SUMMARY

• Over 12 years of experience as an IT Project Manager delivering projects for retail, infrastructure, and software development verticals. An accomplished leader with a keen understanding of teh dynamics that impact teh on - time, on-budget completion of projects in a fast-paced, cross-functional environment with fluid priorities. Experienced at working on projects at all stages of teh Software Development Life Cycle (SDLC) from idea to development and testing to delivering teh completed product. Two years of Agile Scrum experience working with TFS Team Foundation Server 2017.
• Provides specific skills required for process improvements and project planning. Solid technical background with hands-on experience in software development and web technologies. Expert in integrating project priorities with broader business goals to craft a cohesive strategy. Develop and maintain a project charter, project plan (WBS, road maps, schedules, budget, risk, critical path analysis), SOW/ contract and project reports. Outstanding communication skills and business acumen. Proficient in three languages: English, Spanish, and Portuguese.

PROFESSIONAL EXPERIENCE

Sr. Project Manager / Scrum Master

Confidential

Responsibilities:

• Formulate and define project scope and objectives based on both team member needs and a good understanding of applicable business systems and industry requirements;
• Analyze business and user needs tan document requirements, set and manage client expectations;
• Manage SAP projects through teh project phases, and drive communication, facilitate decisions, and follow through on teh execution of projects;
• Facilitate regular client and project team meetings and maintain a solid understanding of teh PM Methodology;
• Keep business units/stakeholders informed of progress and changes through written or verbal communication and minimize our exposure of risks on a project;
• Effectively apply our project management methodology and project standards as well as halp develop best practices and tools for project execution;
• Maintain cost versus actual and develop project budgets, forecasting, timeline and scope per customer requirements;
• Project Management tools such as HP PPM, MS VSTS, MS Project, etc;
• Project Financial Management using tools such as HPP PPM, Excel, etc. to monitor budget, actuals, ETC, EAC and related variances;
• Supplier management (onshore and offshore) including contractual stipulations and obligations established in SLA (Service Level Agreements) and risk management/escalation;
• Managing all SOW(Statement of Work) deliverables and reporting project costs and forecasts on a regularly scheduled basis to project leadership and making recommendations to improve project effectiveness;
• Creating and maintaining integrated project plans based on information from teh vendor and PwC task information. Incorporates updates and changes to teh integrated project plan and prepares reports and presentations for executive levels;
• Directly manages all aspects of teh project lifecycle and works with matrix IT partners to oversee all Waterfall SDLC and Agile Scrum phases of a project.

IT Project Manager / Scrum Master

Confidential

Responsibilities:

• Analyzed and improve IT billing which automate / update excel report with macro and pivot table, develop a documentation history of yearly revision all that improved teh billing process by 80%.
• Collaborated with teh CIO to improve teh IT budget forecasting by initiating processes that provide an accurate annual projection of costs.
• Collaborated with HR to map, analyze, and tan improve teh onboarding process.
• Conducted a T-Mobile migration deploying 400 users from Sprint to T-Mobile. Provided training and Post-Training/Support. After deployment, catalogued and sold teh older cell phones using HIPAA best practices. Managed teh update for teh GIS.Net cellphone and teh training module to allow users to register online. Also, teh training module was provided to Managers/Instructors to effectively manage teh physical or online training.
• Implemented teh waterfall methodology - SDLC structure, process documentation, training guide, and re-structured teh shared drive documentation.
• Designed teh Goodwill Connect portal, developing teh usability testing, teh user documentation, and Q & A for teh
• software development team’s Agile - Scrum Training and teh TFS 2017 project management application.
• Facilitated teh weekly change management meetings, CAB (Change Advisor Board) member with IT OPS, system ADM, and CIO.

IT Project Manager

Confidential

Responsibilities:

• Implemented a project for a web-based product that combined website development, stationeries, brand identity, social media, SEO, and web market content.
• Initiated teh use of teh waterfall methodology - SDLC for a web site development with back-end, web software products, and web market projects. Developed and maintained teh project charger, project plan (WBS, road maps, schedules, budget, risk, critical path analysis), SOW / contract, and project reports.
• Oversaw multiple projects across all phases of development, monitoring teh workflow and making timeline adjustment as required. Worked as part of an interdisciplinary team to achieve project milestones.
• Managed a 12-member virtual team (Developers in Brazil, Designer in teh United States, and a Web Writer in England).
• Facilitated virtual meetings between Clients and teh Harpy Team.
• Third-party contractor managed a retail project from 2015 to 2016 with 20 employees at multiple locations in teh USA. Teh project had three phases: Phase 1 - Audit teh pharmacy. Phase 2 - Move Planner. Phase 3 - Remodeling.
• Supported teh weekly maintenance of lending and investment securities valued at $60M to $170M.
• Established a strong rapport with brokers and fund custodians.
• Researched teh Brazilian market, processing events in compliance with established rules.
• Reconciled teh BOVESPA application in Brazil with teh SECORE application in teh USA.
• Performed a qualitative UAT on teh Corporate Actions of teh SECORE System.
• Created and executed a project work plan and revised as appropriate to meet teh changing requirements.
• Directed and coordinated all project activities to ensure projects progressed on schedule and within budget.
• Developed, maintained, and actively participated with teh team using project management deliverables for teh successful launch and continuous delivery of projects, including: implementation plan, project schedule, project budget and budget variances, issues & action items log, meeting minutes, risks assessment, and contingencies.
• Developed a UAT test to more quickly improve teh quality of teh VIP solutions products.
• Directed cross-functional project teams of Developers and IT OPS.
• Performed all project functions, including stakeholder risk management, creating project artifacts, facilitating meetings, presenting reports, assigning resources, and motivating staff to complete projects on-time and on-budget.
• Managed web marketing projects that allow customers to customize background images, add video, attach documents, and many other administrative options.