SUMMARY

• A seasoned Information Technology Professional with proven skills in project management, infrastructure management and data analytics.
• Expertise in diverse fields with particular effectiveness in increasing profitability, managing cost and growing revenue. Known for establishing rapport and credibility with diverse groups.
• Solution oriented with an eye toward the bottom line. Possess outstanding leadership ability and creative problem solving skills in both strategic and tactical areas.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Technical Project Manager

Responsibilities:

• Consult and manager infrastructure, application and software project upgrades in a matrix environment for Confidential Production Support Group.
• Project managed Dodd Frank initiatives for application upgrades in order to meet government compliance regulated activities.
• Project management while using SDLC methodology which includes requirements gathering, resource and budget forecasting, project plan development
• Risk mitigation and management and monitoring of performance to maintain quality of service, on time deliverable and content management, testing and production implementation.
• Participate in Business Case, Tactical Strategy Sessions and Scope Development in order to identify most appropriate business solution.
• Use of Microsoft Office suite of products including MS Project for managing project schedules. Establish status meetings in order to effectively communicate status to all levels of project resources and management.
• This facilitates healthy relationships with all key stakeholders and team members.
• Collaboration with PM Peers to identify inter - related projects and dependencies and ensure optimization of resources.
• Identify challenges and obstacles and develop solutions to eliminate or work around. Use of SharePoint as document repository for all project artifacts.

Confidential, Columbia, SC

Project Leader

Responsibilities:

• Project leader of applications upgrades and support for systems that provide claims support for Armed forces retirees and their families.
• All projects were Government which also required C-2 clearance. Facilitate and monitor project activities, develop project plans, risk management, project documentation and report to senior management.
• Ensure artifacts and managed in SharePoint, meet all objectives, all deliverables are complete on budget and within scope in accordance with standards. Effective communication, coach, develop, and mentoring of team members, peer reviews and work in matrix environment.
• Use of Microsoft Office suite of products including MS Project for managing project schedules.
• Establish status meetings in order to effectively communicate status to all levels of project resources and management.
• This facilitates healthy relationships with all key stakeholders and team members. Collaboration with PM Peers to identify inter-related projects and dependencies and ensure optimization of resources.
• Identify challenges and obstacles and develop solutions to eliminate or work around. Use of SharePoint as document repository for all project artifacts.

Confidential

Program Manager

Responsibilities:

• Manage Nuclear procedure integration programs associated with fleet procedures for Legacy Progress and Legacy Duke Platforms.
• This would include identification of discrepancies in current procedures and determining best path of standardizing, integrating, developing training, and implementing procedures for all nuclear fleet activities associated with the merger.
• Managing several aspects of the program and ensuring that activities meet timeline stipulated to complete all merger activities. Additionally, responsible for Oracle and several custom database integrations and upgrades also associated with the merger.

Confidential, Charlotte, NC

Technical Project Manager

Responsibilities:

• Consult and manager infrastructure project upgrades in a matrix environment for Confidential Production Support Group.
• Project managed several initiatives for Software and Hardware Infrastructure and application refresh, server enhancements, server patch installation, release management, new technology introduction and implementation.
• End to end project management while using SDLC methodology which includes business case and project plan development, risk mitigation and management and monitoring of performance to maintain quality of service, on time deliverable and content management, testing and production implementation.
• Participate in Business Case, Tactical Strategy Sessions and Scope Development in order to identify most appropriate business solution.
• Use of Microsoft Office suite of products including MS Project for managing project schedules. Establish status meetings in order to effectively communicate status to all levels of project resources and management.
• This facilitates healthy relationships with all key stakeholders and team members.
• Collaboration with PM Peers to identify inter-related projects and dependencies and ensure optimization of resources.
• Identify challenges and obstacles and develop solutions to eliminate or work around. Use of SharePoint as document repository for all project artifacts. Use of ITIL and ITSM for ticketing and incident alert management and change requests.

Confidential, Charlotte, NC

Program Manager/Senior Project Manager

Responsibilities:

• Consult and manage infrastructure projects for Confidential IT Operations. Project managed several key initiatives for Software and Hardware and infrastructure refresh, server and workstation enhancements, network rebuilds, datacenter capacity planning, new technology discovery, introduction and implementation. End to end management of large projects, strong SDLC experience, business case development, project plans, charters, scope development, requirements gathering, resource and budget forecasting, documentation development and executive overview.
• Other activities include: risk mitigation and management and monitoring of performance to maintain quality of service, on time deliverable and content management, testing and production implementation. Participate in Business Case
• Tactical Strategy Sessions and Scope Development in order to identify most appropriate business solution. Use of Microsoft Office suite of products including MS Project for managing project schedules.
• Establish status meetings in order to effectively communicate status to all levels of project resources and management.
• This facilitates healthy relationships with all key stakeholders and team members. Collaboration with PM Peers to identify inter-related projects and dependencies and ensure optimization of resources.
• Identify challenges and obstacles and develop solutions to eliminate or work around. Use of SharePoint as document repository for all project artifacts. Use of ITIL and ITSM for ticketing and incident alert management and change requests.

Confidential, Morristown, NJ

Project Manager

Responsibilities:

• Managed Information Systems, vendor management and capability development supporting organizations data needs while managing cost. Managed, supported, coached team of up to 20 Developers, DBA’s and System Administrators responsible for support of a seven terabyte
• Teradata performance management relational databases and on-line reports generation applications. Project managed key initiatives associated with refreshes, release management, upgrades and implementation while ensuring applications met Sarbanes-Oxley compliance for access.
• Project manage business intelligence implementation and upgrade. Collaborate with internal applications and security to identify and eliminate risk.
• Development Team Manager. Provided IT Support and Management for Collections Operations of Accounts Receivables, which had responsibility for collecting $100M+ annually.
• Coached team of up to 12 Managers responsible for managing Collection Center Operations, Applications, Infrastructure and Systems Technology. Maintaining system availability and performance metrics while meeting SLA’s.
• Project management of refreshes, releases, hardware and software upgrade in implementation. Participate in Business Case, Tactical Strategy Sessions and Scope Development in order to identify most appropriate business solution.
• Use of Microsoft Office suite of products including MS Project for managing project schedules. Establish status meetings in order to effectively communicate status to all levels of project resources and management.
• This facilitates healthy relationships with all key stakeholders and team members.
• Collaboration with PM Peers to identify inter-related projects and dependencies and ensure optimization of resources.