PROGRAM MANAGER Resume

SUMMARY

A Remote Program or Project Manager position in an environment where a diverse level of expertise and knowledge is required. Willing to Travel up to 75%

TECHNICAL SKILLS

Pre - Sales Support
Open Solutions Core Conversion
Nautilus/OnBase Implementation
Oracle and SQL Platforms
Online Banking
ERP
Accounting Systems
A/P integration and Workflow
Financial Reporting
Budget and Forecasting
Business Operations
LOS
Business Process Re-Engineering
Help Desk
End User Training

PROFESSIONAL EXPERIENCE

PROGRAM MANAGER

Confidential

Responsibilities:

Focus has been on Confidential Nautilus(OnBase) and Open Solutions Core Conversion projects lasting from 10 months to 2 years that included integration wif various 3 party systems, ie: online banking, lending, electronic signature.
Achieved defined financial targets, forecasting and scheduling for my projects.
Conducted and documented client scoping sessions, including the creation of a statement of work, project plan and resource scheduling of all remote installer and consulting resources wifin Open Air software.
Managed daily project tasks using a waterfall methodology
Maximize add-on sales opportunities by sharing wif clients additional solutions to purchase for complimenting their business operations. Work wif the Sales Team in presales engagements.
Acting as the Client Advocate, managed the client relationship and expectations while developing relationships at a senior level
Managed all technical and non-technical activates from initiation through delivery related to the successful conversion implementation of various Confidential Products ensuring total customer satisfaction. Coordinated internal testing and issue resolution
Identified and addressed all client requested change controls
Created weekly status reports, dashboards and budget updates
Identified all training requirements and worked wif client to schedule appropriate training sessions
Initiate all hand off procedures to support and conduct all project closure procedures to initiate final billing and revenue recognition.

DATAWAREHOUSE PROJECT MANAGER

Confidential, Pittsburgh, Pa

Responsibilities:

Responsible for all phases of project methodology from requirements gathering through
production ready deliverables
Management of the Cross-Functional Project Team
Conduct and lead all project meetings
Coordinate all aspects of the project wif various internal departments
Single point of contact for reporting status to Senior Management
Responsible for development of Cost and Timing estimates for the client’s approval
Development of complete Project Plan using MS Project
Daily processing of client data to populate data mart for access via BI tools

ERP PROJECT MANAGER

Confidential, Pittsburgh, Pa

Responsibilities:

Coordinated and led an ERP selection Project Team to replace legacy systems for Accounting, H/R, Purchasing, Service Management, Time and Attendance, Expense Reporting and Project Accounting providing the infrastructure for achieving both the Strategic and Tactical Goals for the Company
Developed a Request for Proposal Document that was distributed to over 50 ERP Vendors. Evaluated ERP Vendors to scale to a short list of SAP, PeopleSoft, JDE, IFS, Deltek and Great Plains
As a member of the Steering Committee completed the final evaluation process and selected IFS.
Staffed the 25-member implementation project team wif representatives from key business areas.
Coordinated and lead business process re-engineering efforts in Human Resources and Accounting to identify key business processes and create flow diagrams utilizing the business modeler wifin the application
Managed the entire implementation process including workshops, modifications, testing, pilot, migration, reporting, end user training, halp desk to Go Live
Supported multiple hardware and software platforms
Developed the Annual Budget Process for MSA
Developed and coordinated the Disaster Recovery Plan for Accounting

SENIOR PROJECT MANAGER

Confidential, Pittsburgh, Pa

Responsibilities:

Coordinated and lead complex and specialized projects, which support strategic initiatives, enhance productivity and provide cost savings
Evaluated, recommended and implemented new products, services techniques, standards and procedures
Developed proposals, projections and plans for major projects
Coordinated and lead process Re-Engineering efforts to identify current workflows and make recommendations for process improvements that will increase productivity, improve customer service levels and reduce operating costs
Worked wif vendors and service partners to implement new specialized hardware and software releases to ensure a smooth transition
Participated in vendor contract negotiations and meetings

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