SUMMARY:

• 20 plus years of Project/Change Management experience in the Financial Industry.
• 10 years of delivering projects spanning multiple LOBs and 7 years working within a PMO.
• Has driven accountability for the business side of the end to end implementation of Enterprise initiatives working with key business stakeholders, business analysts and the IT PM work steams.
• Has successfully delivered large, complex projects, the largest being a Workday, Payroll deployment impacting >200,000 employees.
• Expertise in Project Management tools, techniques and practices (Waterfall, SDLC, and Agile).
• Proficiency in Risk mitigation and Regulatory and Risk Compliance matters ( Anti - money Laundering, Customer Due Diligence, Payroll, Global Background Checks, Financial Crimes)
• Uses resources efficiently and manages effectively within budget limits; sets deadlines in a way that gets commitment from all parties involved; ensures quality and quantity standards are met.

KEY SKILLS AND YEARS OF EXPERIENCE:

End to End Project/Change Management: 10+ years

Infrastructure: 5 years

Application/SDLC: 5 years

MS Project: 2 years

MS SharePoint:10 years

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Management; Anti-Money Laundering, Beneficial Owner

Responsibilities:

• Managed data requirement objectives for Anti-Money Laundering, Beneficial Owner and Account Signer enhancements.
• Focused on significant change regarding method of verification, Beneficial Ownership attestation form, and expanded data capture for Signers/Transistors; faced off against technology teams.

IT Project Management; Workday - Payroll Deployment

Confidential

Responsibilities:

• Specific focus on Payroll Operational Readiness including creation and management of Limited Transaction Window, Cut-Over Task Lists, and the integrated Operational Readiness Plan.
• Managed coordination between Bank Payroll Subject Matter Experts and Confidential Technical teams to design User Interface ‘Pay Worklet’ Configuration, and user acceptance test planning.
• Partnered to develop role-based security access requirements and validate pre-production and production security
• Coordination of deployment partners, outsourcing vendor partners, and multiple internal projects (work streams) under standard Workday functions and module
• Managed Cut -Over Tasks for large inventory of integrations (38) requiring a high level of coordination across multiple vendors.

Confidential

Project Management Policy Proponent, Operational Risk Oversight/Governance

Responsibilities:

• Drove accountability and escalation in Lines of Business Operational Risk Portfolios by providing an independent assessment of Project Management Methodologies and a challenge function to Executive Project Program Managers.
• Led Subject Matter Experts working team across the enterprise to revise a 5-year old Project Management Policy.
• Identified Business Continuity plans ranking the order of priority of services or products for continuous delivery or rapid recovery.
• Conducted Horizontal Review of enterprise adherence to Project Management Policy; identified inherent and residual risk levels to ensure adequate rigor in meeting performance and process requirements.
• Steered specific risk program governance framework to oversee and track long term adherence to corporate risk framework.

Sr. Project Manager

Confidential

Responsibilities:

• Managed Office of the Comptroller of the Currency (OCC) driven compliance with Customer Due Diligence Initiative including new process and procedures supported by a new technical system.
• Led sun setting two systems and implementing ‘Cornerstone’ and its core functionality as the go forward system.
• Agile development including:
• Defining the activities and active roles of each sub process clarifying the work performed at each level and the interactions between the levels.
• Explaining time box planning in detail including guidance for setting the iteration, program increment, and release schedules.
• Describing each routine in detail including purpose, roles, activities, and outcomes.

Sr. Project Manager

Confidential

Responsibilities:

• Project manager for large wholesale credit project; interaction with multiple management levels within the environment across multiple disciplines (i.e. Operations, LOB, Product/Segment Owners, Technology, Architecture, Marketing, Legal/Risk/Compliance)
• Solutioned a mix of technology, business process and data management work to satisfy transformation management and quality objectives.
• Defined and prioritized the future state capabilities desired across key stakeholders.
• Developed a roadmap to implement priorities over a multi-year period, including tactical quick wins to address immediate, critical regulatory reporting needs.

Confidential

Project Manager

Responsibilities:

• Served as a liaison between Global Risk technology, Business partners, and Regulatory leadership teams to ensure successful adoption of BASEL required rules to strengthen the Firm’s liquidity position.
• Led Financial Reviews of Risk Portfolios to ensure adequate rigor in financial planning, identification and escalation of funding risks, and improved accuracy of forecasts.
• Conducted Quality Assurance Reviews (tollgates) and communicated Enterprise Quality Control findings.
• Business Continuity Planning: Collected, assembled and ranked critical business services or products; ranking based on the potential loss of revenue, time of recovery and severity of impact a disruption would cause.
• Minimum service levels and maximum allowable downtimes were determined; identified internal and external dependencies of critical services.

IT Change Manager

Confidential

Responsibilities:

• Executed deployment of new Global Background Check System.
• Implemented new technology that supported revised policy and process/procedures for both USA and Global entities.
• Provided Change Management consultation on the use of re-engineering techniques with multiple redesign teams in six sigma process and tools.
• Directed efforts of key staffing executive groups in expediting program policy and decisions; directed application integration IT effort with HR Systems (iGrasp, Taleo).
• Established risk based standards for measuring performance against process requirements including assessment and mitigation strategies.
• Identified failure modes and alleviation plans; managed continuous identification, measurement of risks, and controlled implementation for the project; utilized Six Sigma/DMAIC processes and procedures to reach success metrics.

Senior Project Manager

Confidential

Responsibilities:

• Managed conversion to SAP general ledger with specific focus on reporting functionality
• Developed risk plans to manage large volumes of data and multiple hierarchies to mitigate performance issues.
• Developed risk plans to manage large volumes of data/multiple hierarchies to mitigate performance issues.
• Collaborated with Release and Technology teams in creation of master test plans including test script development, system integration testing, user acceptance testing, code freeze, and dress rehearsals.
• Assessed data security groupings and defined appropriate access.
• Defined, managed and launched multi-generational Marketing Campaign including new Brand Guidelines for collateral, pre-printed forms, and web sites for Wealth Managed clients.
• Translated business strategies and regulatory requirements into rebranding for domestic and international customers in Latin America and Europe/Middle East.
• Directed Project/Change management routines for an end-to-end Sales Data Conversion and implementation of CRM business solutions.
• Partnered with sales management and sales force in creation of the revised platform and user tools.
• Built adoption plans by creating user case studies, success profiles, enhanced process models, communication and training.
• Executed successful migration of systems, polices, and procedures for the Enterprise Privacy Policy and Compliance Project.
• Ensured project objectives were delivered on time and were value add.
• Led team of eight work streams to efficiently and effectively accomplish project objectives.
• Documented Program Tangible Business Outcomes and Outcome Metrics and Key Process Indicators; maintained related status updates.
• Designed comprehensive on boarding plan leveraging supervisorial staff and team coaches to communicate, teach, and reinforce new on the job training tools and standard operating procedures.

Confidential

Planning and Development

Responsibilities:

• Transformed Wholesale Banking sales resourcesby implementing on-boarding processes for Treasury Management sales administrators, treasury management product knowledge, and management coaching metrics resulting in projected “time - to-revenue” goals of 10%.
• Directed curriculum development and conversion of strategic Cross Line of Business desk top sales tools, systems, and processes; implemented usage process for Client Relationship Management system.
• Provided compliance direction for Anti-Money Laundering associate awareness, process and procedures.