Project Manager Resume Profile

SUMMARY

PMP Project Management Instructor / Book Author / Presentation Skills Certification Trainer. 15 years experience managing IT projects for Fortune 500 financial firms, specializing in: development tools, QA testing, IT change management, PMO best practices, and risk management, plus 10 years as a corporate trainer and PMP instructor.

Strong analytical, training, writing, communication and social media skills.

PROFESSIONAL EXPERIENCE

Confidential

Project Management Instructor / Presentation Skills Certification Trainer / Book Author

Wrote: The Project Management Answer Book published by Management Concepts, 416 pages, January 2011 . In-depth practitioner's guide
Just completed teaching an in-depth 2 week Advanced Project Management / PMP prep class for a group of US military officers on-base
Taught 80 weeks of 5-day PMP Prep for NetCom Information Technology New York, NY and won company's Instructor of the Year award two consecutive years 2008 and 2009 .
Taught 30 sessions of Advanced Presentation Skills for two training companies: NetCom and Unitek preparing instructors for three certifications: CTT , MCT and ACI.

Confidential

IT Project Manager / Infrastructure Support Manager

Managed group of 5 application support specialists providing technical support for 3,000 application developers on 16 testing tools and programming languages.
Created course materials for new development tools and presented classes and demos for the company's developers, both locally and overseas using videoconferencing and SameTime .
Led many IT projects including new vendor product evaluations, infrastructure software implementations, and consolidations of competing products across multiple sites.
Wrote User Guides and New Product Release Documentation for 16 software products supported by our team made available in database heavily-used by company's developers.
Wrote testing scripts and documentation for testing new versions of infrastructure software, also for regression-testing against hardware and operating system upgrades, and for Disaster Recovery / Business Continuation testing.
Coded and documented 300 programs, scripts, and job control language sets which were used as templates by the company's developers. These templates enabled the programmers to quickly utilize many new software products without training increasing efficiency and reducing costs .
Managed education vendors, bringing in training for application developers on new development tools.

Confidential

Manager, IT Change Management and Productivity Tools Support

Managed team supporting company's Change Management / SDLC system utilized by applications department 1,000 users to move application software into Production.
-PMO - From 1996 through 1999 played leadership role in Prudential's Enterprise-wide Y2K Program as Prudential Securities' Technical Representative to the Prudential's Enterprise-Wide Y2K PMO, and as Manager of the Tools Selection Team for the PMO.
Created and taught many classes on key development tools, programming languages and Change Management System used by the company's development staff of more than 1,000 programmers.
Wrote documentation user guides, new product release information, testing scripts for many key products used by developers. Made available via the company's online documentation databases.
Initiated company's Y2K program in 1991, leading initial date testing for the firm using date simulation software and data-aging products.

Confidential

Technical Trainer / Course Developer / Training Manager

Delivered technical training for programmers on development tools FileAid, InterTest, SmartEdit, Spiffy, Strobe, Xpediter and new versions of COBOL programming language.
Designed and created many technical training programs for company's application developers.
Selected and managed training programs for the IT department's developers by vendor instructors CICS, VSAM, DB2 .

Confidential

IT Education Specialist

Implemented and managed video and CBT technical training programs for the MTA and related city transportation agencies, including LIRR, Metro-North, MSBA, and NYCTA
Led the creation of the first inter-agency training contract for the NYC MTA, and was the liaison between the agencies and the MTA legal department on the project.

NEW YORK LIFE INSURANCE COMPANY

Technical Trainer,

Taught three modules of company's Programmer Trainee program Clists, Cobol, TSO/ISPF .

Confidential

Adjunct Professor,

Taught computer programming class using Assembler Language.

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