Summary

Senior level project manager skilled in directing all elements of IT projects with over 29 years of demonstrated success.

• Exceptional leadership and interpersonal skills, team player with ability to communicate effectively at all levels of the organization.
• Results oriented demonstrated in the development of project and test plans, directing work, and measuring results.

Knowledge and experience with structured project management methodologies and techniques.

• Expert knowledge of system development life cycle and disciplines such as project scoping, requirements gathering, analysis, design, construction, testing, migration, and maintenance.
• Sound working knowledge of operations, internal workflow, and application product processes for Healthcare, Retail and Manufacturing institutions.
• Experience developing/managing government budgets and knowledge of e-Gov and OMB mandates along with EVM and ANSI-EIA 748A.
• Managed project within a web based environment using UNIX / Oracle / Windows SQLSERVER WebSphere, .net, J2EE, Java, Ajax and VB application and tools Managing enterprise projects using SOA Service-Oriented Architecture Business Process Management, Resource Management, Enterprise Integration, and Business Intelligence experience.

Knowledge of ISO/CMM models, Medicaid Manual Guidelines for State Medicaid and Medicaid Management Information systems MMIS , Guidelines for Medicare Modernization Act MMA Part D implementation and CMS guidelines for Medicaid information technology architecture MITA .

• Experience with Rational tools and techniques including Rose, Clearquest ClearCase RUP and Unified Modeling Language UML .
• Experiened working in a matrix management environment with excellent client facing and people skills and IT vendor management experience.
• Certified Project Management Professional PMP Project Management Institute and Microsoft Project 2002.

Professional Experience

Confidential

Senior IT Project Manager

The focus of the project was the replacement of 30-year-old Medicaid Management information System MMIS . It included technical and professional services related to analysis and assessment of the current MMIS and Pharmacy Benefits Management System PBM . As the Project Manager for the Wyoming MMIS replacement WINGS, I was responsible for the planning of the project from creating the business need document, and preparation of cost analysis and implementation of new MMIS automation system with Centers for Medicare and Medicaid Services CMS Advance Planning Document APD and creating of the business charter document, documentation of business and technical requirements, preparation of cost analysis and implementation of new MMIS automation system or hosted service, project management plan and Microsoft project schedules. As an experience PM with enterprise replacement system experience I led the new MMIS Replacement Project through the assessment of the current system including the Medicaid Information Technology Architecture MITA assessment, assisting the team in the development of the request for information RFI and setting up the vendors fair, facilitating the requirement elicitation sessions with business owner and stake holders, documentation of business and technical requirements. Assist with the interviewing and selection of the state contract manager and project analyst for the replacement project.

Confidential

Sr. Project Manager

Working on the New Mexico Medicaid Centennial Care within the Enterprise PMO. Responsible for planning and managing enterprise wide Centennial Care Contracts with providers and the coordination of care program for other MCO's for NM HSD. As the oversight PM for the business unit I ensuring the work of the project is aligned with the stated business objectives setting and managing customer expectations, managing and escalating issues and changes developing and maintaining relationships with project stakeholders to obtain project objectives while working in a highly matrix project environment I utilized my comprehensive understanding of systems development life cycles and methodologies and a basic understanding of IT architecture, infrastructure and networking on this project.

Confidential

Sr. Project Manager

• Oversaw the implementation of DC Medicaid's HIPAA 5010 changes, Medicaid Management Information System MMIS interfaces to HRLA projects and the Pharmacy Benefit Management System PBM re-compete project.
• As the PBM project manager, interfaced with The Centers for Medicare and Medicaid Services CMS for clarification on question that arises from Title XIX Medicaid regulations to ensure that the state complies with the regulations.
• Kept abreast of all the changes in the Medicaid regulations as it affects MMIS, PBM POS and HIPAA particularly the 5010.

Confidential

Project/Program Manager

• IT Program Manager, Automated Meter Reading AMR full system upgrade, business process improvements, GIS Dashboard, leak detection program multi-million dollar systems/program.
• Management for program of projects covering overhaul for systems architecture, upgrade of hardware and software, business-wide process improvements, upgrades to SLAs and service/maintenance contracts, web-based dashboard, and web-based end-customer account management tools.
• SDLC methodology, full responsibility for budget, schedule, and communications management, standard PMI methodology and documentation.
• Matrix management 25, direct management of 10.

