SUMMARY:

• 16+ Years of progressive IT experience as a Developer, Technology Analyst, Technology Lead, Project Manager, ScrumMaster and Program Manager.
• Seasoned and versatile Agile Practitioner with extensive experience in Project and Program Management.
• Extensive experience working in Banking and Capital Market domain with deep understanding of client business.
• Experience of successfully executing large Application Maintenance, Development, Modernization and Infrastructure Programs.
• Experience of setting up, and mentoring 20+ new Scrum and Kanban Teams.
• Experience of coaching teams and individuals across the organization on various Agile Practices.
• Successfully transformed multiple existing project teams into high performing Agile Teams across organizations.
• Successfully implemented various Agile Engineering Practices including TDD, ATDD, CI/CD, DevOps, and Test Automation.
• Exposure in Scaled Agile Framework (SAFe) - ceremonies, metrics, incremental and iterative delivery across the enterprise.
• Extensive experience of managing software development and delivery in geographically distributed team environment.
• Deep understanding of new and evolving technologies as a result of constant research and evaluation of tools and technologies, as well as many years leading technology projects as Technology Lead and Technology Project Manager.
• Committed to continuous improvement and has led many operational initiatives that target improvements in resource utilization and forecasting, staff development, workflow, efficiency, quality, and communication to exceed expectations whenever possible and ensure bottom line success.

TECHNICAL SKILLS:

Programming Languages/Technologies: JCL, COBOL, Pacbase, REXX, SAS, EZTrieve, CLIST, SQL, XML, XTND/XNET, Actuate, SSRS, File-AID, Abend-AID, Xpediter, DPROP, MQ, CITRIX, WSDL, SOAP, JSON, Web Services, C#/.Net, Java/J2EE, Angular2, Node.JS, JavaScript, PCF, Python, Amazon Web Services

Project Management Tools/Processes: Visual Studio 2013, TFS, MS Projects 2013, JIRA, Lotus Notes, CA Clarity, IQNavigator, ManageNow, ServiceNow, Sharepoint, Tableau, Quality Center, Zephyr, MTM, ATDD, TDD, CI/CD, Confluence, HipChat, Agile, SAFe, Scrum, Kanban, Lean, XP, VersionOne, CA Agile Central(Rally), Veracode

Database: IFS, DB2, Mongo DB, IMS, SQL Server, Dynamo DB, Aerospike

Other Tools: ZEKE, CA Jobtrac, Control M, TWS(Tivoli Workload Scheduler), Tivoli Monitoring, AppDynamics, Splunk, Adobe Analytics, GIT, Bitbucket, Bamboo, ChangeMan, Cucumber,Selenium, Protractor, SeeTest Automation

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Responsibilities:

• Development of new web services and DBs for account transfer, money movement and corporate actions applications.
• Modernization of existing Applications and Services from legacy mainframes to distributed technologies (Web Services).

Technologies Used: .Net Web Services, .Net Core, PCF, DB2, Mongo DB, Splunk, CICS, COBOL, JCL, Veracode

Confidential

Scrum Master and Agile Coach

Responsibilities:

• Implemented Agile Scum and Kanban for the entire portfolio.
• Have setup, trained and coached 9 Scrum teams and 6 Kanban teams and led the agile transformation journey for portfolio.
• Took specific sessions for team on Relative Estimation, Backlog Management, Dependency management, Release Planning.
• Trained new Scrum Masters on tools and best standard practices for Scrum in Schwab
• Worked as Scrum Master for 2 Scrum team and guided through the Agile Maturity.
• Performed Leadership activities to enable the high-profile individuals and teams to embrace Agile seamlessly
• Helped Business Product owners to create and manage roadmaps, release and sprint backlogs
• Coached technology and business leadership on agile values of increment and iterative delivery.
• Coordinated with Business teams and organized, scheduled and facilitated User Story Workshops to create stories with varied level of details for Roadmaps, Release Backlog and Sprint Backlogs.
• Helped Product Owners with the prioritization and maintenance of Backlogs in time for the Sprint Planning meeting
• Coached teams with Story estimation techniques and embrace them without apprehension whatsoever.
• Introduced and implemented Information Radiators like Sprint Scrum Board, Release and Sprint Burn-down charts, Velocity, for all the teams.
• Helped new Scrum Masters facilitate Sprint Review and Retrospective meeting and to follow up on the action items identified.
• Defined consistent Agile metrics for the portfolio and helped other Scrum Masters implemented the same.

