OBJECTIVE:

Seeking a responsible & challenging role as a Project Manager/Scrum Master with over 9 years of experience in industry sectors ranging from manufacturing, digital media, print media, & retail & electrical/electronic with projects ranging from migration, enhancements and fresh developments.

PROFESSIONAL SUMMARY:

• 9+ years of experience on leading project planning, resource planning, stakeholder management, business analysis, requirement gathering, requirement elicitation, documentation, testing and deployments.
• 8+ years of experience in generating Project Charter, Project Plan, and Business/Functional Requirements Documents.
• 8+ years’ experience working on ERPs like Oracle, SAP and Symphony Confidential .
• 6+ years hands - on experience on managing multi-million-dollar projects using tools like MS-Project, JIRA Boards & SharePoint to name a few.
• 3+ years of hands on experience as a Scrum Master in AGILE project implementations.
• Expert in managing all aspects of the project activities and mentoring the project team about requirement elicitation, documentation through use case/ user stories, data/process flow diagrams, building mockups/ UI interface and workflow processes, QA documentation and testing, technical writing and data mining.
• Highly effective in writing business requirements, building relationship with stakeholders/ development teams to meet deliverables.
• Strong Communication and Presentation Skills, Leadership Skills and an expert in coordinating with managers, subject-matter experts, stakeholders, system implementers, and application end-users.
• Expertise in ASAP, Waterfall, and AGILE methodologies of project management for SDLC in the IT/Business Operations domains.
• Hands on experience on supply chain advanced functionalities like: demand planning, order scheduling, supply network planning, inventory control, order management, Logistic Execution, pricing configurations, billing, consignment processing & 3RD party processing, material procurement, production planning, contracts & invoice processing, and shipping process.
• Subject matter expert (SME) in ERP implementations on various modules of supply chain like: SUPPLIER LIFE CYCLE MANAGEMENT, WAREHOUSE MANAGEMENT SYSTEMS, ALLOCATION/REPLENISHMENT, SALES & DISTRIBUTION, and PRODUCT LIFE CYCLE MANAGEMENT.
• Successfully lead and implemented four end-to-end implementation projects involving: project preparation (kickoff meeting), functional design specification, testing (black box testing, integration testing, and UAT), pilot go-live and post go-live support.
• Lead several successful projects in an onsite-offshore business model.
• Highly experienced in customer interaction. MBA in Marketing and International Business from Ohio University has enabled me to understand and provide business solutions effectively.

TECHNOLOGY SKILLS:

MS-SharePoint 2013

Symphony Confidential . v5 & v6

Mainframes WMS AS-400

Oracle R12 SLC Functional

Oracle Knowledge Management (Knowledge 8.5-Answer Flow Functional)

Oracle 11i OTC & PLM

Oracle Sales Analyzer 1.4 & 1.7

SAP SCM-APO 7.0

SAP SLC 1.0 SP03

SAP SD ECC 6.0 SP05

Toad, Oracle Developer-SQL

MS-Excel, PowerPoint, Word, Project, and Visio

Supply Chain Functional Stack:

Allocation/Replenishment

Warehouse Batching/Receiving/Labeling/Load Close

Demand Planning/Inventory Control

Transportation Planning/Vehicle Scheduling

Global Available to Promise (GATP)

Supplier/Vendor Life Cycle Management (SLC/VMS)

Product Life Cycle Management (PLM)

Material Requirement Planning (MRP)

Production Planning (PP)

Bill of Materials (BOM) Management

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Project Manager/Scrum Master/Business Analyst

Responsibilities:

• Managing the Confidential project as a Project Manager/Business Analyst.
• Actively conducting requirement gathering by interacting with client SMEs to produce use case requirements documentation for client sign off.
• Overlooking the development of the new EDIS SharePoint application by interacting with Technical Architect, Developers and Testers to make sure the system is built according to signed off requirements from the client.
• Overall Project Management with resource allocation planning and making sure all the phases of project are met in terms of cost and timelines.