Confidential

PMO Consultant

• Assisted and provided management consulting PMO expertise the setting up of a project management office.
• Created PM artifacts templates and processes to match the manner that the IRS conducts business in their planned maintenance development shop.
• Created PM templates for development, Legacy and Client Server platforms. The templates include WBS, WBS Dictionaries, Project Charter, Requirement gathering Traceability Matrix, and Check sheets.
• Made recommendations on appropriate schedule structures, resource allocations, level of detail, naming conventions and processes to use within the projects.

Confidential

Project Management

• Provided Quality Assurance/Quality Control oversight services to DHR/OTHS' mission-critical initiatives from the ePMO. All QA/QC and IV V reviews, assessments, and recommendations were based upon the State of Maryland DHRIS requirements, DHR OTHS business standards, DHR OTHS technical standards, project management standards, industry standards, accepted best practices, and OTHS' various projects' contractual requirements.
• Reviewed contractor deliverables, providing overall comments and recommendations to DHR/OTHS Executive leadership.
• Attended relevant project meetings and work sessions, identifying, tracking, and reporting on risks, issues, and action items for projects and initiatives.
• Worked with the ePMO director in the development and execution of mitigation strategies for identified risks.
• Became quickly conversant in project requirements and technical architecture, enterprise-wide technical topography, needs and constraints to assure thorough understanding of initiatives and facilitate management consulting/advisory activities.
• This project utilized web services on the mainframe/UNIX with WebSphere, .net, J2EE, and Java. Researched and evaluated vendor contracts.
• Represented DHR in meetings, presentations, and discussions with local departments of social services and inter-relationship with Medicaid Medicare requirements.
• Supported test script development as well as created, distributed, and tracked testing assignments. Facilitated defect review discussions and managed communications between DHR staff and the development vendor.
• All project artifacts were stored in Documentum then Clarity as the portfolio tool of choice with MS Project the scheduling tool.

Confidential

Sr. Project Manager

• Kept the Program Manager and all other stakeholder informed of project status, requirements, plans, and schedule changes.
• Prepared and distributed the weekly C A project status report, PIA reports, ST E reports, QC reports and Master WBS.
• Developed project schedule for new application recertification based on the client's request along with the monitoring of the status of tasks within the C A lifecycle.
• Knowledge of federal government security policies and regulations, such as FISMA and NIST guidelines.
• Assisted Director and CFO in the developing government budgets utilizing e-Gov and OMB mandates along with EVM and ANSI-EIA 748A. MS Project was the scheduling tool used.

Confidential

Sr. Project Manager

• Experienced in developing/managing government budgets and knowledge of e-Gov and OMB mandates along with EVM and ANSI-EIA 748A.
• Gained a broad-based knowledge of all stages/aspects of drug development including clinical, regulatory processes/strategies, CMC, quality management, production experience with regulatory documents and GMP good manufacturing practices experience.
• Managed and interacted with the Clinical Research Associates CRA's and Project Coordinator to ensure that the project is properly monitored and data is accurate and collected uniformly between the various investigative sites. Directed outside vendors including consultants and CRO's with respect to the clinical trials.
• Reviewed and packaged protocols, reports, and other study information.
• Prepared and reviewed SOP's and ensure that procedures are appropriately and consistently applied to all study activities.
• Managed a team of support scientists from MMT, the CRO and CRA to ensure that the project runs according to specified timelines and protocols ensuring that project status information is collected and distributed to the client and MMT Senior Directors.
• Developed all activities for this project from the pre-clinical phase through launch.
• Facilitated issue identification and resolution, problem-solving, contingency planning and decision-making.
• Managed the technical development of this project to meet the product development objectives.
• Provided direction and guidance to assigned staff on organizational goals and company policies.
• Managed project technical objectives by maintaining and tracking cross-functional timelines, deliverables and milestones.
• Established the project's direction and resource requirements and managed the technical portion of the project budget.
• Reviewed technical milestones and status of projects with senior management and external stakeholders.
• Acquired a strong knowledge of pharmaceutical and device development, working on the document /record management system to support Regulatory submissions, a strong working knowledge of cGMP and DoD 5015.2 standard in a R D environment. All project artifacts were stored in SharePoint using MS Project as the scheduling tool of choice.

