PROFESSIONAL PROFILE

• 12+ years of combined industry experience as an IT Project Manager(PM)/BusiessSystem Analyst(BSA)/ Business Analyst(BA)/ Business Rules and Java Developer, Business Process Analyst with solid understanding of Software Analysis, Design and Development, IT Project Management, Business and System Analysis, Requirement gathering, Business Process Modeling.
• 10+ yearsof experience working withFortune 50companies
• Extensive experience in diversified industry sectors including SoftwareProduct Development, Mortgage, Credit Cards Services, Investment Banking, Bonds and Equities.
• Full life cycle Software Development (SDLC) experience including initial Analysis and Design, conversion into Business and Software Requirement Specifications; Development and Testing as per the RUP’s Iterative Software Development Life Cycle process.
• Full understanding of Rational Unified Process (RUP) using Rational Rose, Requisite Pro, Unified Modeling Language (UML), Object Modeling Technique (OMT), Extreme Programming (XP), and Object Oriented Analysis (OOA).
• Excellent Business writing skills in Business requirements document (BRD), USE Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Systems Requirements Specification (SRS), Solution specifications Documents.
• Highly proficient in interacting with business users to identify information needs and initiating process changes, gathering requirements and authoring Use Cases, Use Case diagrams, Sequence diagrams, Activity Diagrams, Collaboration diagram, Class diagram, State - chart diagram, Component diagram, Deployment diagram based on UML methodology using CASE tools like Rational Rose and MS Visio.
• Extensive experience in the development, implementation and integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills.
• Extensive experience in the Business Rules development in Rule Studio/ Rule Designer for building business/technical rules and functions, Decision tables, Decision trees using BAL/IRL
• Strong experience in both IT & Business roles of BRMS (ILOG JRules/ODM).
• Working knowledge of other Business Rules Management Systems like FICO Blaze Advisor and DROOLS.
• Conduct Joint application design (JAD) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and email, to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Excellent Team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
• Outstanding communication skills and ability to work effectively with technical teammates in order to translate business requirements into an effective technical solution and serve as an effective communication channel between the key IT personnel and business stakeholders
• Portfolio Analysis, Mortgage Loan Servicing, Mortgage loan origination, Mortgage Loan underwriting, Asset management, commercial risk management.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Ability to learn fast and learn continuously, work in fast-paced, dynamic and challenging work environments under tight timelines that demand high work efficiency and performance and still be able to produce deliverables that meet high quality standards following the best known practices.

TECHNICAL SKILLS

Operating Systems: Win 8/NT/XP, UNIX, SUN Solaris

Languages: Java, C, C++, SQL/BQL BAL/IRL, HTML, XML, XSD, XSL, UML

Databases: Oracle 9i, MS SQL server, MS Access, IBM DB2

Tools/Technologies: MS Word, Excel, Notepad++, MS Project, MS Visio, Rational Rose, RequisitePro, DOORS, Blueprint, ALM, Winrunner, Loadrunner, IBM Websphere ILOG JRules (BRMS), IBM Operational Decision Manager (ODM), DVS, TSYS, TOAD,EJB, JMS, JDBC, Clearcase, Clearquest, Tomcat, Apache, Web Services, SOAP, WSDL

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/ Systems Analyst

Responsibilities:

• Managed requirements in Blueprint requirements Management system.
• Created SRD (System Requirements Document) with the system hardware and middle-ware requirements.
• Responsible for the definition and the scope of the business requirements for the application to be deployed.
• Worked with the System Architect to make update the architecture diagram, physical diagrams and others using tools like MS-Visio.
• Updated the environment spreadsheet with server details, staging details and locations, memory/heap/cache requirements, data and data control requirements, Load tables/views,
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensures that critical components are not missed.
• Provide initial LOE (Level of Effort) for resources, time and cost for new business requirements/changes (IT Estimation)
• Interacting with the developers on resolving the reported bugs and various technical issues.
• Involved in analyzing System and Functional Specifications, Use Cases, Business Requirements, Identifying Test Requirements, Design Test Cases, Test Scripts, Test Data, and Test Plans and execute Test Runs
• Created data models- conceptual, logical and physical data models.
• Conducted regular walk through with the developers and QA Analysts
• Interacting with users and assigning roles to users for user acceptance testing and taking feedback from them.
• Worked with the performance testing team to has out details on testing strategy and plans.

