Software Program Lead Delivery Project Manager Resume
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Hoffman Estates, IL
EXECUTIVE SUMMARY:
- 23 years’ experience in the Program Management field, with experience managing a team of project manager, information technology consulting, focusing on Web - based and client/server-based applications, custom development, infrastructure, Agile, Blended & SDLC Projects
- Proven results with applying project management principles to life situations to increase executives’ effectiveness and abilities to reach objectives and with teams completing projects within budget and committed timeframes
- Robust management career with strong leadership problem solving, planning team building and project management skills. Recruit, develop, motivate and retain diverse staff structuring them in teams that deliver results and savings.
- Served in client facing roles for high profile projects utilizing my knowledge of the business and building key relationships
- A decisive leader with excellent communication skills. Innovative and goal focused individual.
- The ability to handle complex issues independently and provide necessary feedback to management.
TECHNICAL SKILLS:
Agile Software Dev
Blended Dev
Microsoft Office
ATT One CR Tool
Microsoft Project
Java/Java Script
MS SharePoint
HTML/XML
Microsoft Access
SQL Plus
MS Livemeeting
Oracle 8i/9i
Visio
Visual Basic
MS Publisher
VBScript
PRISM
Iteration/Sprint
C++/MFC
Retrospectives
JAD SDLC SQA ITUP Agile
PROFESSIONAL EXPERIENCE:
Confidential, Hoffman Estates, IL
Software Program Lead delivery project manager
Responsibilities:
- 5 years of Managing scrum teams consisting of product owner, development team, scrum master, testers, release managers and development mangers in delivering agile software development projects
- Manage team of project managers successfully through delivering various initiatives
- Manage several company portfolio’s through successful delivery of initiatives resulting in increases of over 500M in revenue annually.
- Manage several programs that reduce operational costs and strategic risks by reducing company’s redundancy and system fatigue
- Assisted in the overall company’s implementation of the Agile framework to reduce time to market
Merger & Acquisition Program Manager
Confidential
Responsibilities:
- Managed complex program of project that twilight applications, merged customers and archived sensitive data after a merger
- Managed program of project that delivered framework to reduced departmental redundancies
- Managed relationships between acquired companies and cross functional teams
- Successfully improved company productivity while delivering company savings over 500M
Confidential
PMO Team Manager
Responsibilities:
- Responsible for enterprise level, multi-million-dollar projects in application development securing the company’s framework in telecommunication industry
- Managed Confidential Project Managers who were responsible for complex interdependencies projects
- Responsible for overall program budget planning efforts
- Served as point of escalation for all Project Management related activities
- Implemented Risk management and mitigation processes as Project/Program Lead.
IT Project/Program Manager
Confidential
Responsibilities:
- Administered projects of medium to large and budgets to implement system enhancements and new systems in the billing and customer care application development. Accomplished by applying project management principles and the company’s methodologies. Led large multidiscipline teams.
- Led project teams with 50-100 members. Maintained focus for the timely delivery of complex projects with a quality delivery.
- Track multiple projects utilizing MS project plans, PRISM & managed projects budgets in Financial Module.
- Direct project teams from in prioritization of activities and develops time/cost estimates.
- Assist clients in identifying their application requirements and mitigation of issues.
- Key participant in the creation of the business case for Call Center Performance Management program including the creation of the Business case cost template and projections that resulted in key cost savings for program.
- Communicate project statuses, jeopardies and issues to appropriate personnel and management within Confidential & Confidential and Client organization.
IT Project Manager
Confidential
Responsibilities:
- Spear headed working sessions for integrated application development efforts.
- Facilitated story board sessions with architectural, development and engineering