Confidential

Project Manager

• Oversaw the development of applications for questionnaire, securing sensitive information and maintenance of technology systems across the Amtrak Enterprise.
• All work performed was governed by AT's Program Management Office PMO , which is chartered with the development and deployment of standards and procedures in project management for the Amtrak Technologies Department.
• Worked in support of IT initiatives requested by AT. Following the guidelines for Program Management established by PMIS, as the Project Manager, provided centralized coordination to achieve the program's strategic benefits and objectives. This includes benefits management, understanding of the compliance requirements of the PCI Data Security Standard, stakeholder management and program governance, recommend policies, procedures, and controls to meet the requirements, determine the relevant components of the network subject to the PCI standards, identify gaps in compliance, assist in preparing the remediation plan and detecting and categorization of sensitive data elements in applications such as: Social Security number, Credit Card information, and encryption methodology and industry best practices. The work was performed in conjunction with other efforts by Amtrak Managers and stakeholders.
• Managed the assigned Amtrak Technologies' program's underlying projects and to produce required program documentation and establish appropriate governance to ensure successful achievement of the program's benefits and objectives.
• Frequently met with project stakeholders, management, and team members to define, plan, monitor, control, and report on multiple program milestones and deliverables.
• Reported progress to senior management as required and identify and address issues and risks associated with each program. All work performance was in accordance with Amtrak's established PMO methodologies and standards utilizing MS Project Server and SharePoint.

Confidential

Project Engineer

Duties included vendor management, deliverable management, schedule and progress reporting, managing project design budgets, coordinating in-progress design reviews, preparing Change Control Board Documentation, identifying and tracking permitting requirements both on-site requirements, and with Shell petroleum of Nigeria .

Considerable efforts were also required to solve day-to-day open issues such as locating as-built plans, utilities research for new facilities, and coordinating site access for design and contractor personnel.

Confidential

Sr. PMO Consultant

• Responsibilities included: defining and finalizing the standard SDLC methodologies and protocols associated with prioritizing and executing IT projects prioritizing all corporate IT projects by working with senior leaders to assess their needs and providing the rationale behind decisions and developing and implementing a communications strategy for internal and external customers.
• Assisted in the selection of Cots software for the PMO and the developing government budgets and knowledge of e-Gov and OMB mandates along with EVM and ANSI-EIA 748A.
• Managed the implementation of the HP Project and Portfolio Management PPM system.
• Developed standard protocols associated with prioritizing and executing IT projects at WSSC. In this position, dealt with diverse functional areas with varying disciplines and levels of expertise in order formulate policies and procedures.
• Established standards for business requirements gathering, functional specifications, project management, and documentation for project implementations. This also includes establishing requirements methodologies, use-case analysis, and project and resource management methodologies.
• Under minimal direction, worked with business unit liaisons, business analyst and application development staff to provide training, planning, programming, and project management support and ensure that all project activities are executed in accordance with established means, methods, and constraints.
• Approached this assignment with considerable creativity and innovation.
• Contributed to achieving the IT Departmental Work Plan and actively support development and execution of Commission-wide Annual Action Items. In this position, reported to the PMO IT Communications Division Manager. MS Project Server and SharePoint were also used by other departments.

Confidential

Sr. Technical Project Manager/IT Delivery Manager

• Directed the development of IT strategy that supports the company's strategic business plan coordinates this effort across IT.
• Led matrix team of people who have responsibility for strategy and development, in-cluding systems and application development, vendor management, and legacy systems integration and Cots application selection.
• Collaborated with senior IT management and IT colleagues to translate corporate/functional business and information objectives into an IT strategic/tactical business plan and systems development.
• Closely collaborated with the finance department and various functional managers to ensure IT operational budgets are properly estimated and controlled provide overall financial recommendations, and develop controls and measurements to monitor progress.
• Managed project with WebSphere, J2EE, Java, Ajax and other web services application and tools and the utilization of SOA Service-Oriented Architecture experience.
• Reviewed and monitored the impact on Medicaid Medicare requirements. Coordinated the analysis of IT resource requirements to support objectives, analyze project needs, and determine resources e.g., staffing, costs needed to meet objectives via resource modeling efforts.
• Responsible for the development of corporate IT standards and policies to ensure compatibility and integration throughout the company. Approved/Managed subcontracting and vendor evaluation studies pertaining to the IT organization.
• Facilitated communication between all key IT groups and the customer community via participation in meetings and the creation of status reporting mechanisms weekly, monthly, and quarterly .

