SUMMARY

• Highly qualified servant leader and results - driven Scrum Master with extensive IT experience that excels at leading cross-functional teams and facilitating technology projects for a variety of industries.
• Adept at satisfying customer needs by engaging stakeholders, mentoring, coaching, removing impediments and leading Agile delivery teams to deliver valuable products early and continuously to the customer throughout project life-cycle.
• Currently seeking a position as a Senior Scrum Master, bringing 11+ years of related experience and key

AREAS OF STRENGTH AS FOLLOWS:

• Agile Values and Principles
• Product Backlog Refinement
• Coaching/Mentoring
• Problem Detection and Resolution
• Conflict Resolution
• Value-Based Decomposition
• Scrum/Kanban Methodologies
• Value Driven Delivery
• Technology Project Management
• Change Requirements
• Risk-Based Spike
• Team Empowerment
• Conflict Resolution
• Emotional Intelligence
• Stakeholder Engagement.
• Team Performance
• Relative Sizing/Story Pointing
• Waterfall Methodology
• Software Development Lifecycle (SDLC)
• Increasing Transparency
• Minimal Valuable Product
• Strong background in Financial Services (Banking), Information Technology, Software Solutions and Oil & Gas.
• Experience applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach like Burn-down techniques, Sprint Reviews, Retrospective formats, and user story handling.
• Excellent team player with the ability to influence and drive through issues.
• Experience working with Scrum teams comprising of both onshore and offshore teammates.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Scrum Master

Responsibilities:

• Organizing and facilitating Sprint/Release Planning, Daily Stand-Up, Sprint Review, Retrospectives, and other Scrum-related meetings for SPM and PFM.
• Supporting product owners with grooming and maintaining product backlogs, making sure user stories are sprint ready.
• Facilitate user story estimation workshops using various techniques such as planning poker.
• Train and ensure teams are effectively applying DOR/DOD on work items in backlog.
• Utilized Kanban task board to visualize workflow (work in progress) thereby improving productivity, increase transparency, reduce rework, bottlenecks and optimize throughput.
• Ensuring teams are maintaining best engineering practices such as pair programming, code reviews, test automation, refactoring, technical debt management, continuous integration/continuous deployment
• Mentoring and coaching product owners; Helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders.
• Guiding Scrum teams in establishing normalized estimating and team velocity.
• Tracking key metrics through Burn-Down, Burn-Up, Team Velocity, Bug tracking & Cumulative Flow charts and radiating progress to the teams and stakeholders.
• Identifying and removing team impediments/escalating as necessary.
• Facilitating crucial conversations with teams when conflict resolution opportunities arise and empower the teams to self-govern and self-organize.
• Coaching scrum teams to create clear and concise user stories with defined acceptance criteria.
• Bi-weekly lunch and learns to influen7e team to adopt agile mindset and principles.
• Ensuring development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Monitoring the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverable.
• Training and coaching teams on agile best practices with the end goal of reaching higher level of agile maturity and becoming a high performing team.
• Guiding teams to create team norms, product vison and sprint goals.
• Currently working on creating Agile playbook that will be utilized by all current & future scrum teams.

Confidential

Sr. Scrum Master

Responsibilities:

• Organized and facilitated sprint planning/release planning, daily stand-up, sprint reviews, retrospectives, backlog grooming sessions and ensuring all events are being conducted based on agile playbook.
• Ensured teams maintained best engineering practices such as pair programming, code reviews, test automation, test-driven development, refactoring, technical debt management, continuous integration/continuous deployment.
• Coached product owner; helped them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding, through tight stakeholder collaboration.
• Facilitated discussions and conflict resolution while empowering team to self-organize.
• Provided all support to the team using a servant leadership style whenever possible, leading by example.
• Prevented distractions by identifying and removing impediments.
• Monitored the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverable.
• Utilized JIRA to track and effectively communicate team velocity, burn down charts and sprint/release progress to the team.
• Participated in S2 and S3 Scrum of Scrum meetings to communicate team’s impediments and to understand cross dependencies from other Scrum Masters.
• Successfully helped Scrum team transition from Waterfall into an Agile Scrum framework/mindset.

Confidential

Scrum Master

Responsibilities:

• Worked with product owners and Agile DEV teams to deliver MVP to stakeholders in three-week iterations.
• Facilitated backlog refinement sessions and ensured full team engagement.
• Trained and coached product owners on writing, prioritizing and estimating user stories with well-defined acceptance criteria.
• Facilitated sprint planning, daily scrums, reviews and sprint retrospectives.
• Used Rally to track team progress and delivery performance.
• Utilized Kanban task board to visualize workflow (work in progress) thereby improving productivity, increase transparency, reduce rework, bottlenecks and optimize throughput.
• Worked with offshore and co-located Scrum team.
• Ensured team’s work is visible and radiated progress to the agile teams and key stakeholders.
• Improved transparency by sharing team progress through burn down, burn up and team velocity charts.
• Delivered business value to customers faster by reducing average iteration life cycle from 16 weeks to 12 weeks while delivering working products to customer.
• Streamlined business process and improve efficiency by helping the team identify bottlenecks and waste.

Confidential

Scrum Master

Responsibilities:

• Scrum Master for two Innovations team.
• Facilitated daily stand-ups, reviews, retrospectives, user workshops and removed impediments to development team progress.
• Identified and removed team impediments/escalating as necessary to management.
• Facilitated crucial conversations with teams when conflict resolution opportunities arose and empowered the delivery teams to self-govern and self-organize.
• Worked with different GSI teams along with the SMO (Separation Management Office) to complete projects and backlog for FY15 in preparation for the HP organizational split.
• Facilitated user story estimation workshops using Planning Poker technique.
• Support Product Owner with grooming and maintaining product backlogs.
• Promoted an empowered and self-organized team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.
• Promoted an empowered and self-organized team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.

Confidential

Agile Business Analyst & Scrum Master

Responsibilities:

• Facilitated scrum on scrum meeting with off shore team to provide transparency of team’s work and coordinated cross-team dependencies.
• Facilitated backlog grooming sessions and ensuring agile best practices were adopted while grooming stories.
• Led various Scrum events and discussions, making sure conditions are conducive to cooperation and communication, enforced time boxes to retain focus and clarity.
• Led Joint Application Design (JAD) workshops in Agile environment to improve vendor ranking business rules and processes to be incorporated into new system design.
• Worked closely with end-users to gather requirements, create functional specifications for system upgrade.
• Enhanced reporting standards and interface through addition of new features and functions.
• Recognized by clients and co-workers as a SME who understands business requirements and technical systems.
• Collaborated with internal teams to develop a new internal sandbox environment using Agile/SCRUM methodology.
• Created e-training documents for five tools that were adapted to clients’ business and technical systems.