SUMMARY

• Passionate, energetic, value - driven Certified Sr. Scrum Master (CSM) and Product Owner (CSPO), SAFe Program Consultant (SPC) (training completed in June, certification expected July), Agile Coach, and Sr. Project Manager with 21+ years of proven success leading teams in the implementation of large scale software, SaaS, data warehouse, data analytics, digital transformation,
• PaaS, mobile apps, and integration test projects. Expertise in use of SAFe, Scrum, Scrum of Scrums, Kanban, Lean-Agile, XP, PoC, Prototype, MVP, FDD, TDD, ATDD, Story Mapping, Refactoring, Pair Programming, and DevOps and CI/CD methodologies. Breadth of industries and depth of experience across multiple project management and software development frameworks provides tactical and strategic vision and alignment, innovation and value delivery.
• Positive, influential servant-leader, coach, mentor, trainer and team leader with infectious “Can Do ” attitude; establishes collaborative, transparent, responsible Agile culture/mindset and high performing, self-organizing, innovative teams.
• Proven leader and change agent for enterprise and organizational Agile transformations and leading a wide variety of team types - collocated, distributed, offshore, vendor, and matrixed.
• Fervent evangelist of the Agile Manifesto and Lean-Agile and SAFe principles.
• Expertise collaborating with leadership, business owners, product development, stakeholders, program management, and project teams to identify, develop, manage, and deliver value streams, epics, ARTs, roadmaps, features, and user stories.
• High emotional intelligence with excellent communication, mediation, negotiation, and conflict resolution skills.
• Extensive, successful experience managing the full project and SDLC lifecycles of multi-million dollar projects by implementing PMBoK, Earned Value, and Lean standards to ensure on time, on budget, on quality implementations.
• Team dev languages/tools include: .Net, C, C++, C#, Java, Node.js, JS, SQL, PHP, Python, Scala, Nagios, ELK Stack, Jenkins, Docker, Bamboo, Bitbucket, Git/Github, Puppet, Elixir, Maven, Openstack, AWS, Selenium, Jmeter, UFT, etc.
• Well-versed in Atlassian Suite (JIRA, Confluence, Hipchat); Quality Center and ALM; Rally; SharePoint; Clarity; MS Office Suite and MS Project; MS Team Foundation Server (TFS); Google Docs, Slack, Pager Duty, and many others.

PROFESSIONAL EXPERIENCE

Scrum Master / Agile Coach / Product Owner

Confidential, Denver, CO

Responsibilities:

• Quickly established Agile framework and culture utilizing SAFe, Scrum and Kanban principles. Sole organizational Agile Coach and change agent. Facilitated PI planning for Strategic projects in the form of MVPs and follow-on ARTs.
• Product Owner and Scrum Master for defect remediation and feature enhancement efforts to ensure excellence in product definition, design, delivery, validation, and stakeholder satisfaction of existing products and services.
• Utilized JIRA, Confluence, HipChat, Slack, video conferencing and Lean methods to enhance internal and external processes, responsibilities, and communication; transparency; and rebuild, maintain and enhance stakeholder trust.
• Implemented Lean-Agile principles to reduce 400+ story backlog by 75% in three PIs.

Scrum Master / Agile Coach / Sr. Technical Project Manager

Confidential, Centennial, CO

Responsibilities:

• Utilized SAFe Leader (SA) training to support enterprise SAFe transformation as my organization’s Agile Coach and SAFe Scrum Master.
• Steadily transformed historically struggling, non-delivering Data Analytics team into a predictable, value-focused, sustainable, high performing team supporting multiple Confidential products by implementing SAFe, Lean-Agile, Scrum, and Kanban values and principles. Increased epic and feature value flow by 40% in two PIs.
• Completely overhauled portfolio, program, and product backlogs through collaboration with business owners and product management; established value streams and ARTs; and created roadmaps, visual indicators, and metrics for three teams supporting key data channels for all Confidential products.