Confidential

Program Manager/Project Manager

• Managed multiple projects, supporting the Network Operations Business Systems Portfolio/PMO Division of the IT Department of the USPS HQ in Washington, DC.
• Maintained MS Project schedules in accordance with Program Management Office guidelines and directives. Develop and manage Project Initiation Document, Work Breakdown Structure, Risk Management Plan and Gantt chart.
• Functioned as Program Manager utilizing the Integrated System Methodology ISM .
• Gained experience with large multi-million dollar annual budget management, and the prioritization of budget needs across the portfolio competing for resource requirements.
• Performed MS Project schedule updates and interface directly with Project Managers to resolve schedules and conflict issues. Work with the program manager and contracting officers in administering contract management and administration, including development of requests for proposal RFP , contract and task order negotiations, task order development and issuance and development of contract amendments.
• Created senior level status report based on Project Schedule progress.
• Performed analysis of MS project schedules and provide suggestions or alternatives for complex MS Project schedule issues.
• Consulted and provided suggestions and alternative solutions to enhance existing methodologies, managed vendor, assist the business clients in the identification and selection of Cots packages.
• Experienced in a data center environment managing projects that include establishing network connectivity, building servers, loading / testing applications and related tasks.
• Attended project meetings and answer technical and business questions, communicated by various means to USPS management re: progress, issues, and status, monitor project progress and maintain project plans, recommend and manage priorities, redirect staff activities as necessary and report project statues on a weekly basis along with the up keeping of various program budgets.
• Managed a data integration approval process over the program development, design, test, and implementation phases.
• Worked on multiple projects simultaneously. These projects include modification of existing interface and applications, Data Center build out, new developments and infrastructure deployment: w/ application servers on Sun Solaris running Weblogic servers, Web Server Linux Apache , Application database: DB2, Oracle 9i running on HP-UX11, SUN/Solaris, UNIX, and Network. Network Hardware Rollout of new and upgrade severs experience. MS- Exchange Policies and SOP and Policy documentation. All USPS software development has to follow DOD section 508 compliancy.
• Managed/led requirement gathering using USE CASE methodology. Development tools utilizing JAVA, J2EE. Web environments, middleware, CICS transactions, EAI, Middleware, Webservices: Java, Oracle, DB2, MS SQL server. Managed real time data infrastructures in this SOA Service-Oriented Architecture environment.
• Managed multiple external vendors.
• Managed business line expectations as well as IT expectations Working on program such as Labor Scheduler and Optimizer utilizing SAS, Ilog CPLEX and Informatica. The Informatica data integration platform was used to deliver data marts and data warehouses info for the Optimizer.
• Set up MS SharePoint environment for project collaboration team members residing in different states.

Confidential

Sr. Consultant/Project Manager

• As the Principal Consultant for the web based permitting system for the Public Space Management Agency PSMA comparing DDOT's requirements to City works software and Hansen
• The COTS: commercial-off-the-shelf , package to be used a GIS geographic information system based Asset and Maintenance Management software package capabilities. Conducted research on software solutions that meet the needs of the City. ESRI is the world leader in GIS modeling and mapping software and technology. Thus conduct a cross walk while looking at DDOT's PSMA Business Process BP as-is processes utilizing the IDEF0 Integration Definition for Function Modeling methodology. Utilized background knowledge in Business process management BPM and Business Intelligence BI on this project.
• HIPAA TCI oversight Project Manager for the HIPAA compliance TCI implementation for covered components in the District of Columbia Government. This engagement involves TCI, Privacy, and Security of all HIPAA initiative, which include the management of the implementation of an e-Learning module for the fulfillment of the privacy module. As the oversight Project Manager, was responsible to review the project approach and verify that the covered agencies and administration listed in the scope of work are in compliance with the HIPAA rules and applicable local laws before the compliance deadline of October 16, 2003. This includes managing and oversight of the work effort of all the vendors key stakeholders of the DC Government HIPAA remediation initiatives. The District Government utilized Gentran NT, Mercator and Seebeyond as choice of EDI Translators.
• Created and maintained the project plans that included: Scope management, WBS, risk management, budget management, communications, project schedule, and implementation plan, etc.
• Managed, monitored, and controlled the projects scope, schedule and quality utilizing the EPO along with Portfolio Mgmt.
• Communicated the status of the projects to the project team and project sponsor COTR in the PMO.
• Tracks, evaluates and communicates project metrics using Balance Scorecard techniques.
• As the Project Manager for the DC Department of Health DOH , Environmental Public Health Tracking Project which is a Bio-Terrorism initiative. The Environmental Health Agency EHA and the State Center for Health Statistics Administration had a multiyear grant from the Center for Disease Control and Prevention CDC to establish a District-Wide Environmental Public Health Tracking Program D.C. EPHTP . The EPHTP is a major undertaking by the CDC to track all chemical, biological and environmental exposures that could have negative health outcomes to state residents.
• Responsible for developing requirements to achieve cross-agency data sharing, data integration and data warehousing for maintaining environmental, morbidity and mortality data, and implementing an Environmental Public Health Information System. Responsible for planning a DOH Enterprise Architecture system that provides a functional business model that uses information and technology to support DOH, other District agencies, Federal agencies and private partners nationwide. Participate in interviews/JAD sessions with key stakeholders.
• Managed this project simultaneously with the HIPAA TCI oversight listed above.

