Warehouse Manager Resume
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Tracy, CA
PROFESSIONAL EXPERIENCE
WAREHOUSE MANAGER
Confidential, Tracy, CA
Responsibilities:
- Negotiated new contract with UPS resulting in 25% reduction in freight cost, $150,000 savings annually.
- Reorganized warehouse processes resulting in increased productivity lowering labor cost through natural attrition. Staff reduced by 50% and warehouse has an increased workload.
- Took ownership of Island Pacific’s warehouse management module to use it effectively.
- Launched new web site including search optimization and social media.
- Redesigned e - commerce web site for merchant with three stores. New design included
- ptimal content, search engine optimization, and blogs. Tasks include photography, Photoshop, HTML CMS.
- Created web marketing plan to launch product on the internet using search engine optimization, searchengine marketing, and social media for startup company marketing Class 1 FDA patented medicaldevice.
- Designed web site and managed third party team building web site in India.
- Collaborated with inventor to move from product prototype to a direct-to-consumer marketable product. Managed, sourced, and coordinated manufacturing of medical device for the treatment and management of carpal tunnel syndrome. Identified and contracted with manufacturer to produceproduct.
OFFICE MANAGER, Oakland, CA
Confidential
Responsibilities:
- Capstone project, wrote a business plan for a Class 1 FDA approved medical device includingmarketing plan using SWOT analysis. Plan was executed for a business startup.
- Managed warehouse that supports web order fulfillment and storage of customers' wine, average price point $185.
- Redesigned shipping area and process to increase accuracy rate to 99.95%.
OPERATIONS DIRECTOR2006 to 2007 Division Relocated
Confidential, Richmond, CA
Responsibilities:
- Managed startup web order fulfillment, customer service, and distribution to West Coast stores.
- Created and implemented web order fulfillment process, which increased productivity by 25%.
VICE PRESIDENT
Confidential
Responsibilities:
- Confidential .com, San Francisco, CA - E-commerce startup company marketing vitamins. Managed fulfillment operations for e-commerce startup with a staff of 80 associates. Directed distribution,fulfillment, order processing, customer service. Established new 70,000 sq. ft. distribution center.
- Promoted from Director to Vice President of Operations after creating and establishing an e-commercefulfillment infrastructure including distribution, purchasing, inventory control, customer service, and the online customer experience in 1998.
- Sourced, evaluated, and implemented Yantra warehouse management system using Oracle.
- Created and implemented new software modules for customer service, purchasing, inventory control, and distribution developed by IT engineers.
VICE PRESIDENT, DISTRIBUTION
Confidential
Responsibilities:
- Managed 250,000 sq. ft. warehouse and distribution center with a $4.5 million budget and a peak staff of 200 associates servicing all 300 stores, 200 seasonal kiosks, and mail order. Organized and executed relocation of facility from California to Wisconsin.
- As project manager, led team of distribution consultants and engineers, vendors, systems engineers, and senior management in development of a new distribution center.
- Transformed two manual distribution centers into one 150,000 sq. ft. automated, computerized facility.
- Wrote systems specifications for the new warehouse management system that included RF programs for receiving, quality control, order fulfillment, and inventory control.
- Other positions held: Director of Distribution, Project Manager, District Manager, Data Processing Manager, Assistant Customer Service Manager, and Assistant Store Manager.
