Project Manager Resume PA - Hire IT People

SUMMARY:

Highly dedicated project manager with more than five years of hands - on experience, in addition to 10 years of business analysis experience.
Proven ability to translate client requirements into action steps and to deliver projects on time and on budget. Trusted leader and communicator with a proactive attitude to problem solving.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, PA

Project Manager

Responsibilities:

Project Manager for national luxury home builder - Managed team of engineers to complete migration to Microsoft Office 365 project on time and within budget.
Interfaced with client’s technical staff to implement hybrid coexistence of on premises and cloud-based access to Microsoft tools.
Provided timely communications to senior leadership regarding project status and pending issues via regular status calls.
Maintained customer satisfaction, managed budgets and ensured project stakeholders were satisfied with the work delivered.

Confidential, Philadelphia, PA

Project Manager

Responsibilities:

Implementation Project Manager for Energy provider in New England - Managed project team of designers, web developers, consultants and business analysts and delivered software product on time and within budget. Interfaced with client’s technical staff to implement single sign-on capabilities and data transmissions to drive personalized inside their HR software website. Provided timely and concise communications to senior leadership regarding project status and pending issues. Maintained client satisfaction and implemented change request projects, managing budgets and ensuring quality work is delivered.
Implementation Project Manager for global retailer - Managed project team of designers, web developers, consultants and business analysts and delivered software product on time and within budget. Interfaced with client’s technical staff to implement single sign-on capabilities and 25 data sources to drive personalization inside their Total Rewards website. Maintained client satisfaction and implemented multiple, concurrent change request projects.
Ongoing Project Manager for national cable provider - provided ongoing project management for their software product and implemented change request projects in a timely fashion.
Managed internal software upgrades across multiple clients, providing testing scripts for user acceptance testing and coordinating production deployments with internal resources and client teams.

Confidential

Sr. Business Analyst

Responsibilities:

Business Analyst for Implementation of HR software product for Energy provider in Southeast US. Coordinated requirements gathering calls with data vendors and tested secure file transmissions
Documented programming requirements and served as point of contact for client during user acceptance testing.
Trained clients on use of electronic issue tracking system (Service Desk - JIRA) and served as point of contact for questions related to the system.