migration of Programme Office to MSPS
• Created processes to maintain and provide Release schedule dates for reporting status to GDT Steering Committee; wrote and documented internal processes
• Maintained and updated PgO infrastructure which relied heavily on eRoom technology
• Incorporated Tower tasks into over 2000 line master transition MS Project schedule for this Megadeal pursuit and developed ongoing schedule management and status updating processes
• Developed Year One schedule for the transformation and schedules for Service Delivery Centre projects