SUMMARY:

• IT Project Management Professional, Certified Scrum Master and Release Train Engineer (RTE) with extensive experience in delivering successful projects and programs from requirements to production using both Scaled Agile and Waterfall Development Methodologies.
• I was responsible ensuring all new and updated products/services were available on all ordering platforms, including On - line, Mobile and Customer Representative Facilitated Orders for the Confidential Ordering Agile Release Train.
• I facilitated the move from Waterfall to an Agile Development Model.
• I coached development teams/product owners to successfully phase-in an Agile/Scrum Master methodology for Confidential .
• And at Confidential, I coached the Android and IOS teams to be more Self-Directing.
• I have received a Confidential Cyber Security for Project Managers.
• I have extensive experience working in the enterprise data bases.
• This experience includes working with the billing databases, ordering DBs and the customer relationship management databases.
• In the customer relationship DB, I worked with the data warehouse groups to ensure customer profiles were updated with new information such as Confidential loyalty point updates and purchases. I also worked with the DB teams ensuring changes required to the customer relationship record reflect any updates to programs/services that they were signed up for.
• I set up my projects to use Jira issue tracking, I worked with all team members to use Jira open issues and assign them the correct teams. For requirement questions,those were assigned to the client/stakeholder team and I would work with all to ensure issues were addressed.
• I create reports from Jira for presentation to Senior and Executive Management
• I train Junior Personal to use Jira/Confluence for tracking user stories and sprints.
• I am an excellent mentor for not only tool use, but the process and procedures (agile) behind the tools.
• I am a people oriented, problem-solver, with a strong combination of technical/interpersonal skills including communication, customer service, cross-functional relationship building, and a significant individual contributor as a team member.

AREAS OF EXPERTISE INCLUDE:

Project/Program Management

Scrum Master/Agile Coach/SAFe

Agile and Waterfall SDLC

Process Migration and Improvement

Leadership and Team Building

Configuration/Change Management

Jira/Confluence

MS Office/MS Project/VISIO/SharePoint

Lead Cross Functional and Multi-Application Design, Development and Test Teams Adobe Site Catalyst

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/Agile Coach

Responsibilities:

• SCRUM Master for mobile systems teams.
• These teams include the Product Owner, IT Team Dev/Test Team and the UX designer.
• I conduct all SCRUM ceremonies for both the iOS and Android Scrum teams.
• I work with the release train engineers on multiple systems to ensure harmonious deliver of IOS and Andriod apps into the app stores.
• I use Jira and Confluence, as the SCRUM Master for my Scrum Teams.
• I own and update these systems to ensure we can generate metrics for the Program Office.

Confidential

Project Manager/ Release Train Engineer/Scrum Master

Responsibilities:

• Acted as RTE to ensure successful delivery of all components of the Agile Release Train by ensuring Agile Processes are followed; by removing impediments that jeopardize Sprint delivery; and by facilitating all Agile Release Train Ceremonies, including Release Planning and Scrum of Scrums.
• Utilized Kanban and facilitated ceremonies for ‘Just in Time’ Software Development efforts such as price hikes and required regulatory updates
• Work with Stake holders to review Adobe Site Catalyst Metrics to create Requirements/User Stories for implementation
• Acted as liaison between Stakeholders/Clients and IT Organization to ensure understanding of requirements/User Stories
• Educated and Coached Teams on Agile Methods and how they can be used in the Confidential software development projects as we transitioned from Waterfall to Agile Development Methodologies
• Led Scrum Activities such as User Story Definition, Backlog grooming, Sprint content definition and Daily Scrum Stand-up Meetings.
• Performed BackLog Grooming with Product Owner
• Produced Burndown Charts/Metrics for Senior Management Reporting
• Procure required hardware and third-party software.
• Develop Roadmaps/Project Plans to track Project/Product Deliverables
• Collaborate with all Stakeholders/Product Owners to address and resolve all pre-and post-production issues.
• Prepare, Provide and Present Project status reports to Senior Management.

IT Financial Manager

Confidential

Responsibilities:

• Managed and Reported to Executive Management Budget Status for Multiple Programs/Teams for projects exceeding $100M Budget for Retail Consumer programs.
• Tracked all financial aspects of programs throughout development life cycle.
• Provided financial status reports to senior management including burn rate and predicted overspend.
• Led annual IT business case estimation process.
• Coordinated with multiple development teams to provide project estimates to ensure projects were properly funded.
• Designed and Implemented new processes to reduce system build time for a complex desktop and Web Based Customer Care System from 2 Days to less than 2 hours.
• Wrote and delivered performance reviews for up to 20 direct reports and monitored performance improvement plans when required.
• Supervised configuration management for complex desktop and web based customer care and ordering systems.

Confidential

Associate Director - Release/Configuration Management

Responsibilities:

• As a Change Agent; I implemented ISO/SEI-CMM Compliant Release/Configuration and Change Management Processes, by influencing Executive Management that CMM and ISO Compliant Configuration Management were required to ensure continuous growth and maturity of the Confidential Development Methodology.
• Procured, defined processes and implemented Enterprise Wide Configuration Management Tool Set.