Sr. Project Manager Resume Chicago, IL - Hire IT People

SUMMARY

Seasoned IT Project/ Program Manager/ Consultant, with over 20 year experience.
Expertise in developing and implementing appropriate solutions consistent with business requirements, including: Executive Business Case, Financing, Return on Investment, Competitive bidding/ contracting, SOW, Change Management, RFI/ RFP, documentations/ Specs, SLAs, Profit & Loss, Vendor/ MSP Management, PMO and Governance. Managed large Program/ Projects in Global IT Infrastructures, Security, Datacenter build/ moves, Network operations, and management, Disaster Recovery, M&A, Application Development, and ERP, based on PMBOK, ASAP, SDLC, Agile, ITIL, NOMAN and multiple best practice methodologies.
Expertise in successfully and creatively managing at all levels and scenarios - working with executives/ leadership, PMs, IT and functional groups, user groups and all key stakeholders.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Sr. Project Manager

Responsibilities:

Responsible for IT infrastructure projects in M&A for Confidential ’s client Baxalta/ Shire, in a divestiture from the parent company.
Facilitated technology solutions to business problems involving hosting/ solution delivery by Confidential . Managed multiple projects, working with technology teams, client managers, and their business units.
Contracting and managing the vendors. Procuring/ Staging/ Building Virtual and Physical platforms - Windows, Unix, Citrix, and also Confidential Cloud - IaaS/ PaaS - with appropriate enterprise Information security (Tivoli)/ Network monitoring tools and controls to meet requirements including regulatory (HIPAA) guidelines and change management. Managed a team of up to 25 technicians - onshore/ offshore - and vendors. Cutover/ Disaster recovery.
Responsible for client-facing relationship management, measurements, and reviews, to proactively address risks, and render best performance, within agreed upon service levels.

Confidential

Program Manager/ SDM

Responsibilities:

Program - managed software development and the maintenance of partnership tax portfolio-related applications for Confidential and Confidential .
Supported major corporate and private equity clients with a team of over 80 onshore and offshore resources.
Vendor management of principal vendor in a MSP setting. Cloud enablement, Hosting, Cutover & Disaster Recovery planning.
Applied project management methodologies/ strategies to improve project processes and performance, including change management.
Partnered with clients to understand the business objectives and develop strategies to improve performance and establish service levels.
Communicated on all levels to build relationships, proactively identify challenges/issues, and ensure customer satisfaction.
Advised the client on leveraging cost-effectiveness on a new software architecture, and secured the related solution implementation.
Involved in addendums, profit and loss (P&L), training, and employee retention.
Used MS SharePoint, Excel, PowerPoint, Project, and Visio, Team Foundation Server (TFS), Remedy, service-oriented architecture (SOA), VMware, Citrix, infrastructure-as-a-service (IaaS), SQL, Windows, UNIX, SAN, .NET, Java, ITIL, SDLC and Agile methodologies.

Confidential

Senior Project Manager, PMO

Responsibilities:

Responsible for project management office (PMO) operations and performance improvement initiatives for Project Century.
Vendor management of MSP, Larsen & Toubro Infotech. Cloud enablement, Hosting, Cutover & Disaster Recovery planning.
Involved in software development, maintenance, data security and support services for the global BFS/electronic markets for the principal client, Confidential .
Involved in standardization, coaching/ training, change management and software release management.
Built strategic partnerships, functioning as a relationship manager.
Collaborated to create service level agreements (SLAs), and periodically reviewed them with the client to ensure high levels of customer delight.
Advised the client on emerging, better, cost - effective practices/ solutions, and helped implement them to achieve better efficiency and profits.
Pursued periodic governance calls/ initiatives to proactively monitor performance, control and strategic/ tactical changes, and P&L, as well as favorable contract reviews.
Contributed to improving the client s return on investment, and building additional business for the L&T team of 20 project managers located in the US, UK, and India.
Used MS SharePoint, Excel, PowerPoint, Project, and Visio, Remedy, SOA, TFS, VMware, Citrix, Riverbed, IaaS, AWS, SQL, Oracle, DB2, Windows, UNIX, SAN, .NET, Java, Ab Initio/ETL, ITIL, Cisco VOIP, SDLC and Agile methodologies.