SUMMARY:

• A versatile PMP - certified Technology Project/ Program/Delivery Manager with consistent track record of delivering multi-million dollar projects with operational and process excellence for Banking and Financial firms.
• 12 plus years of Technology Project Management experience (overall 19 plus years of IT experience).
• Accomplished leader in Application Management Services, End to End Development and Quality Assurance programs.
• Lead multimillion dollar business critical Development, Maintenance, QA, Production Support and UAT projects with global teams.
• Streamlined processes in a complex multi-vendor engagement which resulted in significant cost reduction and increased transparency.
• Known and respected for leading successful programs. Excellent stakeholder management skills. Built credibility with executive teams and business sponsors.
• Ability to leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in Agile and Waterfall methodologies. Experience in guiding and mentoring team while transitioning from waterfall to agile.

SKILLS SUMMARY:

Technology Project Management

Project/ Program Management

SDLC and Agile expertise

Change Management

Risk Management

Technology Leadership

Resource Management

Capacity Planning and Forecasting

Global Delivery Management

Process optimization and Governance

Requirement/ Business Analysis

TECHNOLOGY SUMMARY:

Project Management Tools: Microsoft Project Professional

Productivity Tools: Rally, HP ALM, SharePoint, Excel, PowerPoint

Programming Languages: Modeling

C#, VB.NET, Visual Basic: Microsoft Visio

Web: Web Services, WCF, ASP.NET

Database: Oracle, SQL Server, SSIS

Reporting: SSRS

IDE: Visual Studio

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Senior Project Manager

Responsibilities:

• Started as the very first member and managed the team as it grew to 70+ member strength spread across multiple geographic locations.
• Successfully managed multiple end to end business critical releases with outstanding results.
• Involved in all phases of development lifecycle - right from requirements management to implementation and end user training.
• Wore multiple hats including that of a Business Analyst based on project needs.
• Roles and responsibilities:
• End to end ownership of delivery and Overall Project Management
• Interface with stakeholders from client side and identify future business needs. Work with LoB partners to prioritize future project needs.
• Coordinate with all project stakeholders from Confidential, client and third party vendors to develop Project Management Plan.
• Estimation and scheduling
• Requirements analysis
• Liaison with architecture team
• Testing and Quality Assurance
• Monitor, control and track the progress of project
• Release management
• User training
• Triage Production issue tickets
• Team building and mentoring
• Managed the transition of entire QA team for eCommerce LoB from incumbent vendor to Confidential under challenging circumstances.
• Ensured a smooth transition when some of the tracks moved from water fall to Agile.
• Worked with internal and external stakeholders while team went through several Org and process changes during steady state.
• Optimized processes based on project needs in a fast paced environment which resulted in 30% cost reduction.
• Roles and responsibilities:
• Responsible for the overall transition of QA program from external vendor to Confidential
• Transition from Waterfall to Agile for some tracks
• Coordinate with all project stakeholders to develop Project Management Plan.
• Knowledge Management
• Continuous Process Improvement
• Estimation and Scheduling
• Requirements Analysis
• Monitor, control and track the progress of project
• Team building and mentoring
• Owned and established UAT strategy and processes for both Data Conversion Validation and Functional Testing.
• Defined a customized defect and change management processes that suits the project needs.
• Defined the overall test plan and worked with individual leads to define work stream level test plans.
• Closely worked with Line of Business partners and other stake-holders to finalize test scripts.
• Established and built the team in Global Delivery Model.
• Lead the effort to establish test data.
• Determined the schedule and Line of Business users for the UAT events.

Tools: MS Project HP ALM MS Visio

Confidential, New York, NY

Project Manager

Responsibilities:

• End to end ownership of delivery and Overall Project Management
• Interface with stakeholders from client side and identify future business needs. Work with LoB partners to prioritize project needs.
• Coordinate with all project stakeholders from Confidential, client and third party vendors to develop Project Management Plan.
• Estimation and scheduling
• Requirements analysis
• Liaison with architecture team
• Testing and Quality Assurance
• Monitor, control and track the progress of project
• Triage Production issue tickets
• Team building and mentoring
• Responsible for the overall transition from external vendors to Confidential
• Coordinate with all project stakeholders to develop Project Management Plan.
• Knowledge Management
• Continuous Process Improvement
• Estimation and Scheduling
• Requirements Analysis
• Monitor, control and track the progress of project
• Team building and mentoring

Confidential

Systems Analyst, Senior Software Engineer, Software Engineer

Responsibilities:

• Legacy modernization of a suite of retail banking applications. Applications were re-written from Cobol and Clipper to Visual Basic/ SQL Server.
• Suite of applications for Mortgage LoB. Business was relying on Excel spreadsheets for some of their key day to day operations.
• My team came up with a suite of applications to automate this which resulted in tremendous productivity improvements.

Confidential

Software Engineer

Responsibilities:

• A fund remittance service to transfer money from Middle East to beneficiaries in India.
• Automation of end to end process for generating debit cards.