SUMMARY OF TECHNICAL SKILLS:

Agile - Scrum/Kanban/XP (15+ years)

SAFe (5+ years)

Waterfall (8-10 years)

Development Operations (DevOps)

SDLC Story Boarding/JADs/VOC

Agile - Scrum tools (TFS, Rally, JIRA)

HTML,XML, Java, C+ concepts

SQL, Hadoop, Hive, DB concepts

XML spy, Ultra Edit and other tools

SaaS, SOA, iOS knowledge

HL7, CCD, FHIR, Rhapsody, API knowledge/concepts

Experience with B2B and B2C

Microsoft Office Suite and Office 365

Long-term Care processes and workflow experience as RN

PAF program (Medicare, ACA, Medicaid)

PROFESSIONAL WORK EXPERIENCE:

Confidential, Bloomington, MN

Product Manager - R & D Technology

Responsibilities:

• Product Manager responsible for defining an enterprise product vision and strategy including creating and maintaining the product roadmap.
• This effort included attaining executive approval for funding the product development as a true Web Service leveraging APIs, Rhapsody, and a separate stand-alone code base.
• Define the scope and priorities as well as determining and directing scrum teams in meeting MVP for first release.
• For example, efforts included defining features to support interoperability and discrete data elements through defining features codes within the Forms Builder, the rules engine, and the data base repository leveraged to trigger rule processing.
• Initiate, plan, and manage product Beta Testing, Pilots and Go-Live launch efforts.
• This includes, soliciting clients to participate in Beta and Pilot efforts; creating and managing the beta, pilot and launch plans. Working with other stakeholders like Account Management to finalize the Pilot Statement of Work. Facilitating launch activities like training user education and support team.
• Manage multiple projects to deliver the product offering including the product applications, the integration project with SNF, and the Confidential development efforts (ie. Assessment Forms, Rules, Interventions).
• Complete market research, competitor analysis, value-add proposals, go-to-market strategy, product positioning, personas and pricing strategies to meet customer and business objectives including creating of marketing materials, sales tools, webinars, and provide sales demonstrations including onsite customer visits.
• Define high-level requirements, themes and epics. Provide low level requirement details for story refinement. Complete/identify technical requirements such as technical workflows and processes flows. Manage prioritization of the backlog using JIRA. Lead in Program Increment planning.
• Operate as the thought leader and voice of the customer within Confidential and externally. Represent MatixCare at the UofM in the Nursing Informatics workgroups to standardize Nursing data and assessment tools used to collect the data.
• Collaborate with executive leadership, business unit leaders, and other product managers to meet not only product objectives but also meet corporate game plan initiatives.
• Owner and facilitator of Client Advisory Board and focus groups to gain user feedback, suggestions and insight.
• Develop and manager third party relationships to partner in Confidential and other efforts to provide value add and be cost effective.
• Manage Business Analysts, including hiring, mentoring, training and managing the performance of team members.

Confidential, Eden Prairie, MN

Product Owner/Sr Business Analyst/Systems Analyst

Responsibilities:

• Filled multiple roles such as the Product Manager/Product Owner role in working with Stakeholders and development architects to identify requirements and create User Stories with defined acceptance criteria in Rally.
• Prioritized backlog, developed roadmaps, charters and defined scope.
• Provided business signoff on accepted stories.
• Provided training of product feature functionality.
• Systems Analyst effort by identifying requirements and business rules through analysis of SAS code.
• Mapping of data from database elements to assessment document.
• Business Analyst role in analysis of existing system features and workflow through interviews with SMEs.
• Created data flow diagrams, workflow diagrams, story mapping, etc.
• Agile coaching efforts in scrum methodology including providing leadership in driving cross functional scrum of scrum meetings with cross functional teams. Implementing stakeholder demo/review after each sprint. Providing leadership and challenging team to align to Agile/Scrum based on 12+ years’ experience, for example working with team to identify the definition of Done, delivering a working product increment at the end of the sprint.