Scrum Master / Agile Coach / Sr. Technical Test Project Manager

Confidential, Denver, CO

Responsibilities:

• Quickly established Agile culture, Scrum and Kanban principles, ceremonies and metrics; facilitated re-prioritization of product backlogs and rewrite of all acceptance criteria and story estimates; implemented definitions of ready and done; created representation of processes and practices in JIRA; rebuilt fractured relationship between development and end users; and increased delivery velocity by more than 50% in less than 6 months.
• As Test Project Manager, ensured consumer readiness of complex software and hardware products. Developed and managed test requirements and acceptance criteria; conducted test strategy, planning and execution; and documented, triaged, prioritized, and coordinated resolution of defects with development teams via Lean-Agile and Kanban practices.

Sr. Project Manager (Contract)

Confidential, Denver, CO

Responsibilities:

• Quickly established command and control, provided stability and unity, and increased productivity for high priority/visibility project with history of extreme schedule, quality, and vendor management issues by implementing communication, documentation, and project control and execution best practices.
• Created a productive project team environment where an “us versus them” relationship had previously been the primary detriment to delivery, communication, and culture.

Sr. Project Manager

Confidential, Centennial, CO

Responsibilities:

• Leader of software teams delivering enhancement releases, infrastructure upgrades, system integration efforts, and defect remediation releases for a robust Corporate Travel Agent SaaS application.
• Conducted triage for and managed development, test, and implementation of critical maintenance and production issues utilizing offshore development teams.
• Managed portfolio of high priority/visibility BI initiatives to expedite customer conversion rate to new platform.
• As Agile Coach and Scrum Master, quickly implemented Agile culture, framework and Lean-Agile principles, resulting in incremental on-time, on-budget, on-scope enterprise implementation of multi-million dollar web-based order management application, including apps for tablets and mobile devices.
• As Sr. Project Manager, rescued $2M project with extreme schedule and budget issues through independent, detailed requirements analysis and extensive scope and schedule revisions. Result was well-received, enterprise-wide, automated reporting application estimated to reduce labor costs by 20% across 55 distribution centers.

Scrum Master / Agile Coach

Confidential, Richmond, VA

Responsibilities:

• Supported enterprise Agile transformation as organizational Agile Coach and leader of Scrum of Scrum and Kanban software, hardware, and infrastructure teams supporting Data Warehouse containing analytics data for all Confidential business lines. Represented organization in portfolio and release planning; identified and managed dependencies; facilitated all Scrum and Kanban ceremonies; managed organizational budget and onshore and offshore resources for teams in the US and India.
• Developed strategic roadmap and identified cross-project risks, dependencies, and constraints for $7.6M project portfolio.
• Earned Very Strong or Strong rating on all job performance categories within first few months of employment; Promoted to project management team lead over 4 functional areas and 3 Scrum Masters within first 6 months of employment.
• Matrix-managed project teams of 50+ members across multiple physical locations, including offshore, in the analysis, scheduling, development and implementation of integration test initiatives for complex, multi-system software and hardware projects.
• Managed team of 6 project managers, providing leadership and mentoring to ensure successful implementations.
• Produced cost savings of over $1M through identification of serious requirements flaws and through greatly enhanced team building and communication with Bell Canada partners for Toll-Free Calling joint venture.
• Managed teams developing and implementing multiple yearly software and hardware enhancements in excess of $50M in support the Air Force Space Command’s System Engineering and Sustainment Integrator (SENSOR) $1B contract. Responsible and accountable for all five PMBoK project phases. Ensured on time, on budget implementations through strict adherence to Earned Value Management (EVM) principles.
• Consistently earned high award fees (increasing company profit) by maintaining excellent Cost Performance Index (CPI) and Schedule Performance Index (SPI) values of 0.95 to 1.05.
• Rescued hardware modernization project with extreme cost and schedule issues - project finished ahead of schedule and on cost. Received Employee Performance Award for this effort.