Skills: Microsoft SharePoint Servers, SQL DB

Environment: Microsoft Azure Govt Cloud

Confidential, Atlanta, GA

Project Lead

Responsibilities:

• Collaborate with retailers to assess and improve their supply chain management operations, applying industry best practices to their unique business environments.
• Provide retail consulting expertise to help clients effectively implement new technologies and improve their business processes to increase their profitability.
• Establish credibility in the company’s ability to understand and resolve clients’ operational issues.
• Manage relationships with the company's professional services business partners.
• Lead end-to-end implementation of GOLD allocation/replenishment module at the client sites.

Environment: Confidential v5.9 & v6.0

Scrum Master

Confidential, Charlotte, NC

Responsibilities:

• AGILE implementation project involving scheduling and managing scrum meetings with the scrum team and technical developers and business.
• Configuration of the Answer Flow functionalities to suit the needs of Confidential customer base for automated service level queries/requests and business interactions.
• Work with internal teams to define project requirements and expectations as telephony subject matter expert.
• Mapping of IVR troubleshooting flows to document the current state and future state.
• Development of functional design specifications & documentation.
• Worked as a key functional expert in bridging the gap between management and the business.
• Directly reporting to Program Manager-IT Business Services Team.
• Maintaining documentations on JIRA boards.
• Resolving issues while Unit testing, SIT and UAT.
• Prepared and published several SOPs and documentations on efficient troubleshooting processes for internet connectivity, phone services and VOD services/TV services.

Skills: ORACLE ANSWER FLOW

Environment: Oracle Knowledge 8.5

Project Manager

Confidential, Boca Raton, FL

Responsibilities:

• Development of functional design specifications through requirement gathering, requirement elicitations, & use case development.
• Resolving issues while Unit testing, SIT and UAT.
• Lead the project management activities including weekly status meetings with stakeholders, project teams, development teams and IT.
• Carry out the role and duties of a scrum master: Conduct daily scrum, follow 2-week sprints, hold bi weekly planning meetings to prepare product backlog, decide stories to be worked on in current iteration by tech team, hold sprint retrospective at the end of each sprint, update and track tasks in JIRA (Project Management Tool).
• Prepared and published several SOPs and documentations on efficient warehouse management for the operations & manufacturing divisions.

Skills: WMS, TP/VS, TM, ANSWER FLOW

Environment: Mainframes AS-400 WMS, SAP WMS 9.1, RACE System, Oracle Knowledge 8.5

Business Unit Lead-Development Kits

Confidential, San Jose, CA

Responsibilities:

• Successfully reduced the operational costs by approximately $1.5 million for Cypress by implementing a single SLC system as against the existing 3 different legacy systems in place for supplier/vendor management.
• Directly reporting to Program Manager in developing the SLC system by collecting requirements from supplier/vendors and all relevant internal teams and converting the requirements to functional design specifications so that technical teams would build an efficient and robust SLC system in SAP environment.
• Successfully lead the implementation of SLC in different phases of the project which involved: Registering Suppliers, Maintaining Supplier Data, Qualifying Suppliers & Managing the Supplier Portfolio
• As a Business Unit Lead for development kits, was responsible for smooth operations between international teams in Philippines, China, and India along with a team in San Jose for end-to-end product life cycle management and order management.
• Successfully reduced the Total Cycle Time (TCT) for order shipments of Development Kits from 11 days to 6.5 days.
• Prepared and published several SOPs and Memos on efficient order management and TCT reduction by optimum production and inventory management for my BU.

Skills: SAP SLC, GATP

Environment: SAP SLC 1.0 SP03, SAP SCM-APO 7.0, SAP, TM 9.0, SAP SD ECC 6.0 SP05

SAP WPB Consultant

Confidential

Responsibilities:

• Responsible for content migration from a decommissioned tool to a newly purchased tool (Workforce Performance Builder-WPB) by SAP AG (Germany).
• Involved in content development and content deployment with creating live demos of different modules like SAP SD, SAP BI, SAP BO, etc., for SAP AG.
• Responsible for managing and leading a team of 4 consultants in preparing the documentation for SAP Workforce Performance Builder (WPB) tool in collaboration with SAP WPB Canada team and SAP Germany WPB team.

Skills: SAP WPB- Producer

Environment: SAP WPB 9.1