Agile Scrum/Product Owner Resume Phoenix, AZ - Hire IT People

SUMMARY

I am an IT Technical PMP turned Certified Scrum Master (CSM) / Certified Scrum Product Owner (CSPO) with 15+ years of designing, developing, delivering and managing technology and business solutions, enterprise implementations, and process re - engineering projects. I embrace a growth mindset and am simply passionate about championing user-centered solutions via a collaborative and sustainable effort.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Agile Scrum/Product Owner

Responsibilities:

Actively manage an infrastructure scrum team of 9 individuals in 3 different countries in support of creating/delivering a new enterprise payment platform.
As Product Owner, drive team iteration planning and all aspects of user stories (scoping, creation, grooming, acceptance, etc.) in a Scaled Agile Framework (SAFe) environment.
As Scrum Master for a new agile team, facilitate discussions and planning, conduct conflict resolutions, remove blockers, and mentor/train team members
Utilize Rally to ensure all aspects of initiatives, features, capabilities, user stories and defects are managed and maintained. Note: defects are tracked in Application Lifecycle Management (ALM) and linked to Rally.

Confidential

Senior Business Process Consultant

Responsibilities:

Utilized strong influencing and strategic thought leadership skills to establish an analytical gap assessment of Anti Money Laundering (AML) & CIP/CDD policies, processes and metrics which identified 100+ requirement gaps within the large cross site and functional organization (38% of revenue).
Created a cohesive user experience / interface (UX/UI) design solution complete with management reporting capabilities using SQL and Excel DAX to design & launch a relational database tool that synthesized disparate systems and a highly complex regulated financial environment.
Researched, baselined, documented and strengthened KPIs for 12 CIP/CDD processes for potential, new and existing customers.
Other services provided included: Automated manual controls testing, conducted failure mode and effects analysis (FMEA), business process improvement modeling and gap analysis (ARIS, Visio)

Confidential

IT Technical Project Manager & Scrum Master

Responsibilities:

Project managed large-scale initiatives to roll out an update to Microsoft’s operating system for 100k global employees with zero unscheduled downtime.
Managed all phases of the SDLC for dozens of custom solutions; i.e. delivered software used to capture suggestions from 100K+ employees and provide insights via analytics with a $1.7M ROI.
Program managed 5 enterprise impacting Proof of Concepts (feasibility studies) to understand external supplier/vendor software usability, emerging technologies, scalability, and feasibility. Stakeholders included the CEO, CIO and VPs.
Early adopter of agile methodologies and subsequently provided Scrum Master leadership and mentoring to low performing teams resulting in adoption of agile scrum processes and increased performance of up to 67%’
As Product Owner, ensured vision and deliverables were understood and embraced. Groomed user stories and prioritized backlog, vetted user stories and demonstrated MVPs for end users.
Other services provided included: prioritized potential projects, conducted feasibility studies (cost-benefit analysis), researched solution alternatives and approach dependencies, and determined project strategy (make vs buy, onshore vs offshore, etc.).