Technical Manager Resume Profile
Summary:
- Over 12 years of Lead Management experience in all phases of Software Development life Cycle SDLC including Analysis, Design, Development, testing, Production and Implementation of Applications using Microsoft technologies.
- Successfully handled different project Risks Technical, Organizational and External
- Strong experience in planning, organizing and managing resources to successfully complete project goals and objectives, while honoring predetermined constraints.
- Good exposure of the technical document specification preparation using software/functional requirement specification document.
- Rich exposure in project coordination activities entailing Planning, Scheduling, as well as application maintenance enhancement, project progress monitoring, regular reporting to various stakeholders and delivery as per quality, time and budgetary norms.
- An effective leader with proven abilities in leading teams during the project phase, guiding team members and enabling knowledge sharing among the team.
- Resourceful and deft in all phases of the SDLC Requirement analysis, development, testing and troubleshooting , with strong programming, software upgrade and application support skills across technology platforms.
- Proficient in developing streamlining systems with proven ability to enhance operational effectiveness and meet operational goals within the cost, time quality parameters.
- An effective communicator with excellent coaching interpersonal skills at multiple levels. High integrity, energetic leader known for ability to envision and create successful outcomes in complex environment.
- Excellent customer feedback on high quality delivery, enhanced customer satisfaction and excellent team building across departments, suppliers and customers
- Good Knowledge and experience of JAVA / J2EE Enterprise applications,VB 6.0, ASP, COM, DCOM, IIS 6.0/5.0, Visual Studio .NET 2003/2005/2008, .NET Remoting Services, Web services, Visual SourceSafe, UDDI.
Experience
- TDD Test Driven Development and NUNIT
- Competencies
- Project Management
- Strategic Planning
- Risk Management
- Change Management
- Liaison / Coordination
- Negotiation
- Customer Relations
- Resource Management
- Workflow Analysis
- Support Functions
Technical Skills:
| Primary Skills | Java,ASP.Net, C .Net ,VB.Net, ADO.NET, ASP.NET AJAX, Web Services, XML, XSLT, Oracle 9i, SQL Server 2000/2005/2008, PL/SQL, WCF,WorkFlow and Crystal Report for .Net. SQL Server SSIS / SSRS. |
| Operating System | Windows 2k, 2003 server, NT/XP and Vista |
| Application Servers | IIS 6.0 and Web Sphere. |
| Scripting Languages | Java Script, JQuery |
| Development Tools | Visual Studio.Net 2005 ,2008 and 2010, VB 6.0, Visio, Dream Weaver and XML Spy. |
| COM | ActiveX DLL/EXE/OCX and D-COM |
| .Net Framework | Framework 2.0, 3.0, 3.5 and 4.0, MVC/MVP |
| RDBMS | Oracle 9i, 10i, SQL Server 2005 and 2008. |
| Other Tools | SSRS, Crystal Reports for .Net, Visual Source Safe VSS and Tortoise CVS, MS SharePoint, MS Project |
| Version Control | VSS, CVS, Tortoise CVS,Win CVS., TFS |
PROFESSIONAL EXPERIENCE:
Confidential
Role : Technical Project Manager /Solutions Architect
- Project 1: ScriptMed TogetherRx Program
- The project is meant to implement Creehan Company's ScriptMedTM SM5 Specialty Pharmacy platform for Walgreens' Specialty Pharmacy prescription fulfillment solution and to successfully integrate the solution with Walgreens' systems to share patient, prescription and other information as well as enable Specialty to share enterprise resources to improve efficiency and reduce operating costs.
- Project 2: Caremetx Claims Web Service
- Walgreens partnered with Caremetx will be offering an interface to perform the adjudication of the test claims which will reduce the hassle factor and time to therapy and benefit patients.
- Specialty Adjudication Service is being implemented to provide the same. This service will provide the interface to perform the adjudication of the claims. It will process both billing request and reversal of the claims via electronic data interchange using NCPDP Version D.0 slandered, as required under HIPAA.
- The Specialty Adjudication Interface will format the external vendors claim request and interacts with NDC switch to process the adjudication. As this is only a test claim, all the requests from external vendors for adjudication will be reversed immediately upon successfully retrieving the response from Relay Health.