Confidential

Principal Consultant

• Worked as the Quality Assurance Project Management QAPM over seeing the PMO for in Maryland. In this position the EPO - Enterprise Program Office utilized IT Governance, Balanced Scorecard, Enterprise Change Management, Change Request Management, and Requirements Management to achieve its HIPAA objectives.
• Assisted MedStar in reaching HIPAA compliance guidelines dedicated to transactions and code sets.
• Conducted research on software solutions COT that meet the needs of the firm.
• Developed the project plan for this project, set and maintain the timelines, assisting in negotiating and implementing the contract changes on a business level including such things as: Defining the classification of a business partner, which entities are covered, which business unit hold certain liabilities risk , Rolling out implementing the changes and imparting the information on the changes in the contract to the rest of the stakeholders.
• Worked with all the different HIPAA steering committee and work groups within Medstar.
• Oversaw the identification and selection of Cots software for the HIPAA remediation tasks.
• Primary duties included: Facilitates and coordinates, HIPAA subject matter experts on laws and standards, Provide guidance and consultation to project staff and managing the development of the X12 270/271, 278, 834, 835 and 837 transaction sets. The Gentan server translator.
• Managed real time data infrastructures, setting up the testing environment CommerceDesk Portal - web portal configuration, and best practices using the edifecs SpecBuilder 5.1, and Claredi for teaching the business unit users how to use and read the HIPAA 4010 5010 IG and 32 user how to test their EDI data level 1-7 .
• Reviewed and monitored Medicaid and the reimbursement process. This involved approximately 32 Business Unit covering 26 different locations in Maryland, Washington, DC, and Virginia. Medstar uses an assortment of medical applications. Responsible to inventory and oversee the remediation of all Medical Billing and Payor systems such as: Siemens HDX, IDX, SMS Invision Signature, RAM, VistaKeane, AdvantX, Medical Manager, Maxsys 2, IV Solutions, HBOC Pathways, Dezine, Passport, RAM, PRISM R2000 , Trailblazers, Medical MasterMind, CRX Retail and IV Solutions

Confidential

Project Manager

• Primary duties included: managing the development of the X12 270/271, 278, 834, 835 and 837 transaction sets involving 58 people in three cities and combing cultures from two divisions.
• Utilized the Seebeyond EAI Enterprise Application Integration suite e Gate to leverage their trading partners requirement for HIPAA compliance. Magellan utilized CMM - Capability Maturity Model, IT Governance, EPO - Enterprise Program Office, Balanced Scorecard, Enterprise Change Management, Change Request Management, Requirements Management, and SDLC - System Development Life Cycle and MS Project as the Project Management tool.
• As the Migration Project Manager for the EDI group, responsible for creating and managing the project plan for the migration of DataGate 3.6 to See-Beyond e Gate 4.5 a commercial off-the-shelf COTS ERP application, Proprietary Billing/Payor systems and overseeing the designing of the architecture of the prototype of the See-Beyond prototype.
• Managed the tasks and workload of the entire project.
• The project tasks included: the analysis, programming and testing for HIPAA 4010 compliance and Medicaid-Medicare.
• Created Visio and Word templates for project status reporting, specification documents, etc., and managed meetings throughout the project lifecycle.
• Managed the migration project of a Magellan's client's Single Provider project that included the Integration of twenty six interface links from two separate Interface engines as well as over 120 Point to Point interfaces from two HIS systems.

