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Sr. Program / Project Manager Consultant Resume

SUMMARY

  • Highly adaptive, dedicated, and well - organized professional, with more than ten years in the Healthcare IT industry, encompassing clinical software development, implementation, project management, and information systems management.
  • Exemplified in-depth capabilities and experience in developing and implementing large-scale clinical information system software projects.
  • Expert at managing and retaining key accounts as well as project planning and handling fiscal responsibilities.
  • Proven to be effective in meeting short-term goals while also focusing on long-term vision. Quick and logical thinker; capable of adapting to changing priorities, business needs, strategies and goals.
  • Accustomed to communicating with business and executive leaders as well as to establish professional relationships with cross-functional teams ensuring high-quality results and customer satisfaction.

TECHNICAL SKILLS

  • Healthcare Provider/Payer/Vendor Domain
  • Off-Shore Project Management
  • HIPAA EDI/HL7
  • Collaborative Team Leader
  • Client Interfacing
  • Client Communications
  • Professional Consulting
  • Waterfall, Agile, SDLC, Iterative Hybrid
  • ITIL/MS Project/JIRA
  • Business Process Design
  • Care Management and Co-ordination
  • Staffing & Resource Management
  • Platform Scalability Forecasting
  • Business Process Re-engineering
  • Global/Enterprise-Wide/Cross-FunctionalProject Leader
  • Change Management
  • Delivery Management
  • Implementation Management
  • Project Cost Planning & Budgeting
  • Enterprise Business Strategy
  • Exceptional Communication Skills
  • Payer/Provider Projects
  • Multiple Projects
  • Risk Management
  • Medicaid/Medicare
  • Effective Multi-Project Leader
  • EHR & EDI Implementations and Integrations
  • EPMO Lead
  • Business Process Improvement
  • Business Intelligence & Analytics
  • Machine Learning and Predictive Modeling
  • Executive Collaboration
  • Workflow Analysis & Data Mapping
  • Business Process Mapping
  • Requirements Gathering
  • Cloud Computing
  • Gap Analysis
  • Qualitative Research
  • Operations Research
  • Vendor Management
  • Product Launches

PROFESSIONAL EXPERIENCE

Sr. Program / Project Manager Consultant

Confidential

Responsibilities:

  • Provide leadership and direction on all assigned projects ensuring follow through from beginning to end of project management life cycle.
  • On boarded 30 API clients ($10M in revenue) from all across the globe to share member data from One touch Reveal for advanced Analytics and working with the Marketing to onboard 60 ($25M in Revenue) more for the 2018 roadmap.
  • Lead the Mobile & Web application projects to expand to 3 different global markets which included 8 countries around the globe for use by people with diabetes to view, track, trend and share their data from their blood glucose meter to support their diabetes management.
  • Fixed false work estimates resulting in saving over $2M annually.
  • Managed multi-faceted projects with on-time delivery, meeting quality standards and budget constraints.
  • Cost estimating and developing the budget for various projects.
  • Managing the project budget, resources and resource forecasting along with Issues and risks tracking.
  • Created an environment to highly motivate the team to work together.
  • Complex data gathering for analytics, and predictive modelling.
  • Implemented a new streamlined process to control change requests for Enterprise solution.
  • Continuously monitors tasks and project assignments: identifies and takes action to resolve problems using program RAIDD logs.
  • Provide technical and analytical guidance to project team.
  • Implemented a set of comprehensive tracking processes to monitor Project performance. Working with the team on all phases of IT projects, from discovery to delivery.
  • Assessed the impact of current business processes on users and stakeholders. Tracked product until it went into production environment.
  • Conducts status calls with clients, deliver, and maintain updates through weekly reports.

Sr. Project Manager

Confidential

Responsibilities:

  • Analyzed requirements provided for product change/update. If updates were incorrect then discussed them in daily status call.
  • Tracked the product from beginning to end and made sure it was moved to environments in a timely manner. Translated technical specifications into detailed product requirements.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Documented business processes and analyzed procedures to migrate current SAP power builder application functional and data to .net application.
  • Followed internal procedures for change management, incident management and escalation.
  • Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution.
  • Implemented a set of comprehensive tracking processes to monitor Project performance. Working with the team on all phases of IT projects, from discovery to delivery.
  • Assessed the impact of current business processes on users and stakeholders. Tracked product until it went into production environment.

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