- Project 3: OAM Integration with SR2 application
- Serving as the Technical Project Manager to assist the client to deliver an implementation of the Fusion Middleware tier, including SOA, a customized BPM solution, WebCenter and OAM/OID/OIM. Overall project budget is more than 70MM. Responsible for managing the technical teams for module specific development, architecture management, system integration on the R12 EBS platform, including feeds to external non-EBS systems. Management of the implementation of a highly customized BPM solution and delivery of the SOA, ECM, WebCenter and OAM/OID technologies specific for this project. Oversight for use of non-Oracle technologies, including HP's Quality Center, Config Snapshot and Load runner, to facilitate some of the testing and environment preparation requirements. The notable personal success on this project was the ability to intervene on troubled project areas that were failing to reach deliverables and implement the changes needed to the management approach in order to successfully deliver these modules on time and within acceptable scope.
Roles and Responsibilities
- Lead, manage and report on projects in support of Walgreens Specialty pharmacies
- Implemented a service JAVA based project for processing claims from Caremetx an external partner through a synchronous call with Relay Health in NCPDPD standard for determining eligibility and validating claims.
- Deliver quality projects on-time and within budget
- Supported the business case and selection phases of a new 190 MM BSS/OSS system.
- Reviewed SOW for Project Management Track including, project deliverables, project work plan and PM tools.
- Trained and coached a development team of 6-8 and management team of 12 to utilize Agile Methodology with Scrum
- Proposed PMO governance models incorporating off-shore/global development centers.
- Create and maintain project plans and schedules
- Create technical requirements and solution documents
- Assemble resources and drive cross-functional teams
- Manage the complete project development life cycle from requirements through deployment
- Actively manage scope and change requests
- Regularly communicate status to 40 team members and business stakeholders
- Identify issues and risks and work collaboratively to resolve them
- Implement best practices and proven methodologies for managing projects, including lessons learned from previous projects
- Take a leadership role in training and mentoring team members, developing methods for improving productivity and efficiency
- Take appropriate steps/actions to ensure timely deliverables, project success and quality
- Served as primary day-to-day contact for software vendor/external partner Creehan Company, Caremetx and successfully reduced the number of hours for migrating data of the biggest pharmacy from 124 hours to 7 hours.
- Integrate OAM/OIM with applications for authenticating and authorizing users against critical functionalities across the SR2 application which is the gateway for different user groups across Walgreens.
Confidential
Role : Technical Manager/Architect
Roles Responsibilities:
- Interacting with client for requirements, feasibility discussions and estimations. Designing the layout of web pages and SOA Service Oriented Architecture .
- Coordinated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
- Felicitated requirements for numerous small frontend only changes to large more than 10 backend system impact projects using various requirement analysis techniques.
- Coordinated and managed requirement delivery from various requirement teams for enterprise level projects.
- Created and maintained SharePoint site for the team to provide a centralized repository for requirement artifacts.
- Actively participated in requirement strengthening activities by providing constructive feedback and initiating new processes.
- Reviewed design specifications and test plans to ensure requirements are met and to minimize gaps during implementation.
- Actively involved in the conversion and mapping of the existing Financial System of a major investment bank.
- Conducted User Accepting Testing before the product launch and coordinated test results.
- Mentored new business systems analyst by providing them guidance and sharing knowledge.
- Involved in creating the WCF service Clients to consume WCF Services from external systems using web http binding based on REST in order to render the data in JSON from the services.
- Used LOG4Net for implementing Audit logging requirements of customer's activity in the system.
- Part of a team that successfully interfaced the client tm s PeopleSoft Sub-ledger Accounting System SLS and legacy accounting systems with the Oracle Financial Accounting Hub.
- Used Team Foundation Version Control in Visual studio Team Foundation Server for version and source control.
- Involved in deployment of applications into IIS 7.5 and configuring accordingly.
Confidential
Role : Technical Manager
Responsibilities:
- Successfully managed and delivered multiple data services and new implementation projects, including the convergence of business systems for major global enterprises.
- Identified, analyzed, and improved project critical tasks by designing and implementing new processes that reduced data import time from 30 days to 20 days and cost of an implementation project by 30 .
- Improved resource utilization rate on billable hours from 45 to 65 by establishing and adapting best practices in resource allocation and project planning, coaching and mentoring the time in a more effective time management process, and providing direct training and motivation for better focus.
- Improved RFPs by clearly defining proposal impacts, increasing client retention by 10 and improving client satisfaction by 25 .
- Facilitated BA sessions for effective requirement gathering to capture client business needs and propose more effective solutions.
- As Scrum Master and Assistant to product owner, created a comprehensive set of non-functional and functional requirements, prioritized requirements for all Sprint Meetings,
- Championed Iterative Development and Agile Processes for large projects over traditional methods
- Documenting functional and technical specifications of the Legacy power builder Data Entry
- Application. Attending Agile sprints, SCRUM meetings, daily stand ups.
