SUMMARY:

• An accomplished Agile practitioner with a solid history of understanding organizations needs and providing change management, leadership, knowledge and execution of agile - mindset & principles
• I have been successful at achieving shorter lead times, increase engagement, decrease waste and improving productivity by balancing & leveraging my SAFe Scrum Certified, PMI-Agile Certified Practitioner and PMI-Project Management Professional certifications
• The ability to implement portfolio, program and team level solutions using a lean-agile approach gives the organization an advantage to become a leader in their industry
• I am passionate about working with all stakeholders, leading, coaching and innovating with business & technical staff resulting in high performing cross-functional teams
• With a keen sense of planning, allocating budgets and managing resources effectively to deliver incremental value from end to end for the customer or business
• Along with a track record of implementing innovative technology solutions in areas including but not limited to Salesforce.com, sales operations, marketing, business, finance, training, software & professional development with built-in quality.

AREAS OF EXPERTISE INCLUDE:

• Water - Fall, Lean and Agile Methodologies
• Innovative Accounting
• Program and Project Management
• Agile coaching & Transformation
• Product Management & Customer Development
• Process Improvement & Change Management
• Qualitative/QuantitativeAnalysis/Validated Learning
• Strong negotiation skills
• Customer Relationship Management (CRM)
• Software Development (SDLC)
• Jira & Microsoft Project
• Data Migration
• Google Analytics
• Order Management Systems (OMS)
• Web Development & Content Management Systems (CMS)

TECHNOLOGIES:

Proficient in: Microsoft Word, Excel, Power-point, MS Project, Access, Outlook, Share-point and Visio

Experience working with: Visual Studios, Eclipse, Adobe, Html, Sublime, Adobe, JavaScript, CSS, TFS,JIRA, XML, SOQL, SOSL, SQL, Force.com, Marketo, apex development, visual force pages, Lightning UX/UI development and Word press

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Agile Coach

Responsibilities:

• Working closely with Product, Solution managers to define and decompose Epics, Capabilities and Features from the portfolio, Large Solutions and program level to align and build solutions to provide end to end value delivery to organizations
• Training and facilitating portfolio level management on developing high level requirements and components, developing hypothesis and acceptance criteria to test the valuably against the strategic and investment objective
• Coaching and enforcing agile principles, values, and mindset

Confidential, West Orange, NJ

Instructor

Responsibilities:

• Mentor and train professionals to prepare for software and project management certifications
• Develops and instruct curriculum in knowledge areas of waterfall and agile project management methodologies and tools

Confidential, Secaucus, NJ

Agile Project Manager

Responsibilities:

• Supported efforts to overall approach and processes used to implement and integrate improvements & enablers to the enterprise’s POS, CRM, OMS, and CMS
• Removed team impediments to allow agile teams to deliver teams planned user stories by communicating & planning with system teams, architects and infrastructure leaders
• Facilitated backlog refinement, user stories estimation, task estimation, SOS meetings, and sprint demos.Led the development and assisted in implementing improvement backlog items identified at sprint retrospectives
• Worked with other scrum masters andproduct management to manage any dependencies. Facilitated the creation of acceptance criteria, definition of ready, definition of done for internal and external teams

Confidential, Parsippany, NJ

Scrum Master / Salesforce.com Project Manager

Responsibilities:

• Facilitated workshops and performed business analysis to uncover high level requirements
• Created Enablers to support releases of new functionality and features on the Salesforce platform
• Planned, prioritized and groomed team backlog to increase flow of business value and increase adaptability
• Implemented sales path, sales processes and opportunities organization-wide, as a result increased revenue by over $5 million from neglected accounts
• Facilitate workshops with UX/UI team members to create mockups/wireframes for screens on CRM and websites using Lean UX process
• Enforced Scrum and Kanban principlesthat resulted in reduction of time to market by 20%

Confidential, Jersey City, NJ

Sr. Project Manager

Responsibilities:

• Developed Project Management plan and monitored & controlled time, cost and quality budgets while driving initiatives to completion
• Created project documents to support workflow, lightning builder processes, approval processes to support business requirements
• Led workshops to identify KPI’s while developing metrics, reports and dashboards for multiple users
• Hands on configuration, development, and maintenance of the organization’s Salesforce instance
• Responsible for data audits and data governance to improved integrity of external databases and processes for importing/exporting from Salesforce (CRM) productionorg

Confidential, Union, NJ

Agile Coach / Agile Project Manager

Responsibilities:

• Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them
• Coached teams, Scrum Masters, Business Analysts, Managers and Executives on Agile values and principles to promote continuous improvement
• Facilitated workshops with stakeholders and technical team members to analyze and elicit requirements while transferring information to specifications and other project documents
• Led implementation of Salesforce (CRM) through requirements gathering, development, testing, deployment and maintenance for the organizationsupporting more than 500 end-users

Confidential, Easton, PA

Project Manager

Responsibilities:

• Designed reports and dashboards on the salesforce platform to improve data visibility and to assist senior management’s decision making
• Increased ROI by 10% by creating a multi user database in MS Access, which tracked all the accounting processes. (Proposals, billing and AR/AP)
• Successfully negotiated budgets and compensation plans for vendors of the sales and marketing channels