Confidential, Austin,TX

Technologies Used:

Desktop: C#, .Net, WPF, Coded UI, Silk Test

Web: Angular2.0, TypeScript, HTML5, CSS, Bootstrap, JQuery, Jasmine, Karma, Selenium, Protractor

Mobile: iOS, Swift, SeeTest Automation

Micro Services: .Net Core, C#, PCF, Slunk, SonarQube, Veracode

Program Manager, Agile Coach

Responsibilities:

• Planning and managing resource plan, forecast as per the budget forecast.
• Managing software development and delivery for the multiple Agile Scrum teams including developers and QA members.
• Management and coordination of delivery with offshore teams.
• Providing coaching on Agile and Scrum practices and automation tools.
• Track the Agile maturity progress for the team and focus on continuous improvement.
• Handling escalations and troubleshooting issues that impact the team’s delivery.
• Migration of existing set of DevOps tools (TFS, Jenkins, MTM, Git etc.) to Atlassian tool suite( JIRA, Bamboo, Bitbucket, Zephyr, HipChat, Confluence) .
• Identifying and tracking project’s risks related to schedule and budget.
• Responsible for presenting the team progress scorecard for the portfolio to the technology and business Directors, Vice Presidents.
• Performed Leadership activities to enable the high-profile individuals and teams to embrace Agile seamlessly
• Worked with business partners to create and manage product roadmaps and releases.

Confidential, Minneapolis

Technologies Used: Java, J2EE, SSRS, SAS, COBOL, CICS, JCL, DB2, IMS, MQ, Pacbase, EZTrieve, SQL, XML

SCRUM Master, Project Manager

Responsibilities:

• Program managing the delivery of projects for the portfolio.
• Managing Risks, Schedule, Budget, Escalations and communication to business and other stakeholders.
• Leading the Agile Transformation for the portfolio: formed and facilitated initial two scrum teams.
• Coaching and mentoring teams in effective adoption and use of scrum principles and practices.
• Facilitated scrum ceremonies including sprint planning, backlog refinement, daily scrum, sprint review and retrospective.
• Working with Product Owner and the team to create backlog; prioritize, assign business value and relative size the user stories.
• Participated in s and workshops for effective user story creation and estimation.
• Monitor the progress of release and its deliverables and work with team gain approval for s/w releases.
• Helped teams to become self-organize and create a sustainable pace of development.
• Report team progress by burn-up, burn-down charts, dashboards, velocity reporting and sprint and release progress.
• Keep leadership apprised of Sprint and Release progress, and identify risks and issues.

Confidential, Minneapolis

Technologies Used: Java, J2EE, SAS, COBOL, CICS, JCL, DB2, IMS, MQ, Pacbase, EZTrieve, SQL, XML

Project Manager, Release Manager

Responsibilities:

• Worked as a SPOC (Single point of contact) for DMU. Managed DMU Operations and enhancement projects with a team of 16+ resources and yearly budget of $3M.
• Managed following integration projects for DMU and coordinative the releases with other portfolios:
• H&R block Integration
• Seligman Integration
• Columbia Integration
• Established and documented the end to end Intake and Release Management process in client's application. Facilitated the weekly DMU Intake, Estimation review and Capacity Planning meetings.
• Defined the release schedule and managed periodic releases - created release plan, implementation playbook, release notes; Facilitated install/ release bridge call, production support walk-through, implementation plan walk-through & release Go-No Go meetings. Provided status updates to stake holders on projects ongoing & implementation status.
• As the anchor for billing reconciliation, developed reconciliation tool using MS Excel and MS Access to reconcile the account level Infosys monthly billing data from three systems - CA Clarity, IQNavigator and Infosys allocation system.
• Worked with client leadership to define the key quality metrics for Operations and presented in the weekly Operations review meetings with senior leaders. Some of the metrics included the SLA for batch processes and UI, availability of the services, no. of issues by severity.
• Worked closely with the DMU production support team and interface applications to define SLAs for key batch and real-time services.

Confidential, Minneapolis

Technologies Used: SAS, COBOL, CICS, JCL, DB2, Mainframes, IMS, MQ, Pacbase, EZTrieve, SQL, XML

Technology Analyst, Technology Lead, Release Manager

Responsibilities:

• Managed end to end execution of the enhancement projects starting from concept phase.
• Supported the implementation of Infrastructure uplift projects - ZEKE to JobTrac Migration, Panvelet to ChangeMan, InfoMan to ManageNow Migration.
• Closely worked with Architectural, Engineering, Business and Testing Teams for successful project execution.
• As Implementation Lead for MFTA (> $5M project), coordinated with more than 20 Tech, Business and Third Party Vendor teams. Facilitated implementation bridge call, production support walk-through, implementation plan walk-through & release Go-No Go meetings.
• Also managed end to end production parallel testing and performance testing for the MFTA project. Presented the results to the leaders (Directors/VPs) from client tech and business teams.
• Managed the knowledge transfer for VATG applications from client SMEs to the Infosys team. Used InFlux(Infosys tool) to create Business Process Models for all applications. Also conducted and managed the InFlux tool for the team.

Confidential

Technologies Used: VM, REXX, CICS, COBOL, DB2, IFS, VB, Mainframes

Developer, Module Lead

Responsibilities:

• Monitored and ensured project delivery goals and SLAs were met.
• Troubleshooting of the production issue and providing RCA/Resolution for batch and UIs.
• Direct communication with the bank users in 20 countries around the world.
• As Module Lead, created and managed the shift schedule and work assignment for team.
• Led and delivered multiple Enhancement and development projects
• Worked with Infosys SETLAB(Software Engineering and Technology Labs) team on analysis and development of the initial IPSP(Intelligent Production Support Platform) tool. The tool helps in improving the productivity, reducing the requirement of an expert user and also reducing the requirement.