Confidential, St. Cloud, MN

Product Owner/Product Manager/Business Systems Analyst/Scrum Master/Project Manager

Responsibilities:

• Utilized various Marketing tools, Voice of Customer (VOC), and onsite visits to determine MVP rolling roadmap for new lending platform, Real Estate Market.
• Managed product budget, market growth opportunities and pricing.
• Documented workflows and requirements, utilized TFS to create Epics.
• Worked with external customers and internal stakeholders to prioritize and plan Program Increments (SAFe) across Confidential to meet product feature functionality.
• Analyzed proprietary legal Confidential and schema along with VOC data to determine User Interface design specific to schema paths and provide this technical information, including business rules, to developers via various artifacts including Visio, Excel and TFS.
• Utilized Mapforce to complete mapping of data from our proprietary schema to an industry standard schema, MISMO.
• Defined requirements and completed data analysis to build data dictionary specific to web based product.
• Lead in defining and facilitating requirements and process decisions specific to DevOps for product development of new Saas platform.
• This included definition build process requirements to run integration and regression test suites. Due to size of project and number of teams, there were multiple branches of code.
• Owned driving to multiple team discussion/decisions on “Merge to Main” steps and process. Driver in utilizing Test Driven Development, for example integration with 3rd party calculations engine required implementing code in small increments to test calculations and further define and drive variables passed to meet business requirements.
• Owned discussions across teams on continuous integration, continuous deployment, continuous delivery, ATDD, data conversions, feature toggles, etc.

Scrum Master /Agile Coach/Lead BA

Confidential

Responsibilities:

• A servant leader on multiple product teams.
• Neutral party in providing coaching, teaching and mentoring to the team on scrum practices.
• Worked to prevent distractions and remove impediments, for example hardware procurement.
• Worked to build self-directive and cohesive teams for example team ownership in determining the need to swarm PBI’s to better manage the number of stories in progress versus completed stories.
• Focused on meeting customer satisfaction in being adaptive to change and transparent in communicating team progress and information.
• Facilitated getting work done by discussing benefits of inspecting and adapting continuously.
• Facilitated retrospectives which included selecting multiple items to focus on improving during the next sprint.
• Utilized various Agile techniques and tools such as burn-down charts, daily scrums, retrospectives, and supported engineering practices like continuous integration, continuous testing, test driven development, and automated testing.

Product Manager/Project Manager/ Sr. Business Systems Analyst Lead

Confidential

Responsibilities:

• Served as product champion and SME in defining product gaps and required enhancements to meet changes in market trends, identify gaps, ROI analysis and customer feedback.
• Collaborated with developers, architects and subject matter experts to establish the technical vision and analyze tradeoffs between user experience and performance needs.
• Prioritized and negotiated requirements with customers based on business value, business objectives, time constraints and cost to deliver.
• Utilized various strategies and tools to gather requirements and determine design include facilitating JAD sessions which provided design solution options that were shared via prototypes, storyboards, and modeling.

Sr. Business Systems Analyst/Project Manager/Resource Manager

Confidential

Responsibilities:

• Managed team of offshore resources assigned to deliver a Confidential product.
• Efforts included managing work assignments, setting role expectations, product and tool training, mentoring resources and monitoring work deliverables.
• Coached and mentored team in requirements analysis and compliance required updates.
• Managed resource concerns and worked a flex schedule to accommodate differences in time zones to meet project and product deadlines.
• Managed the scope, project priorities and risk, and identified resource needs.
• Created project plans and budgets.

Sr. Business Systems Analyst (Lead)

Confidential

Responsibilities:

• Lead BSA across multiple lending products in eliciting requirements from Compliance resources for mandatory legislative change.
• Analyzed requirements and required fee structure change.
• This included data flow diagrams and data modelling to identify a revised structure in collecting two sets of fees and toggles to determine which set is used during the specified phase of the transaction. Negotiated with stakeholders to determine final approach.
• Included negotiating with third party vendors on new data structure to meet upstream and downstream reporting and processing.
• Provided guidance and direction to multiple BSA’s across multiple products to implement a consistent solution for all affected products.
• Completed user acceptance testing.
• Trained support and User Education staff on new workflow, data collection and compliance update.
• Completed effort to meet mandatory regulation effective date.