SUMMARY:

A dynamic and results - drivenScrum Master / Project Manager with over 8 years of experience in areas ofProject Management, Change Management, Business Analysis, Software Validation and Technical Documentation.Serving in several sectors in IT Banking, Electronic Commerce, Mobility, al and Government. Proficient in all phases of Software Development Life Cycle (SDLC, STLC) including requirements gathering, risk analysis, Development, testing, defect tracking, test management and reporting.

TECHNICAL SKILLS:

Testing Tools: Quality Center, Beyond Compare 4.0, QTP 11.0, UFT, JIRA, Bugzilla, TP, Test Director, QC, SnagitB2B - E-commerce Hubris, Omni-channel commerce solution

Programming - Scripting - Languages: C, C++, C#, SQL, VB Scripts, Java, Java Scripts, XML, HTML, ERP SAP R/3, ECC 6.0, SAP Net Weaver

Operating systems: Windows XP/NT/2000, DOS, Unix, IOS, ANDROID

Databases: SQL, Oracle, DB2, Tomcat

Methodologies: Waterfall and Agile

Workflow Tools: Spec Flow, Google Sheets, MS Office, MS Outlook, Lotus Notes, MS Visio, MS Project, MS SharePoint, Draw.io, Diff Checker, Smart Sheet, Project Manager, Pivotal Tracker, Pentaho

Other Technologies: VPN, Putty, Notepad++, Differed, WinSCP, VMware, Studio SKD, Source Tree

PROFESSIONAL EXPERIENCE:

Confidential - Des Plaines, IL

Scrum Master - Project Manager

Responsibilities:

• Acted as facilitator between the scrum team and the product owner/user experience team
• Fostered better communication between the disciplines and acted as a liaison to assigned project manager. Also assisted with internal and external communication, improved transparency and radiated information.
• Mentored the groups towards development at a pace that is economical and agreeable for the team and the company
• Worked with distributed teams both onshore and off shore - Costa Rica, India and Denver
• Implemented cross functional team structure and limited it to 10 people with varied skills for easy communication and interaction
• Created close feedback loops for the team to get immediate feedback
• Advocated and built dash boards to bring transparency and to shorten the feedback loop
• Implemented daily code checking by developers and supported it by writing smaller user stories which can be completed in a day. I also implemented blue/green deployments.
• Assisted the product owner in creation and grooming of product backlog
• Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings and software demonstration
• Updated Agile tracking systems to provide transparency on product and sprint backlog
• Uprooted hindrances and aided the groups to evacuate obstructions by finding the right staff to address errand blocking issues
• Tracked and effectively communicate team velocity and sprint/release progress to all affected teams and management
• Implemented continuous improvement practices like lunch and learn, hackathons, reading clubs and cross pairing

Confidential, Monterey California

Scrum Master

Responsibilities:

• Facilitated a Scrum team and was accountable for removing impediments of the team to achieve the sprint goals/deliverables.
• Supported the Product Owner by writing and estimating User Stories & prioritizing the User Stories. Experienced in translating business requirements into User Stories.
• Worked with Technical team to create tasks with Jira and establish Scrum / Agile boards to track and report on progress.
• Ensured the Scrum process, rules and ceremonies are properly applied by leading and facilitation; coaching the team to become a self-governing high-performance team.
• Assisted in the facilitation of all Scrum (and Scrum of Scrum) collaboration techniques, to include Release and Sprint Planning, Daily Standup, Velocity tracking, Sprint Review, Demos, Sprint Retrospectives and Estimation.
• Generated quantitative reports using the Scrum management tools to help take informed decisions, Work with team to establish estimates on tasks, create and track burn-down & burn-up charts.
• Collaborated across scrum teams when necessary to deliver system-wide solutions. Took responsibility for managing dependencies and removing impediments between scrum teams or shared resources by leading scrum of scrums.
• Promoted and empowered self-organized team, shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.

Confidential, Chicago, IL/ Houston, TX

Scrum Master

Responsibilities:

• Scrum Master Managing two separate SCRUM teams consisting of 6 developers, 3 BA's, and 3 QA's delivering to our Product Owners on time and within budget major functionality.
• Currently managing a 2-week Sprint Cycle and delivering Business functionality, Defect Remediation, Technical Debt Reduction as well as driving an Internal User Acceptance Testing of our brand-new application.
• Ensuring the development team is practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. facilitate Stand-ups, User Stories, Technical, & Defect Backlogs, Sprint Planning Meetings (Planning Poker,) Retrospectives, Review/Demo, Code Reviews, Story Board, and Story Writing.
• Conduct and coordinate UAT sessions.
• Assist in task identification, resource allocations and schedule estimates for staff on assignedprojectin order to help keepprojectresourced appropriately and on track. Take lead on small segments of theproject.
• Identifying and removing team impediments, and preventing external distractions as well as identifying risks.
• Coach team members and client on Agile best practices.
• Maintaining all Backlogs (User Story, Technical & Defect Backlogs) in TFS (Team Foundation Server)
• Expertise in maintaining appropriateProjectDocuments with emphasis on compliance with company policies and guidelines.