Confidential, Bethesda, MD

Project Manager/ Rules Systems Analyst

Responsibilities:

• Worked with the clients to hash out their needs and how our technology platforms can solve their requirements and help with increasing their revenues.
• Conduct high level brainstorming and business requirement sessions and publish Scope, Gap Analysis and Business Requirement documents.
• Prepared the end to end project plan including design and development phases with balance of time, cost and quality, highlighting the critical paths.
• Worked with the business and development teams on Functional Design. Conduct JAD (Joint application Development sessions), Functional Design sessions with the business leads, business users, developers and testers and publish impact matrix, traceability matrix and FRD (Functional Requirement Documents) including UI design.
• Identify issues as they emerge throughout implementation projects, recommend course(s) of action for issue resolution, and keep management informed of potential project impacts
• Maintain Risk Register to keep track of potential upcoming risks, dependencies and the mitigation plan
• Conducted regular walk through with the developers and QA Analysts
• Capture and track the bugs to the resolution as they arise in the QA and UAT testing phases

Confidential, Herndon, VA

Lead System Analyst/ Rules Analyst

Responsibilities:

• Using MS Visio, constructed Business Process Model, System Design Document working with the architects, and Java EE developers
• Interact with the Business leads to convert requirements documents into Functional Specification.
• Developed Solution Specification Document in DOORS (Dynamic Object-Oriented Requirements System) from Business Requirements for various business rules.
• Linked System Specs with Business requirements and business requirements with Business rules and other data modules to create Traceability matrix.
• Performed analysis on existing rules in other applications like Early Check (EC), Loan Delivery (LD/LDNG) to optimize them and bring them over to CBRS.
• Analysis on Edit rules and complex calculations (derived rules) that were at different levels, loan, pool, commitment, unit etc
• Updated Solution Specs for data models- CLDF (Common Loan Data Format) and IDM (Internal Data Model) XML schemas, CBRS Request/ Response Schemas
• Developed CBRS’s context diagram and other process flows like CBRS’s Workflow manager
• Developed Rule flow diagrams and created them in ILOG JRules.
• Identified different Business Objects and classes with their verbalization and created BOM (Business Object Model) based on which XOM (Executable Object Model) was created by the Development team.
• Build Business rules in BAL (Business Action Language), Technical Rules in IRL(ILog Rule Language), Business Decision Tables and Decision Trees, Business functions in ILOG’s Rule Team Server (RTS) and in ILOG’s Rule Studio.
• Created Business rules queries using BQL (Business Query Language)

Confidential, Wilmington, DE

Business Rules and Java Developer

Responsibilities:

• Developed Rule flow diagrams and created them in ILOG JRules.
• Identified different Business Objects and classes with their verbalization and created BOM (Business Object Model) based and XOM (Executable Object Model)
• Build Business rules, Business Decision Tables and Decision Trees, technical rules and technical functions in ILOG’s Rule Team Server (RTS) and in ILOG’s Rule Studio.
• Worked with IBM consultants and attended their training workshops on ILOG.
• Created Business rules queries using BQL (Business Query Language)
• Used IBM’s Decision Validation Services tool (DVS) to create test data, test scripts and run the testing and simulation against entire suite of business rules and compared them various KPI (Key Performance Indicators).
• Conducted JAD sessions with multiple IT blocks (responsible for upstream and downstream applications) and designed End to End Business Process Models.
• Gathered requirements from Finance’s Central Pricing group and converted them into functional specifications and business processes.
• Conducted functional and technical specifications walkthroughs with Development and Testing teams and make sure they understand the requirements at technical level.
• Designed and developed Use Cases, Activity Diagrams, using UML and Business Process Modeling.
• Defined many actions and action sequences in TSYS that can be executed on customer’s account once predefined criteria defined by Finance are met on the account.
• Assisted with user testing of systems (UAT), with developing and maintaining quality procedures, and with ensuring that appropriate documentation was in place.
• Manage implementation requirements and tasks, according to project plan and scope definition.
• Perform Current Sate Analysis, Desired State Analysis and Gap Analysis.
• Provide application functionality and consulting expertise to the team, including suggestions for business process improvements
• Identify issues as they emerge throughout implementation projects, recommend course(s) of action for issue resolution, and keep management informed of potential project impacts
• Communicate project status and feedback regularly with JPMorgan and the client’s manager
• Worked on creating financial reports by querying backend databases using SQL.
• Provide feedback (e.g., software issues or enhancement ideas) to product managers
• Worked with rewards area to create vendor management specifications

Enviornment: SAS, IBM Websphere JRules BRMS, TSYS, J2EE. Oracle

Confidential, Wilmington, DE

Lead Business System Analyst

Responsibilities:

• Responsible for the definition and the scope of the business requirements for the application developed.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensures that critical requirements are not missed.
• Provide initial LOE (Level of Effort) for resources, time and cost for new business requirements/changes (IT Estimation)
• Created Use Case Document, functional specification documents and user interface design document to elaborate user experience taking into account the business objective
• Developed User Interfacedesigndocuments as part of functional specifications. Created Screen mock-ups using MS Visio and MS Paint
• Using MS VISIO to construct Business Use Case Model and Business Process Model.
• Interact with the Business Users to convert requirements documents into Functional Specification Document.
• Interacting with the developers on resolving the reported bugs and various technical issues.
• Involved in analyzing System and Functional Specifications, Use Cases, Business Requirements, Identifying Test Requirements, Design Test Cases, Test Scripts, Test Data, and Test Plans and execute Test Runs
• Created data models- conceptual, logical and physical data models.
• Conducted regular walk through with the developers and QA Analysts
• Interacting with users and assigning roles to users for user acceptance testing and taking feedback from them.