Confidential

Sr. Integration Systems Analyst

• Oversaw the identification and selection of this Cots software Mercator for the HIPAA remediation tasks.
• Used Mercator to meet CalOPTIMA's need to complete multiple interfaces in time for integration testing of the new Erisco Facet system, using the Mercator Commerce Broker for its HIPAA 4010 compliant X12 formats 834 and 837 and it's any-to-any data integration and transformation capabilities allow the CalOPTIMA to expand its services to the Internet and comply with federally mandated regulations known as HIPAA Health Insurance Portability and Accountability Act .
• CalOPTIMA is the Medi-Cal administrator in Orange County California. EDI X12 HIPAA associate for high-level assessment of HIPAA impact on the health plan.
• Utilized Foresight EDISIM X12 Toolset and PaperFree Translator tool for client assessments.
• Wrote White Paper on Evaluation of EC/EDI Translator. Assist in the Coordination of education and training opportunities for the FCG ATS Information Integration AOE in the HIPAA EDI and X12 areas. Participate as an FCG associate member in following EDI X12 organizations: WEDI, CHIMS, AFEHCT and DISA X12 workgroup.
• Participated in the firms pre-engagement efforts example, answering RFP's, Technical proposal writing, Subject Matter Expert SME on several Oral Presentation team.
• Represented the firm's technical knowledge, industry leadership, ethics, and engineering quality, understanding the project's high visibility and value proposition to customers.
• Involved in the vendor evaluation and selection criteria of current Healthcare EDI toolsets and translation products available through PaperFree, Foresight, Commerce Desk and RTCI. Government Audit: Audit expenses with recovery savings to firm totaling approximately 500,000. This was expenses incurred prior to the contract start date with DOD.
• Attended multiple seminars and training sessions on HIPAA standards as well as EDI X12 Implementation Guides. HIPAA / EDI implementations - Technical Mapping and Migration to EDI Translator Tools at Blue Cross Blue Shield Administration Acted as the Integration Manager for a client's Interface Team that included the clients' Interface Analyst, FCG Interface Analysts as well as contracted Services programmers.
• Obtained functional and technical experience in PMI Project Management lifecycle required from Business Analysis, Requirements Gathering, Project Scoping/Planning, Resource Management, and to Functional Load Testing. Government Audit: Audit associates expenses totaling approximately 1,000,000 and final saving to the firm of more than 500,000 for FCG's expenses incurred prior to the contract start date With DOD Washington, DC.
• Oversee the technical analysis, design, development and maintenance and interfacing of core system to other systems to meet Client's Business Requirements.
• Participated in the researching of software solutions that meet the needs of the firm for the Data Center builds out/consolidation and reconfiguration of the helpdesk, using the COTS PVCS SCM Tool Suite.
• Managed process to manage the quality of delivery of the systems, process and value creation solutions over the program development, design, and implementation.

Technical Skills

• Software/Applications/Languages: EDI/EAI Applications Translators COBOL MS Office 2000, XP 2007 GEIS EDI PC X12 translator/communication FORTRAN MS Project 2000, 2003 2007 GEIS UPC Express on-line catalog service BASIC Clarity CA NIKU Edifecs SpecBuilder, Commercedesk Portal Dbase Kidasa Milestone Project Companion Gentran: Mentor, Server, and Basic Crystal Report Word Perfect Office Harbinger TLE, St. Paul Code Wright Visio 2000, 2002 2007 Foresight EDISIM, Ingenix Claredi HL7 MS Front Page Paperfree/Neon Sybase Winmap HTML Adobe Acrobat Ascential Mercator Enterprise Integration Suite XML Lotus Notes User Knowledge Seebeyond eGate data Gate Erwin Groupwise Rational ClearCase Clearquest
• Operating Systems/Platforms: MSDOS Windows 3.x, 95, 98, NT, '02, '07 Joint Application Design JAD , Information Engineering IE SCO UNIX Mac System7 Solaris Intermec IRL DEC VMS LANtastic 6.0 Linux 6.1 Novell 3.x Solaris
• Methodologies/Processes: Rapid Application Development RAD , US GAAP Rational Unified Process RUP , MRP MRP I TenStep, IT Infrastructure Library ITIL Keane's Productivity Management PM , FCG's FirstStep SDLC, Capability Maturity Model CMMi Project Management Body of Knowledge PMBOK Integration Definition for Function Modeling IDEF0