SUMMARY

• 7+ years of experience: large scale transformation projects, project management, change management, implementation, and strategic business planning experience
• Excellent communication skills, stakeholder management, conduct steering committee and executive steering committee routines
• Ability to manage quality, risk, issues, planning, business continuity, event/schedule management, project KPI/metrics, reporting and compliance from project management perspective
• Experience and deep understanding of Waterfall, Iterative and Agile methodologies
• Proven experience working and interacting with every player and aspect of Infrastructure, Software and Application Developmentlife cycle
• Experience managing elevated risk, high profile, large projects across multiple lines of business
• Experience with Project Management tools such as MS Project, Excel, JIRA, etc.
• Experience and Ability to perform and manage the UAT/ SIT process and reporting
• Manage medium or small projects. Use PMI Project Management standards to deliver projects on time, within budget, and with agreed upon functionality and quality to internal client.
• Develop, implement, and monitor technical project plans. Identifies deliverables, milestones, and tasks for the project(s).
• Facilitate Daily Stand up with Development Team to complete Story Pointing, Estimates and Timelines.
• Plan and integrates schedule, resources, and deliverables with IT departments and vendors.
• Indirectly manage team members. Work with resource/department manager to ensure adequate resources are in place.
• Maintain current knowledge of IT development methodology, architecture, and related standards.
• Respond to and facilitate the resolution of development issues in a timely manner.
• Participate in special projects and performs other duties as assigned.
• Strong written and oral communication skills
• Strong analysis and problem - solving skills
• Strong planning and organizational skills
• Advanced knowledge of the financial services industry

PROFESSIONAL EXPERIENCE

Confidential

ITSM Project Manager

Responsibilities:

• Partner with Business Managers, Technology Managers, and Project Team Members on all phases of initiatives to ensure SoR SACM priorities are managed and align with the overall Program objectives
• Manage PMO and Technology Processes for the Mainframe and Business to Business System of Record initiative impacting the enterprise
• Lead the escalation / communication of risks and issues as appropriate
• Manage the design, implementation, updates, and coordination of Project Task, Deliverables, and Milestones
• Responsible for all PTO, PTB, Nexus, Release Management, SACM/ IT Governance, and Project Tollgate deliverables.

Confidential

IT Project Manager

Responsibilities:

• Managed all task associated with the creation, review, and approval of the Project Definition, Scope, and Business/ Functional Requirements Documentation
• Managed Project Plans and Hour Estimates using Project Server; break out hour estimates provided by function at the task/resource level and setup the agreed upon project schedules
• Managed all deviations from the planned project hours and schedule. Monitor actual vs planned hours by task, scheduled completion dates vs remaining hours, and actual hours vs task complete percentage

Confidential

IT Project Manager

Responsibilities:

• Planned and drove the execution, and the closeout of projects to include: cost, schedule and technical performance
• Produced of all artifacts documenting the project life cycle process (Project Mgmt Plan, Forecast, Risk Register, etc.)
• Ensured all aspects of the projects are communicated effectively to the appropriate stakeholders
• Completed Control Change activities and communicated these activities to appropriate stakeholders in a timely manner

Confidential

IT Project Manager

Responsibilities:

• Midrange, Mainframe, and Storage Infrastructure Solutions; helped LOB/BTG effectively manage their data so they could identify and reduce growing data related risk, both legal and operational, and implement data management solutions that would lead to significant reductions in data storage cost
• Served as customer liaison; provided services to help application owners manage their data (structured/ unstructured/mid range and main frame) throughout the entire data lifecycle, from inception to obsolescence and defensible deletion
• Actively managed project timelines, project expenses/financials (budget, actual, etc.), resource allocations, risk mitigation and contingency planning processes and notify the PMO and Project Sponsor when issues arise and develop

Confidential

Project Manager

Responsibilities:

• Created product / system vision/ scope and ensured its satisfactory completion, led the effort to elicit and document requirements from appropriate stakeholders, and supported the implementation of requirements through development, testing, training, release management and application support; which included coordinating project definition, facilitating feature/function prioritization, defining requirements with internal and external customers, assuring development efforts were aligned with business expectations and ensuring solutions were effectively integrated within theclient environment
• Responsible for Project Management related efforts as to the Install and Upgrade of Applications and Hardware/ Desktop Replacement Project, Install of Servers/ Files Servers Project, the transition of Users from the AD-BRK to AD-ENT Domain/ Active Directory Project; all done to ensure Compliance Regulatory as it relates to the Wachovia/ Confidential Merger

Confidential, Charlotte, NC

Business Reporting Analyst

Responsibilities:

• Wrote detailed description of user needs, program functions, and steps required to develop or modify computer programs and develop written business and functional specifications
• Prepared Ad hoc Reports (e.g. YTD expenditures, impacts to specific LoBs, consolidation opportunities DNP opportunities, impacts to specific applications, forecasting of upcoming power/network/cabling/storage requirements by site, etc.)

Confidential, Columbia, SC

Senior Business System Analyst

Responsibilities:

• Gathered, understood and documented Business Requirements; this included providing input to business units and ensuring that appropriate direction was taken in Design, Implementation, Quality, and Test
• Held responsible for providing support in identifying key manual work processes within Commercial Membership and Billing for automation and applying enabling technologies to create a more efficient work environment (Group and Individual Automation, TOTL/ CES System Transition)