Confidential, Chicago, IL

Scrum Master

Responsibilities:

• Worked with the team to come up with overall release plan and break down of features, epics and LOE and identifying high level technical challenges and business priority up front and plan the release accordingly
• Responsible for Daily Scrums, Sprint Planning, Backlog Grooming, Sprint Review, and Sprint Retrospective sessions.
• Managed 1-month sprints with employee offshore and onsite and successfully incorporated the comments from the retrospect
• Identifying and removing team impediments and effective utilization of the sprint resources facilitate Stand-ups, User Stories, Technical, & Defect Backlogs, Sprint Planning Meetings Retrospectives, Review/Demo, Code Reviews, Story Board, and Story Writing.
• Responsible for testing the complete data flow from CMS to the front-end audit application.
• Has good knowledge and experience of testing on documented basics and architecture, XML, DQL queries, Content model structure for documented.
• Performed complete integration cycle between CMS (content management system) and corresponding version of the Engagement management system
• Extensively used X-metal Thick client for editing XML files, Documented WebTop interface, EMS client to end-to-end testing.
• Extensively used HP Quality Center for creating and executing test cases.
• Experienced in testing compete software technology update project and making sure the new upgrades from the different external vendors which are incorporated to the existing CMS application correctly.
• Experienced capacity planning, managing team onsite & offshore and responsible for overall quality of the project from testing side
• Proactively managed multi-million-dollar accounts across geographies. Responsible for Vendor Management, Rate Negotiations, Contractor Selection and Client Relations on multipleprojects
• Comfortable working independently within competitive and demanding settings; Strong skills in problem identification, analysis and resolution
• Experienced in preparing test strategy, Test execution plan, and sending report to the higher management
• Worked with operation and infrastructure team and external vendors to trouble shoot issues and followed defect life cycle.
• Perform testing, focused on Deloitte concept of finding defects at the earlier stages by following the quality best practices, and actively participated in initial user story discussions, review meetings
• Experienced in Agile methodology, scrum, sprint planning, story point estimation, review and retrospect
• Experienced in testing new data mart built for reporting solutions

Confidential, Rosemont, IL

PM / Scrum Master

Responsibilities:

• Conducted daily standup / coordination calls.
• Maintaining product backlog along with product owner.
• Planned and executed 1 major releases, 4 drops (sprints)
• Conducted estimation sessions for future stories
• Project team size was 45 resources located at different geographical locations.
• Achieved completion of all requirements with zero defect Developing SQL Queries to check the database validation on various mapper output files and reports
• Ensured test plans were complete, comprehensive, and up-to-date and that changes to test plan were tracked
• Created and executed testing scripts using QTP
• Executed Manual tests for Integration, User Acceptance, Positive and Negative, Functional
• Executed the regression test cases manually before it was handed over to UAT
• Experienced in developing Test Plans, Test Cases, Defect Tracking/Reporting and preparing test summary report
• Extensively used QC and QTP as testing tools
• Involved extensively in Functional Testing, System Testing, Integration Testing, Smoke Testing and Regression Testing Quality Center, and TFS
• Involved in automation infrastructures development in Quickest
• Participate in UAT, ensure post production validations, Integration testing
• Shadowed the Lead Scrum Master to learn and perform Scrum roles and responsibilities
• Strong experience in utilizing Traceability Matrix to ensure test cases met requirements
• Performed data preparation for assigned test cases. Trained new employees to perform data preparation.

Confidential, Chicago, IL

Functional POS-Data Management SAP

Responsibilities:

• Functional Analyst involved in Documentation of Integration, Regression and Security testing
• Assures accurate analysis and design of SAP POSDM that meet specifications and requirements of projects and overall business needs
• Assures accurate implementation of applications and systems to support the environment that will provide up-to-date information to all areas and levels of the company
• Conducted entry validation tests on all the online Applications - both positive and negative Tests
• Identification of Test data and validation of Test environment
• Involved in Automating testing using QTP with the help of manual test cases
• Involved in creating the Scenarios for single and Multi-lyre test
• Involved in creation of low, medium, and Peak load scenarios
• Involved in Data Migration testing used old data and checked the validity of the data
• Involved in documenting Test Plan, Test Cases and Test Procedure using Business requirements document and Functional requirements document of the system
• Involved in generating scripts for the load tests as per the requirements
• Involved in Integration testing (end-to-end Cross-Functional process chain)
• Monitored the status of bugs until they were sorted out
• Performed User Acceptance Testing (UAT), Validation Testing, Smoke Testing
• Prepared documents for end users of application
• Provide on-site subject-matter expertise to implement SAP POSDM on SAP HANA
• Recording of various tests and stored in the database for reusability
• Reporting of bugs using Test Director
• SAP POS DM configuration in a SAP BW / SAP Retail environment, including POS DM profile building
• Tested Android and IOS devices for client facing
• Testing of Client/Server environment in SAP DM module

Confidential, Chicago, IL

Functional Analyst / BA

Responsibilities:

• Created test data sets for available promotions, validate coupons/Vouchers and product details by conducting positive and negative test for Confidential online shop
• Perform the tasks of testing in inventory management system at the back end as well
• Performed data preparation for assigned test cases. Trained new employees to perform data preparation
• Performed integration testing with web application and mobile application, verified all functionality are correlating appropriately on high speed network, if not I performed troubleshooting for the respected through puts as per requirements
• Responsible for testing the e-commerce solution of shopping cart software at front end
• Testing of Hybris e-commerce solution
• Worked with Hybris ecommerce tool in customizing the business requirements to create, modify, update, and delete products and offers to publish & manage the content

Confidential, Chicago IL

Business Analyst

Responsibilities:

• Conducted review meeting with Business teams to review test scenarios and test cases
• Created Requirements Traceability Matrix (RTM) from Functional and Technical specifications to ensure that all the requirements are covered by the test cases
• Developed test cases and test scripts to check the login page requirements when they are applying for the loan
• Followedagilemethodology for software development and testing
• Participate in the weekly status, business review and defect triage meetings with the team
• Participated Daily Test Activity Defect Status Meeting. Produce test results documentation using Test Directory's graph wizard for easy-to-understand analysis
• Participated in creation of Traceability Matrix
• Participation in System Integration Testing, User Acceptance Testing and Regression
• Performed Data Validation Testing, Black Box Testing and User Acceptance Testing
• Applied risk assessment techniques to facilitate project completion with limited resources