Confidential, Wilmington, DE

Lead Business Analyst

Responsibilities:

• TRANSFORM BORROWING-Scalable late fee/ Over-limit fee, Alerts set-up, Early pay Discount, Defer-Pay, The purpose of the Transforming Borrowing Initiative is to go beyond the current offerings in the marketplace to provide consumers with a valuable, relevant borrowing experience, which develops a positive ongoing relationship with Chase. We will be employing a new doctrine in order to create life-long engaged relationships with our customers, while delivering what matters, resulting in a transformation of the way consumers feel about the borrowing experience with Chase.
• Card Level Control (Multi-Card Structure): The objective of enabling Card Level control was to develop a set of core capabilities across all products that would provide the Primary Cardholder the ability to allocate a portion of their credit line to authorized user(s) with controls for each sub-account.
• Acquisition Marketing Production System Redesign: The intent of the Acquisition Marketing Technology Process Redesign was to obtain an enhanced solution that more readily meets Acquisition Marketing needs today and in the future. The goal was to acquire as many profitable customers as possible in a timely, predictable and cost-effective way.
• Checks-in-Statements: Several initiatives like Pre-filled Check, Three Check Package, Four Check Package that will optimize response and prevent mail-base deterioration in the Checks in Statement (CIS) program, as well as provide greater insert penetration opportunity for other channel stakeholders.
• Understand and evaluate the customer experience and operations performance within Chase Card Services in order to drive improvement. Achieve high degree of client satisfaction for all services provided.
• Work on Use Cases, Activity Diagrams and Sequence Diagrams and their part in requirements definition
• Manage implementation requirements and tasks, according to project plan and scope definition.
• Facilitate requirements analysis and/or gap analysis sessions with clients
• Write requirement specifications and designs, and obtain client sign-off.
• Perform Current Sate Analysis, Desired State Analysis and Gap Analysis.
• Develop Impact matrix to evaluate impact of every requirement across blocks and systems.
• Apply JPMorgan implementation guidelines consistently during implementation.
• Provide application functionality and consulting expertise to the team, including suggestions for business process improvements
• Analyzed and documented the current workflow (current state) and future workflow (future state).
• Provide senior support during key project events, such as integration testing (e.g., manage the issue list during this phase of the project) and go-live (i.e., support the move to production)
• Coordinate and mentor consultants, as well as other project team members
• Work with technical consultants to clarify client’s business process and functional/business requirements
• Conduct knowledge transfer to others involved in the implementation (projects may consist of client personnel, other JPMorgan consultants, and/or business partners)
• Maintain good relation ships with the JPMorganChase Card Services business teams, Internal CIG development and QA teams.
• Facilitated and managed Analysis/Design teams and sessions.
• Assisted with user testing of systems (UAT), with developing and maintaining quality procedures, and with ensuring that appropriate documentation was in place.
• Perform design reviews for consultants’ work and assist with the deployment of standard application solution offerings and/or client-specific custom solutions
• Identify issues as they emerge throughout implementation projects, recommend course(s) of action for issue resolution, and keep management informed of potential project impacts
• Communicate project status and feedback regularly with JPMorgan and the client’s manager
• Provide feedback (e.g., software issues or enhancement ideas) to product managers

Enviornment: Java/J2EE, MS Visio, Oracle, Websphere, Test Director, Clearcase, MS SQL server 2003, MS Office, WinRunner, Load Runner.

Confidential

Project Manager/ Business Analyst

Responsibilities:

• Prepared detailed System and Data migration plan utilizing Oracle’s export/import utilities - Analyzed the applications and databases to be brought over. Plan included how databases were to re-built and data to be imported
• Coordinated and led the efforts of multi-state teams to insure successful migration and outcome of project which included approximately 25 team members.
• Coordinated between St Louis developers/DBAs and Columbia developers/DBAs.
• Coordinated on building of all new environments- DEV, SIT, UAT, TRAIN, PROD, DR. Hardware server configuration on them, UNIX configuration, clustering, and application deployment.
• Worked on multiple parallel projects including deployment of some other new applications.
• Parallel project on automation of underwriting rules review process- Documentation of business requirement and analysis, created functional specifications.
• Extracted, discussed, and refined business requirements from business users/manager SMEs and team members.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Assisted with users during User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Ensured plan was executed as per project plan timeline.

Enviornment: Java/J2EE, C/CPP, MS Visio, Oracle, AIX, Websphere, Test Director, Clearcase, MS SQL server 2003, MS Office, WinRunner, Load Runner.