- Worked with database team in database design and data modeling.
- Worked with SMEs to design the architecture and finalize software requirements and tools.
- Involved in the migration of version control from TFS to RTC SCM.
Confidential
Role : Technical Manager/Architect
- The Workers' Compensation Automation and Integration System WCAIS project implements an integrated technology solution for services delivered by L I's three Workers' Compensation program areas, namely Bureau of Workers' Compensation BWC , Workers' Compensation Office of Adjudication WCOA and Workers' Compensation Appeal Board WCAB .
- The application handles all the claim requests that are filed by injured workers, employers, insurance companies who pay the workers injured on work location. It also handles all the petitions filed by any of these parties and schedules hearings to resolve these conflicts.
TECHNICAL RESPONSIBILITIES:
- Actively involved in JAD Joint Application Design sessions to gather requirements. Involved in High Level Design document and Coding Guideline documents.
- Defining the functional specifications based on the requirement study done. Created various artifacts like Business Rules, Screen Specification Requirements SSR , Messages,
- and Use Cases and recorded them in IBM Rational Requisite PRO. Designed and developed the class diagrams and sequence diagrams using Rational XDE.
- Evaluated impact of customization to existing products, and collaborated with Business Analysts and customers to gather requirements and author specifications. Developed Financial Management System in the WCAIS which was an independent system. Managed the implementation and delivery of a Governance, Risk, and Compliance GRC project, including financial controls, internal audit, operational risk, compliance, IT governance, and risk management modules as an enterprise and SaaS implementation.
- Involved in Database Design for the Finance Module. Designed Business Functionalities to create a mapping between roles and the page level access for the users of WCAIS using VB.Net
Confidential
Technical Manager
Responsibilities:
- Analyzed business requirements, and defined the Object oriented solution using UML diagrams like Activity diagram, Sequence diagram, Class diagram for this application.
- Delivered all software development projects consistently 5 below cost expectations.
- Carried out design of components, initiated Iterative Development, provided design solution for front end and back-end development, and for database queries.
- Achieved a 5 improvement in product quality and significantly reduced time spent on client user acceptance testing.
- Developed User controls and Business components to be used throughout the application.
- Designed Customized components using C Language and the project Was built on n-Tier Architecture with extensive use of Object Oriented programming Techniques like Encapsulation, Inheritance, polymorphism and Abstract Classes etc..
- Designed and developed web forms using Visual Studio .Net Framework 3.5 and C for application.
- Developed WCF Service to share the business related data with other applications.
- Staff pages Authentication and Authorization using Active Directory directory services and Siteminder , Pagelevel access using Fine Grain Access Control FGAC .
- Used Validation Controls for corresponding validations required for business logic in the Forms.
- Created Shared Assemblies in C to reuse the code in multiple web applications.
- Actively involved in coding and designing using C , XML, ADO.NET, JavaScript, HTML, and Cascading Style Sheets CSS .
- Designed database structure and set relationship between tables.
- Designed and implemented data access layer using ADO.NET and C .NET.
- Participated in architectural discussions and developed application software using proven Agile development practices including Test-Driven Design/Development and Continuous Integration.
- Successfully guided a team of 6 to implement Oracle Release 12 General Ledger, Cash Management, Accounts Receivable, Projects, Procurement Purchasing, iProcurement, Sourcing, iSupplier Portal and Accounts Payable AP modules on Oracle On-Demand platform . General Ledger and Procurement Functional Lead.
- Involved in Unit testing of the developed modules and findings are documented for peer reviews using NUnit.
- Used Design patterns such as Singleton design pattern.
- Provided 24X7 production support and resolved issues within the designated time frame.
Confidential
Technical Lead Project: Loan Monitoring System
Responsibilities:
- Involved in designing user interface and prototypes for the application using ASP.NET
- Business model and logic were implemented using C .
- The backend database connectivity modules were designed using ADO.Net with SQL Server 2000 as the database.
- Actively involved in coding and designing using C , XML, ADO.NET, JavaScript, HTML, and Cascading style sheets CSS .
- Used Validation Controls for corresponding validations required for business logic in the Forms.
- Used Data Sets and Data Grids extensively to retrieve, display and manipulate data from the database.
- Developed and managed database objects like stored procedures to maintain business logic and enforce data integrity.
- Used JavaScript for validations and customizations of the front-end screens and controls.
- Involved in configuring web. Config file for form Authentication and Authorization.
